3 characteristics of toxic people | How leaders roadblock teams | Studies: The feeling of heights can be a marketing tool
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May 6, 2019
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Leading Edge
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[3 characteristics of toxic people](
Toxic people share three distinct traits: narcissism, a thirst for power and the inability to deal with negative emotions, says MIT Leadership Center founder Deborah Ancona. What to do with such people depends on how much authority you have and whether indirect approaches have been tried. [Ideas Made to Matter (MIT Sloan School of Management)]( (4/29)
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[How leaders roadblock teams](
Leaders can hamper teams when they ask too many questions, make too many suggestions and fail to build relationships, writes Dan Rockwell. "I'm a huge fan of curiosity, but obstructionists nitpick definitions and details to wear you down and get their way," he writes. [Leadership Freak]( (5/2)
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Essential Guide to Employee Recognition
Workplace cultures that help people thrive begin with employee recognition. Use this guide as a framework for creating an employee recognition program that connects people to purpose, accomplishment, and one another. [Get the white paper](.
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Strategic Management
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[Studies: The feeling of heights can be a marketing tool](
Studies: The feeling of heights can be a marketing tool
Denali in Alaska (Lance King/Getty Images)
Several studies conducted online and in-store suggest that images taken from higher elevations, such as a mountaintop, can inspire greater risk-taking in people than those taken from beaches or other low-elevation perspectives, says Kellogg School marketing professor Ata Jami. "Because it is not so much about physically being higher up, just the perspective of an image, even a store at street level can use panoramic images to alter shoppers' experience," Jami says. [Kellogg Insight]( (5/2)
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Gen Z: Influence worth trillions
Barclays' analysts explore why companies need to understand how Gen Z think and how that will influence future purchase decisions. View an infographic on the key sectors they influence, and [read the full report here.](
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Smarter Communication
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[Anonymous team feedback can help generate ideas](
Create a culture of feedback by hosting facilitated meetings where employees can anonymously write their feedback on sticky notes for managers to see and consider, writes Cornerstone OnDemand executive Jeff Miller. You should then prioritize the suggestions and "honor the action items you committed to in the time frame you committed to, whether it was something you said you'd start doing right away or something you promised to follow up on," he writes. [Forbes]( (5/3)
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[Try counting out your points to get your audience's attention](
Two ways to help an audience remember what you've said are including their feedback and counting out each point as you make it, writes Judith Humphrey. "What matters is that you have a clear structure that encourages listening," she argues. [Fast Company online]( (5/3)
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Smarter Working
A weekly spotlight on doing more without working longer
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[Be intentional about when you use technology](
You can reduce anxiety, increase your focus and get better sleep by intentionally limiting the amount of time you spend using technology such as cellphones and apps, writes Rashan Dixon of Microsoft. "Set a rule about leaving phones out of arm's reach during dinners, movies, or get-togethers, whether they're meetings or friend hangouts," he writes. [SmartBrief/Leadership]( (5/3)
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In Their Own Words
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[Early blogger returns with focus on mental health](
Heather Armstrong, who rose to fame as a "mommy blogger" after starting Dooce in 2001, is still blogging after a hiatus and has published a book focused on mental health. "I want people with depression to feel like they are seen," she says. [Vox]( (5/2)
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Daily Diversion
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[A history of costly typos -- and one success story](
Typos and "fat finger" errors have cost banks, governments and businesses over the centuries, with one example being a missing comma in an 1872 tariff law that unintentionally exempted all tropical and semi-tropical plants instead of just fruit plants. Google, however, has found success selling advertising for websites whose URLs are misspellings of more popular domains. [Business Insider]( (5/3)
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Most Read by CEOs
The most-clicked stories of the past week by SmartBrief on Leadership readers
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- [Stop using words that make you sound weak]( Forbes
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- [What to do with a frustrating situation]( Strategy+Business online (free registration)
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- [Leaders return people's messages]( SmartBrief/Leadership
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- [Get out of your comfort zone, says Brene Brown]( The Cut (tiered subscription model)
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- [Great teams integrate new hires]( TED
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I guess that's just the life of an inventor: what people do with your ideas takes you totally by surprise.
Stephanie Kwolek,
inventor of industrial fibers used in Kevlar
May is National Inventors Month
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