Allow others to hold you accountable | What can gas stations tell us about consumer habits? | Open and consistent communication can boost engagement
Created for {EMAIL} | [Web Version](
June 6, 2019
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Leading Edge
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[Allow others to hold you accountable](
The best leaders are those who understand their strengths and weaknesses, live their values and are curious about the people around them, writes Mary Jo Asmus. "It's also not a bad idea to let others know what you value and ask them to hold you accountable for living your values," she suggests. [Aspire-CS]( (6/4)
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[Is your workplace culture creepy and forced?](
Leaders can model the culture they wish to see, but they can't dictate or impose it, writes Steve McKee. A forced culture can be sinister in intent, but it can also be inadvertent, as seen with enthusiastic employees and leaders who add committees, activities and bonding while other employees just want to go home. [SmartBrief/Leadership]( (6/5)
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How to Handle Marijuana in the Workplace
This guide will walk you through marijuana laws with key tips to address and manage employees and applicants who may use marijuana for medical or recreational purposes. [Download XpertHR's Guide Now](
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Strategic Management
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[What can gas stations tell us about consumer habits?](
What can gas stations tell us about consumer habits?
(Joe Raedle/Getty Images)
A study of gas station customer habits suggests that post-deal price increases are less than expected once consumer inertia is factored in. Companies that realize the likelihood of consumers sticking with buying habits can gain an advantage when price-setting, says Alexander MacKay of Harvard Business School. [Harvard Business School Working Knowledge]( (6/5)
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Guidebook: 5 Step Social Impact Strategy
Wondering what is corporate social responsibility (CSR) and how to make it part of your strategic plan? Learn how companies are embracing CSR and what best practices impact the bottom line. [Read Now](
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Smarter Communication
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[Open and consistent communication can boost engagement](
Consistent and open communication from leaders about information that directly affects employees can increase engagement, writes David Grossman. Surveys can help employers understand where communications are lacking, how employees prefer to exchange information and how leaders are performing. [LeaderCommunicator Blog]( (6/3)
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The Big Picture
Each Thursday, what's next for work and the economy
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[AI is here. How will it change society?](
As artificial intelligence is used to process decisions in areas such as marketing, hiring and medicine, issues of transparency, bias and stereotypes are emerging. Some researchers, writes Jeff Cockrell, are finding creative ways to narrow data and use it more efficiently without unconsciously introducing bias. [Chicago Booth Review (University of Chicago)]( (Summer 2019)
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[Report: Women will need new skills as AI advances](
Technology's changes to the world of work will particularly require women to learn new skills and earn advanced degrees, argues a McKinsey Global Institute report. The types of jobs gained or lost depend on the type of economy, with advanced economies automating clerical and machine-operating jobs and developing economies more affected in agriculture. [McKinsey]( (6/2019), [Devex (free registration)]( (6/4)
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In Their Own Words
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[Ben & Jerry's CEO: Business should do good in the world](
Businesses that are not using their power to make the world a better place will become "irrelevant in the coming years," says Ben & Jerry's CEO Matthew McCarthy. "If you're not doing something I would suggest that there's an urgency for businesses to quickly have a look at the kind of good that they want to do in the world," he says. [Forbes]( (6/4)
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Daily Diversion
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[Study shows bees can communicate through symbols](
Researchers [have discovered]( that bees can recognize rudimentary forms of math and match symbols with numbers or vice versa. The study's authors say their findings may help humans develop new ways to communicate with other species. [The Conversation (UK)]( (6/5)
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Editor's Note
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More insights from SmartBrief
Besides our more than 200 newsletters, SmartBrief publishes [original insights]( on leadership, health care, education and more. Here's what you may have missed:
- [Managing the narrative around learning space design](
- [The trials and triumphs of VR at theme parks](
- [How to win more clients as a freelancer](
- [Q&A: The positive power of a career pivot](
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What would life be like if we only did what is necessary?
Andreas Nikolaus "Niki" Lauda,
three-time Formula 1 racing champion
1949-2019
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