Lessons from 35 years of leadership | Use technology, other tools, to develop teams | AT&T reinvents itself as an all-in-one media giant
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May 28, 2019
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Leading Edge
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[Lessons from 35 years of leadership](
New leaders need to sharpen their people skills and learn the intricacies of coaching, inspiring, hiring and firing, writes Terry St. Marie, who reflects on 35 years as a leader. Get comfortable with stress and failure, as it's how you respond in those situations that matters, St. Marie argues. [Terry St. Marie blog]( (5/21)
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[Use technology, other tools, to develop teams](
Virtual teams perform better if they are able to create their own development opportunities through digital communication, surveys and other tools, writes INSEAD adjunct professor Vincent Domine. Companies also must develop policies around handling data once teams are disbanded to ensure privacy, Domine notes. [INSEAD Knowledge]( (5/24)
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Strategic Management
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[AT&T reinvents itself as an all-in-one media giant](
AT&T reinvents itself as an all-in-one media giant
Stephenson (Win McNamee/Getty Images)
AT&T is still a phone company, but it's also become an entertainment and media company that's carrying more debt than any US company outside the financial field. CEO Randall Stephenson is betting that AT&T's wireless and wired networks, combined with the programming and distribution capabilities of its acquired media businesses, can create a data powerhouse that attracts eyeballs and advertising. [Fortune]( (5/21)
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Smarter Communication
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[Getting an apology right can save your business](
The most effective apologies are those that fit the situation, acknowledge the harm done and seek to improve life for the injured party, writes Seth Godin. "When humans interact and something goes wrong, the apology builds a bridge that enables us to move forward," he writes. [Seth Godin's Blog]( (5/24)
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[Use feedback to boost employee aspirations](
In-the-moment feedback that reflects employee strengths and goals can help them aspire to do better, as long as it's followed by coaching, writes Dan Rockwell. "Note: Reassign or replace people when their aspirations don't align with organizational mission," he writes. [Leadership Freak]( (5/23)
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Innovation & Creativity
A weekly spotlight on making the next big thing happen
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[Study: New seating arrangements can improve creative risk-taking](
Rearranging where employees sit can help them meet more people and improve creativity and productivity, writes Adi Gaskell. The research only looked at one company, but the findings are worth considering, Gaskell argues. [The Horizons Tracker]( (5/21)
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In Their Own Words
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[Leaders for Life founder: We're all leaders in a way](
"Anyone who influences others" can be a leader, says Teresa Huggins, founder of Leaders for Life International. Other traits include seeing possibilities, following through on commitments and getting people the resources they need, she says. [The Post-Standard (Syracuse, N.Y.)]( (5/21)
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Daily Diversion
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[A TV writer defends the "Game of Thrones" ending](
Ronald D. Moore, writer of the then-controversial finale of "Battlestar Galactica," praises the ending to "Game of Thrones" and says TV writers can't write in reaction to fans, especially because episodes are produced many months in advance. Diehard fans "have their fantasies, their wish-fulfillments wrapped up in it, and when it goes sideways for them, and it goes to places that upset them, they take it very, very personally, and they get very passionate about it," Moore says. [Slate]( (5/22)
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Most Read by CEOs
The most-clicked stories of the past week by SmartBrief on Leadership readers
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- [The 2 long-ago mistakes that doomed Sears]( Fortune
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- [Is your workplace a good place?]( Skip Prichard Leadership Insights
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- [Encouragement and connection make good leaders more effective]( Leadership Freak
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- [3 keys for making good corporate decisions -- quickly]( McKinsey
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- [How to sleep well when you work on both coasts]( Substack
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When you're working with your friends, it doesn't feel like it's work.
Ken Jeong,
actor, comedian and physician
May is Asian/Pacific American Heritage Month
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