Ask these 10 questions to judge your leadership quality

Without vulnerability, conflicts are paused rather than resolved | Look at problems as an opportunity | Networking advice for introverts Created for {EMAIL} | [Web Version]( May 8, 2019 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [FORWARD]( ADVERTISEMENT Leading Edge [] [Without vulnerability, conflicts are paused rather than resolved]( Long-standing conflicts can be resolved only after the higher-status person admits to vulnerability and empowers the other party to speak up, writes Ed Batista. This sounds simple, but it's complicated by the difficulty involved with being vulnerable and because people in conflict often assume the other person has the superior status. [Ed Batista Executive Coaching]( (5/5) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [Ask these 10 questions to judge your leadership quality]( You can judge the quality of your leadership by considering how your mood or communication style affects others and whether people seek your advice, writes John Stoker. "If people know they can come to you with questions and concerns and are responded to in a positive way, they won't hesitate to communicate with you," he writes. [SmartBrief/Leadership]( (5/7) [LinkedIn]( [Twitter]( [Facebook]( [Email]( Engagement Is Supposed to Get Results, Right? You've heard engagement is important, but you're skeptical. You've heard about it for years but haven't seen good results. Well, you're in luck. [Download our e-book "A New Era of Employee Engagement"]( to discover ways your organization can put engagement data into action — today ADVERTISEMENT [] Strategic Management [] [Look at problems as an opportunity]( Problems are the bread and butter of leadership, because solving them creates opportunity -- and you'll never run out of problems to solve, writes Ken Goldstein. "The reward for getting over a hill is the opportunity to climb another hill," he writes. [CorporateIntel]( (5/6) [LinkedIn]( [Twitter]( [Facebook]( [Email]( 2019 Business Impact Brief: Turnover What if you could know which job candidates were most likely to stay on the job before you even extended an employment offer? Find out what forward-thinking employers already know about the drivers of retention and effective strategies for hiring candidates likely to stay. [Learn More]( ADVERTISEMENT [] Smarter Communication [] [Networking advice for introverts]( Introverts can make the most of networking events by preparing open-ended questions and focusing on relationships beyond their department or organization, says Kellogg School of Management's Holly Raider. "If your goal is to get to know one or two people, you can do that in a meaningful way and stay within your comfort zone," she says. [Kellogg Insight]( (5/1) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [A culture of information sharing can improve innovation]( Knowledge sharing requires a sense of trust and the freedom to work independently, writes Adi Gaskell. "The ability to innovate and solve challenging problems requires an open sharing of knowledge across the business, and so it's vital to try and develop a culture that supports such sharing," Gaskell writes. [The Horizons Tracker]( (5/2) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Customers First A weekly look at serving customers better [] [Help customers before they run into problems]( Customer service is more than responding to problems, writes Paul Selby. "The bottom line is customers appreciate preemptive efforts to prevent their struggle with a problem and the time needed to find a solution," he argues. [CustomerThink]( (5/7) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] In Their Own Words [] [All life is a bet, poker champion says]( All decisions are bets, whether in business or gambling, and that mindset can help people cope with short-term losses in pursuit of long-term gain, says Annie Duke, a World Series of Poker champion. "When you're considering a decision, think through the set of possibilities for your choices and take a stab at the probability of those outcomes and their returns," she says. [Forbes]( (5/6) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Daily Diversion [] [Solar system's gold may be remnant of early neutron star collision]( A collision between two neutron stars that predated the formation of our solar system by roughly 100 million years and took place 1,000 light-years away may account for a good portion of our system's heavy elements, including gold and platinum. Researchers studied radioactive isotopes found in an old meteorite, comparing them to ratios from a computer simulation of neutron star crashes to pinpoint the early collision, according to findings published in Nature. [LiveScience]( (5/6) [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] Editor's Note [] Did you vote in this week's poll? On Tuesdays, SmartBrief on Leadership's SmartPulse features ThoughtLeaders managing director [Mike Figliuolo]('s poll questions and analysis. Did you vote in this week's poll: How closely are your priorities tied to your company's strategy? If not, check out [Tuesday's email]( and look at the [voting so far](. [LinkedIn]( [Twitter]( [Facebook]( [Email]( [] [] I wish to avail myself of all that is already known and then if possible add my mite to help on the future worker who will attain final success. Wilbur Wright, co-inventor of the first successful airplane May is National Inventors Month [LinkedIn]( [Twitter]( [Facebook]( [Email]( [Sign Up]( [SmartBrief offers 200+ newsletters]( [Advertise]( [Learn more about the SmartBrief audience]( Subscriber Tools: [Manage Subscriptions]( [Update Your Profile]( [Unsubscribe]( [Send Feedback]( [Archive]( [Search]( Contact Us: Jobs Contact - jobhelp@smartbrief.com Advertising - [Laura Engel](mailto:lengel@smartbrief.com) Editor - [James daSilva](mailto:leadership@smartbrief.com) Mailing Address: SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004 © 1999-2019 SmartBrief, Inc.® [Privacy Policy (updated May 25, 2018)]( | [Legal Information]( Â