How to make decisions under pressure | The science of why you doubt yourself | Get ready for machine learning
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November 9, 2016
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Leading Edge
[How to make decisions under pressure]
Your decisions can have big effects on you and others, and the right mindset is needed to make the right choices, writes Jennifer V. Miller. Avoid limiting the options to "yes/no" questions, set realistic deadlines and consider a mental break midstream to refresh your mind.
[SmartBrief/Leadership] (11/8)
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[The science of why you doubt yourself]
Many intellectuals and leaders suffer from "impostor syndrome," by which you don't feel you belong or deserve to be in the position you're in, writes Carlin Flora. While there's no easy solution to feeling like a fake, experts advise talking about your fears and seeking out social support at work and elsewhere.
[PsychologyToday.com] (11/1)
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Get with the flow. How payment processing affects cash flow.
Cash flow is the lubricant of business. Without a healthy cash flow, business dries up. It stops. It can't function. Which is why it is vital to keep the revenues coming in as the expenses go out. But there's one aspect of cash flow that many of us are not aware of. It is how managing credit cards and other such non-cash payments affect cash flow. Turns out it has a huge affect. [Download the free guide today].
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Strategic Management
[Get ready for machine learning]
Getting your business to use machine learning starts with documenting which business processes could benefit while also being straightforward and frequently occurring, writes James Hodson, CEO of the AI for Good Foundation. "For now, artificial intelligence cannot turn a business's performance from bad to good, but it can make some aspects of a good business great," he writes.
[Harvard Business Review online (tiered subscription model)] (11/7)
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Smarter Communication
[After the election "is our day to start anew"]
[After the election "is our day to start anew"]
(Tami Chappell/AFP/Getty Images)
The day after an election is a time to start trying to change the climate of finger-pointing, stalemate and bitterness, writes Jon Mertz. "To have deeper conversations, we need to understand the facts, the beliefs, and the deeper reasoning supporting each belief," he argues.
[Thin Difference] (11/8)
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[Ask questions that get people thinking about the future]
Asking tough questions includes the effort to get team members to look toward the future, Dan Rockwell writes. Examples of forward-facing questions include "What future do we imagine for ourselves?" and "How might we take responsibility to leverage our talent in service to our shared vision?"
[Leadership Freak blog] (11/5)
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Customers First
A weekly look at serving customers better
[To be unforgettable, take a page out of Disney's book]
Leaders looking to create an unforgettable experience for customers should look no further than the guiding business principles of Walt Disney, writes Valeria Maltoni. She details the defining qualities of Disney's approach and their importance to the customer experience.
[Conversation Agent] (11/7)
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In Their Own Words
[Google exec: "You have to show up and deliver"]
Being a leader starts with a vision and expressing it in a self-aware, authentic manner, says Torrence Boone, vice president of global agency sales and services at Google. But a vision is only worth so much if you don't "show up and deliver and deliver exceptionally well beyond expectations," he adds.
[The Post-Standard (Syracuse, N.Y.)] (11/8)
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Daily Diversion
[Are you the oldest child? Here's how you benefit]
A [study suggests] children born after the eldest child tend to receive lower-quality parental cognitive stimulation and, correspondingly, better economic outcomes. The findings did, however, suggest that the health of younger children is better at birth.
[The Conversation (U.S.)] (11/2)
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