Use adversity to become resilient instead of a victim | Trust becomes even more important during this pandemic | What's your battle plan for reopening the office?
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April 16, 2020
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Leading Edge
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[Use adversity to become resilient instead of a victim](
Most of us will suffer some sort of trauma or adversity, and, thankfully, we have some control over how we respond to those events, writes LaRae Quy. "You become resilient when you use obstacles and adversity to clarify what actually matters to you," Quy writes. Full Story: [SmartBrief/Leadership]( (4/15)
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[Trust becomes even more important during this pandemic](
The coronavirus pandemic reminds leaders that trust is earned over time, and the shift to remote work will only exacerbate disengagement and uncertainty among employees who don't trust their organizations, writes Barbara Brooks Kimmel, who shares notes from a weekly Trust Alliance meeting. Trust issues extend to consumers, as people have "become way too skeptical to believe most of the 'purpose' trust messages that brands are attempting to deliver," she writes. Full Story: [SmartBrief/Leadership]( (4/15)
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Strategic Management
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[What's your battle plan for reopening the office?](
What's your battle plan for reopening the office?
(Pixabay)
Returning to the workplace isn't a matter of flipping a switch -- companies must carefully consider how they'll manage safety and whether that will require daily testing, staggered shifts, redesigning workspaces and other tactics, writes Darden School of Business professor Edward Hess. "The reality is that this is not a short-term risk," Hess writes. Full Story: [Chief Executive online]( (4/15)
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[Align these 4 areas as you rethink your business](
Companies should examine their business models through the prisms of "customers, value propositions, value demonstrations, and capabilities" and how changes to one component will affect the others, write Thomas Ritter and Carsten Lund Pedersen of Copenhagen Business School. "One lesson from previous downturns is that companies that are proactive and growth oriented, even as they shore up their vulnerabilities, will have an edge coming out of the crisis," they write. Full Story: [Harvard Business Review online (tiered subscription model)]( (4/15)
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How to be a Kind, Clear Leader During a Crisis
Clear, kind feedback and an agile mindset are vital to get through any crisis intact. Kim Scott, author and co-founder of Radical Candor, and Kelly Leonard, executive director of The Second City, [share actionable ways to lead, collaborate, and stay connected]( during rapidly changing times. [Click here to learn how](.
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Smarter Communication
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[Don't use email for task lists, setting meetings](
Cut down on email by using other technology to schedule meetings and prioritize your tasks, writes Cal Newport, who also suggests holding open office hours by video. "It's a simple idea, but it can reduce the number of attention-snagging back-and-forth electronic messages in your professional life by an order of magnitude," he writes. Full Story: [Study Hacks Blog]( (4/14)
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The Big Picture
Each Thursday, what's next for work and the economy
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[Will labor or automation emerge from this crisis?](
Labor movements and unions are due for a resurgence as the coronavirus shows the value of lower-wage yet essential workers and exposes unfair work and pay structures, goes one argument. On the other hand, many companies are gearing up to use more automation and robots in warehouses, retail, food and transportation. Full Story: [Medium (tiered subscription model)/Marker]( (4/15), [S&P Global Market Intelligence]( (4/13)
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In Their Own Words
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[Psychologist: Stay present and busy during isolation](
Concentrating on the present, getting out for a dog walk and immersing yourself in a project can help during this time of social isolation, says clinical psychologist Jennifer Panning. "I'm normalizing that to myself and to my clients -- that we're going to have good days and bad days throughout this," she says. Full Story: [The Cut (tiered subscription model)]( (4/13)
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Daily Diversion
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[Colorful image of a mouse brain wins photo contest](
A closeup of an immunostained slice of a mouse's hippocampus, taken by Ainara Pintor of Spain, has won top prize in a contest for microscopy photographs. Other notable photos included images of the wings of a desert locust and crystallized amino acids. Full Story: [Ars Technica]( (4/14)
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Editor's Note
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More insights from SmartBrief
Besides our more than 200 newsletters, SmartBrief publishes [original insights]( on leadership, marketing, education and more. Here's what you may have missed:
- [HR expert: Start thinking now about what comes next](
- [Don't lose sight of employee recognition with the shift to remote work](
- [Digital learning in a rural district](
- [Your media plan is missing audience unless you measure all screens](
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It is what we know already that often prevents us from learning.
Claude Bernard,
physiologist
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