When staff should disobey

When staff should disobey | How to lead with moral courage | The iPhone isn't the only reason for Apple's recent success Created for {EMAIL} | [Web Version]( May 4, 2018 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [Google+]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [FORWARD]( [] Leading Edge [] [When staff should disobey]( Volkswagen is an example of a company that suffered because of a culture of blind obedience, writes C. Ira Chaleff. Leaders can institute "intelligent disobedience" as protocol by practicing scenarios where employees learn when intervening is the right response, Chaleff writes. [SmartBrief/Leadership]( (5/3) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] [How to lead with moral courage]( Leaders with moral courage know they have to do what's in the best interest of their employees and community, as well as their business, writes Jon Mertz. "Having open, honest, and resolution-oriented conversations with no retribution is a foundation for moral courage and supporting good leadership," he writes. [Thin Difference]( (5/3) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( Join Top Leaders Moving up in your career requires a smart investment in your leadership potential. Exceed your goals without interrupting your career path through the Kellogg Executive MBA program. [Choose a program format: semimonthly in Evanston or monthly in Miami]( ADVERTISEMENT [] Strategic Management [] [The iPhone isn't the only reason for Apple's recent success]( Analysts focus too much on the slowing growth in sales for Apple's iPhone, ignoring the product's continued high profitability and the company's other profit centers, writes Jay Yarow. This week's earnings report revealed its services, such as Apple Music and iCloud, raised $9.2 billion in annual revenue, and CEO Tim Cook indicated Apple's wearables division is worth $9 billion in annual revenue. [CNBC]( (5/2) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( Compliance Considerations for 2018 Changes in legislation can cause cascading issues. Understanding how to comply with new legislation and implementing the required changes can be overwhelming. [Download the white paper for key topics to help you stay compliant this year](. ADVERTISEMENT [] Smarter Communication [] [Advice for staying on point when confronted]( An important part of communication is knowing what your message should be and sticking to it even when confronted, writes Art Petty. "Learning to be calm under pressure and turn challenges into opportunities is a skill that will pay dividends for a career," he writes. [Art Petty]( (4/29) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] [Getting the listener's attention is all about "you"]( Using the word "you" at key points during a speech will help hold an audience's focus, writes Deborah Grayson Riegel. She offers several "you"-centered phrases that will make listeners want to learn how your message applies to them. [Inc. online]( (5/1) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] Smarter Living Get your mind and body right each Friday [] [Music therapy can be helpful for the overworked]( Studies have suggested music is a good way to destress from work. "Music is a way to bypass our rational side and to get in touch with the emotional life we often keep hidden," says Alan Turry, managing director of the Nordoff-Robbins Center for Music Therapy at New York University. [TIME online]( (4/26) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] In Their Own Words [] [Kraft Heinz CEO: Success relies on asking the right questions]( Kraft Heinz CEO Bernardo Hees emphasizes the importance of a CEO leading through questions. "If you can provide the right framework and questions, the consumers, clients, customers, factory managers, supply chain -- they have the answers," he says. [The New York Times (tiered subscription model)]( (5/3) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] Daily Diversion [] [The history and heyday of ribbon-cuttings]( The christening of ships and shipyards in the UK during the late 1800s likely started the ribbon-cutting tradition, writes Ernie Smith. The practice probably peaked in the 1950s and '60s as ribbon-cuttings celebrated the many new bridges, roads and tunnels associated with the interstate highway system's completion in the US, he writes. [Tedium]( (5/1) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] [] One of the sure signs of maturity is the ability to rise to the point of self-criticism. Martin Luther King Jr., civil rights leader [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [Sign Up]( [SmartBrief offers 200+ newsletters]( [Advertise]( [Learn more about the SmartBrief audience]( Subscriber Tools: [Manage Subscriptions]( [Update Your Profile]( [Unsubscribe]( [Send Feedback]( [Archive]( [Search]( Contact Us: Jobs Contact - jobhelp@smartbrief.com Advertising - [Laura Engel](mailto:lengel@smartbrief.com) Editor - [James daSilva](mailto:leadership@smartbrief.com) Mailing Address: SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004 © 1999-2018 SmartBrief, Inc.® [Privacy policy]( | [Legal Information]( Â