How to be more tactful -- and be a better leader

The leadership qualities that inspire loyalty | Is pride helping or hindering your performance? | Make things simple, not complex Created for {EMAIL} | [Web Version] [WorkHuman--the HR convention that defies convention. May 30-June 1 Phoenix, AZ. EarlyBird= $895!] ADVERTISEMENT November 3, 2016 CONNECT WITH SMARTBRIEF  [LinkedIn] [Facebook] [Twitter] [Google+] [SmartBrief on Leadership] [SmartBrief on Leadership] Innovative Ideas. Ahead of the Curve. [SIGN UP] ⋅ [FORWARD] Leading Edge [The leadership qualities that inspire loyalty] People are more likely to follow leaders who are competent, humble and possess strong character, Dan Rockwell writes. Leaders who exude negativity or who shirk responsibility are less likely to gain followers. [Leadership Freak blog] (10/30) [LinkedIn] [Twitter] [Facebook] [Google+] [Email] [Is pride helping or hindering your performance?] Pride can be a positive or negative trait for leaders depending on whether it's hubristic or authentic in nature, psychology professor Jessica Tracy says. Hubristic pride often covers up insecurities and leads people to overvalue themselves, while authentic pride drives people to pursue greatness. [Knowledge@Wharton] (11/2) [LinkedIn] [Twitter] [Facebook] [Google+] [Email] Optimizing Board Evaluations Board evaluations have become part of the accepted governance landscape and, if conducted properly, can be a valuable tool to increase board effectiveness. [To learn more, download today.] ADVERTISEMENT Strategic Management [Make things simple, not complex] A trait that distinguishes strong leaders is the ability to reduce complex problems to their essential elements, Steve McKee writes, referring to such leaders as "simplifiers." On the other side of the spectrum are "complexifiers," who tend to convolute situations and get bogged down in details. [SmartBrief/Leadership] (11/2) [LinkedIn] [Twitter] [Facebook] [Google+] [Email] [Coca-Cola's lessons in global employee engagement] Coca-Cola has proven adept at developing superior employee-engagement practices for its 130,000 employees in 200 countries, writes Denise Graziano. It doesn't happen by accident, and the company has used a strong communication network and created an environment open to innovation and new ideas, writes Graziano. [Business 2 Community] (10/31) [LinkedIn] [Twitter] [Facebook] [Google+] [Email] Get with the flow. How payment processing affects cash flow. Cash flow is the lubricant of business. Without a healthy cash flow, business dries up. It stops. It can't function. Which is why it is vital to keep the revenues coming in as the expenses go out. But there's one aspect of cash flow that many of us are not aware of. It is how managing credit cards and other such non-cash payments affect cash flow. Turns out it has a huge affect. [Download the free guide today]. ADVERTISEMENT Smarter Communication [How to be more tactful -- and be a better leader] A lack of tact can be devastating to the targets of your criticism and your leadership future, but one easy way to improve is to use "I-statements," writes Judy Nelson. "Unlike You-messages, (e.g. 'you always interrupt' or 'why don't you just...?') I-messages focus on the feelings of the speaker rather than the person they are addressing," she writes. [Skip Prichard blog] (11/2) [LinkedIn] [Twitter] [Facebook] [Google+] [Email] The Big Picture Each Thursday, what's next for work and the economy [What are next year's trending workforce topics?] Company drug policies, the automation of work and the next steps in diversity are among the workplace topics that will be most relevant next year, says Brian Kropp of CEB. Employers will likely have a bigger influence on social policies than a gridlocked federal government, he says. [Fast Company online] (11/1) [LinkedIn] [Twitter] [Facebook] [Google+] [Email] In Their Own Words [9/11 Memorial exec on her personal motto] Strong leaders are those who take risks, make measured decisions to move important projects forward and display "grit, grace and gratitude," says Allison Blais, chief operating officer for the National September 11 Memorial & Museum. "There is always a kind of magic in the air when you feel part of something bigger than yourself," she says. [Forbes] (10/31) [LinkedIn] [Twitter] [Facebook] [Google+] [Email] Daily Diversion [How "man caves" became part of the American lexicon] The term "man cave" became popular in the 1990s, as before that basement spaces and other areas of the home were considered more in the domain of women, Kate Wagner writes. The concept may have gained traction because of social changes that have helped women gain access to public spaces that traditionally have been dominated by men, she writes. [Atlas Obscura] (11/2) [LinkedIn] [Twitter] [Facebook] [Google+] [Email] [JOBS] powered by [Director of Communications] OUT & EQUAL WORKPLACE ADVOCATES - San Francisco, CA [View More Listings] | [Post a Job] The trouble in America is not that we are making too many mistakes, but that we are making too few. 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