Advice for dealing with jet lag

The deck is stacked against CEO successors | 4 steps to being better at empathy | Be efficient and flexible to meet customer needs Created for {EMAIL} | [Web Version]( May 17, 2019 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [FORWARD]( ADVERTISEMENT  [] Leading Edge [] [The deck is stacked against CEO successors]( A long-term CEO's successor is unlikely to serve as long, and most will produce lower total shareholder return, according to a Strategy& study. Successor CEOs can help themselves by setting a clear agenda and engaging with the board, and the board must be careful about when and how it decides upon a succession plan. [Strategy+Business magazine (free registration)]( (Summer 2019) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [4 steps to being better at empathy]( Leaders have a number of ways to become more empathetic, including appreciating the perspectives of others, expanding their own horizons and listening deeply without getting overwhelmed, writes Pamela McLean. "Whether we over-empathize and care too much, or completely miss the opportunity to connect with empathy, the result is similar -- we miss the opportunity to build a working relationship," she writes. [SmartBrief/Leadership]( (5/16) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Strategic Management [] [Be efficient and flexible to meet customer needs]( Efficient delivery combined with flexibility is what companies should try to deliver to customers, no matter what "customer" means in your business, writes Don Sweeney of Ashling Partners. This can be accomplished by adopting new technologies, improving core processes or removing friction from the customer experience, he argues. [Forbes]( (5/13) [LinkedIn]( [Twitter]( [Facebook]( [Email]( How to restore CEO confidence Trade conflicts, political upset, and a projected slowdown in economic growth have decreased CEO confidence in revenue prospects. To chart a new path to widespread prosperity, businesses and government need to address four critical areas. Read [The confidence premium](. ADVERTISEMENT [] Smarter Communication [] [Small "I" phrases that present you in a good light]( Show you have confidence in your ideas by saying "I know," "I assure you," or "I envision," along with other powerful phrases to build people's confidence in you, writes Judith Humphrey. This might require a shift in language -- for instance, ditching "I think" for "I believe." [Fast Company online]( (5/16) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Consider all the angles before giving feedback]( Leaders can make feedback more effective by engaging in a conversation instead of a soliloquy and considering all the factors that may be affecting employee performance, says Claremont McKenna College professor Ronald Riggio. "The goal is to give performance feedback in a direct, but constructive and supportive way," he says. [Thrive Global]( (5/15) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Smarter Living Get your mind and body right each Friday [] [Advice for dealing with jet lag]( Advice for dealing with jet lag (Pixabay) Fighting jet lag starts by minimizing the possibility by being rested before a trip, limiting alcohol and caffeine and drinking plenty of water. Movement, minimizing blue light from screens and getting out in the sun also can help. [Business Insider]( (5/16) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] In Their Own Words [] [Pixar co-founder: Arguments produce better solutions]( Pixar co-founder: Arguments produce better solutions Catmull (Frazer Harrison/Getty Images) Disagreement is good when it's about problems and solutions, says Ed Catmull, co-founder of Pixar. "New ideas that are thrown out at the beginning frequently fail, but because we expect it and everyone's been through it, they aren't thought of as failures," he says. [Ideas Made to Matter (MIT Sloan School of Management)]( (5/8) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [A look at Everest before the final push to the summit]( The Nepalese and Tibetan base camps on Mount Everest are located about 17,500 feet up, which leaves a relatively short trip to the peak and is at the highest elevation that's still safe for humans to linger at. The sheer number of people assembling every year requires the supplies, logistics and planning of a small city, writes Freddie Wilkinson. [National Geographic online]( (5/16) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [] Give credit where credit is due: simply said, if you want loyalty and best effort, you must be thoughtful. Estee Lauder, businesswoman May is Jewish American Heritage Month [LinkedIn]( [Twitter]( [Facebook]( [Email]( [Sign Up]( [SmartBrief offers 200+ newsletters]( [Advertise]( [Learn more about the SmartBrief audience]( Subscriber Tools: [Manage Subscriptions]( [Update Your Profile]( [Unsubscribe]( [Send Feedback]( [Archive]( [Search]( Contact Us: Jobs Contact - jobhelp@smartbrief.com Advertising - [Laura Engel](mailto:lengel@smartbrief.com) Editor - [James daSilva](mailto:leadership@smartbrief.com) Mailing Address: SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004 © 1999-2019 SmartBrief, Inc.® [Privacy Policy (updated May 25, 2018)]( | [Legal Information]( Â