7 ways setbacks help develop patience

Who do you admire? What can you learn from them? | 7 ways setbacks help develop patience | VIDEO: Use your brand when making a change Created for {EMAIL} | [Web Version]( January 15, 2020 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](  [] Leading Edge [] [Who do you admire? What can you learn from them?]( Try thinking of a person you admire, examining their qualities and trying to adopt those behaviors this year, writes Patricia Sauer. The process she describes "demands that we do the work of examining our values, identifying our personal brand, and correcting outward behaviors that may be pushing others away." [Blanchard LeaderChat]( (1/14) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [7 ways setbacks help develop patience]( Setbacks can become opportunities to pause, examine where you are and learn to be patient, among other benefits, writes Michael Pietrzak, who suffered through a business failure. "Patience is simply the mindset of saying 'no thanks' to anxiety," he writes. [Success magazine]( (1/2020) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Video Insights on Leadership [] [] [Turn your brand into "a compass, GPS and fuel" for success]( Brands can provide a compass to guide product development, a GPS to chart strategic changes and the fuel needed to create a customer-focused culture, says Denise Lee Yohn in this blog post and [video](. "Your brand is the purpose, values and attributes that define your unique identity -- it's what you do and how you do it," she says. [SmartBrief/Leadership]( (1/14) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Strategic Management [] [Strategy starts with principles]( CEOs who lack "values, vision and strategy" won't inspire others and could put the business at risk with scatter-shot actions, writes Todd Ordal. "By all means, maintain some flexibility and respond to unforeseeable events, but remember that leadership is about providing direction and clarity, not creating chaos," he writes. [Applied Strategy (Todd Ordal)]( (1/14) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Smarter Communication [] [Improve communication by trying something new]( Effective practice means getting feedback on what's not working, then trying something different, writes David Grossman. "What could you cut out of your day -- do less of -- to find a few hours to practice communicating what's more important to you?" he writes. [LeaderCommunicator Blog]( (1/14) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Customers First A weekly look at serving customers better [] [Tell customers how you're securing their data]( Companies must do all they can to keep customer data secure from fraud, inform customers about the security tools they use and what will happen should there be a breach, writes Shep Hyken. "The moment the customer has doubts, you risk the sale, repeat business and goodwill that comes from positive word-of-mouth," he writes. [Forbes]( (1/12) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [Why using our noses can lead to a better life]( Our sense of smell is vital in everything from enjoying a meal to being able to sniff out a trail of chocolate or discern if milk is sour, writes University of Reading associate professor Jane Parker. About 5% of the population does not have a sense of smell, she writes, but researchers have found some success in "smell training" to restore olfactory acumen. [The Conversation]( (1/14) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Editor's Note [] [Q&A with SmartBrief on Leadership]( SmartBrief on Leadership editor James daSilva discusses a recent reader poll of 2020 priorities, who he's reading and more in this Q&A. "Our readers span industries, titles, ages and geographies, so what unites them is a shared desire to improve," he says. [SmartBrief/Leadership]( (1/15) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [] If we don't change, we don't grow. If we don't grow, we aren't really living. Gail Sheehy, writer, journalist, lecturer [LinkedIn]( [Twitter]( [Facebook]( [Email](   [Sign Up]( [SmartBrief offers 200+ newsletters]( [Advertise]( [Learn more about the SmartBrief audience]( Subscriber Tools: [Manage Subscriptions]( [Update Your Profile]( [Unsubscribe]( [Send Feedback](mailto:leadership@smartbrief.com) [Archive]( [Search]( Contact Us: Advertising - [Laura Engel](mailto:lengel@smartbrief.com) Editor - [James daSilva](mailto:leadership@smartbrief.com) Mailing Address: SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004 © 1999-2020 SmartBrief, Inc.® [Privacy Policy (updated May 25, 2018)]( | [Legal Information]( Â