Personality and time management make the leader

Build trust by matching reality with expectations | Personality and time management make the leader | Your business will die without succession planning Created for {EMAIL} | [Web Version]( February 6, 2020 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](  [] Leading Edge [] [Build trust by matching reality with expectations]( Promising more than you can deliver will create distrust among employees and increase turnover, writes Joel Peterson, chairman of JetBlue Airways. "Honestly assessing the current gap between expectations and reality is the starting point for laying the foundation for building a high-trust organization," he writes. Full Story: [Chief Executive online]( (2/4) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Personality and time management make the leader]( Accessible leaders are coaches whose personalities evoke comfort and honesty in others, writes Scott Eblin. Availability is a separate leadership trait, honed by managing your time so you're able to commit to regular and unscheduled conversations in person and remotely, he writes. Full Story: [Eblin Group]( (2/5) [LinkedIn]( [Twitter]( [Facebook]( [Email]( 5 Company Culture Trends for 2020 Great workplace cultures don't happen by accident. Intentionally design your culture by understanding current 2020 trends. Companies see 87% more turnover when employees feel burned out. [Read these 5 new trends & our advice on how to address them](. ADVERTISEMENT [] Strategic Management [] [Your business will die without succession planning]( Every company must be relevant to customers, and a key piece of succession planning is determining what will maintain relevance for the next set of owners, writes Steve McKee. Instead of focusing on keeping a perishable business model alive, focus on ideas that keep customers coming no matter who's in charge, he writes. Full Story: [SmartBrief/Leadership]( (2/5) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Smarter Communication [] [Activate your audience's emotions through metaphors]( Activate your audience's emotions through metaphors (Pixabay) Metaphors can evoke emotional responses that will engage your audience, especially with abstract ideas, writes Sims Wyeth. "Analogies and metaphors are the tools of poets and skilled communicators, who strive to link ideas to the realm of the senses and to what people already have in their minds," he writes. Full Story: [Sims Wyeth]( (2/4) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Improve one-on-one meetings by being fully present]( Frequent one-on-one meetings help you find out what's going well for people and what challenges you can help them figure out, writes Dan Rockwell. These meetings can take place in a variety of locations, but what's essential is that you devote your full attention, he writes. Full Story: [Leadership Freak]( (2/5) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] The Big Picture Each Thursday, what's next for work and the economy [] [In-house training can help companies meet the future]( Companies can prepare their workforce for automation by constantly assessing future needs and creating systems to build employees' skills, write Bryan Hancock, Scott Rutherford and Kate Lazaroff-Puck of McKinsey. Developing in-house talent is "quicker and more financially prudent but also good for morale and the company's long-term attractiveness to potential recruits," they write. Full Story: [McKinsey]( (2/2020) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] In Their Own Words [] [Xerox exec: Blend the old and new to transform]( Agility and speed are important to combine with an appreciation for the past as Xerox transforms itself, says Chief Technology Officer Naresh Shanker. "You have to instill a culture where you can take the experiences of the past, which you are extremely good at, and bridge that with the new generation's culture to accelerate and go forward," he says. Full Story: [Forbes]( (2/3) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [Toddlers can be altruistic, study says]( [A study of 19-month-old children]( suggests they'll willingly give away food to a hungry adult, even when they're also hungry. Researchers say cultural differences affected the level of altruism, suggesting it can be learned at a young age. Full Story: [The Hill]( (2/4) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Editor's Note [] More insights from SmartBrief Besides our more than 200 newsletters, SmartBrief publishes [original insights]( on leadership, marketing, education and more. Here's what you may have missed: - [Reset the Table initiative aims to advance gender equality in the foodservice industry]( - [Replace timed tests with math fluency]( - [Hotels, tour operators get adventurous with experiential travel]( - [Insights from a cybersecurity and anti-fraud startup]( [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [] I think inspiration is always around; it's just a question of whether or not you're noticing it. 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