6 tactics for communicating big changes

Top performers can struggle for many reasons | Clarity helps leaders be clear and decisive | 6 tactics for communicating big changes Created for {EMAIL} | [Web Version]( April 30, 2018 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [Google+]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [FORWARD]( [] Leading Edge [] [Top performers can struggle for many reasons]( Employees whose performance slips might be overworked, bored or worried about issues unrelated to work, say members of the Young Entrepreneur Council. "Before approaching an employee that you feel is not performing up to snuff, make sure that your expectations are in line before creating an issue where one does not really exist," writes Ryan Bradley of Koester & Bradley. [SmartBrief/Leadership]( (4/25) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] [Clarity helps leaders be clear and decisive]( Clarity of mind benefits leaders with character-building assets, such as having the courage and confidence to make decisions, writes Mike Henry Sr. "Clear leaders eliminate the noise of too many options, confidently pursue priority goals, make steady progress, and communicate a clear vision," he writes. [Lead Change]( (4/27) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( Top 10 Executive MBA, one weekend a month in L.A. Advance your career; gain the mindset, skill set, and network to succeed. Classes held once a month, 21 months. Includes our signature Leadership Development Program, plus an immersion course solving real-world issues. Join our network of 50,000 alumni worldwide. [Reach your highest potential]( ADVERTISEMENT [] Smarter Communication [] [6 tactics for communicating big changes]( Employees will be less frustrated by change if they are included in the discussion, can see there's a plan and are given training, writes Malin Teles. Be sure to address staff privately when changes to roles are to be publicly announced, Teles adds. [Ragan]( (4/27) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] [Concise, compelling writing encourages email engagement]( Recipients are more likely to read emails that indicate you've studied their business and know how to improve it, writes Sandra Folk. Write strong, concise sentences that build up to a call to action, she writes. [The Language Lab (Canada)]( (4/26) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( The Complete Guide to Accepting Credit Cards Did you know 75% of consumers prefer to pay by credit card? If your business isn't accepting this payment method, you could be missing out. Download the FREE guide to learn: the true cost of accepting credit cards, how to get started, the key to avoiding costly holds/chargebacks and much more! [Get the FREE Guide]( ADVERTISEMENT [] Smarter Working A weekly spotlight on doing more without working longer [] [Don't let microtransitions drain your workday]( Too many shifts in attention, including scheduled meetings, hallway conversations and checking email, can drain your energy, focus and performance, writes Jesse Sostrin. Recover some of the time lost to these microtransitions by tracking how many occur on a daily basis and eliminating superfluous ones. [Strategy+Business online (free registration)]( (4/25) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] In Their Own Words [] [The invisible and vital role of the casting director]( Casting directors such as Nina Gold -- responsible for "The Crown" and early roles for future stars Claire Foy and John Boyega -- have an unsung, difficult role as they must screen for the right actor but do not get final say over who is cast, writes Sophie Elmhirst. "If they're not right, it totally ruins the whole thing," Gold says. [The Guardian (London)]( (4/26) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] Daily Diversion [] [Dog behavior: It's not always about genetics]( Dog geneticist Jessica Perry Hekman says genes and experience each contribute to a dog's behavior, so some behavioral problems can be addressed. "On the other hand, if you're trying to get your retriever to be less interested in balls, this is likely to be an uphill battle," she says. [Scientific American online]( (4/25) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] Most Read by CEOs The most-clicked stories of the past week by SmartBrief on Leadership readers [] - [Are you enabling office bullies?]( SmartBrief/Leadership [] - [Lessons from Bezos' annual shareholders letter]( CNBC [] - [What to consider before taking a management role]( Art Petty [] - [We find balance when we're our best selves]( SmartBrief/Leadership [] - [What to do when your company takes away private workspaces]( SmartBrief/Leadership [] [] I wish that we worried more about asking the right questions instead of being so hung up on finding answers. Madeleine L'Engle, novelist [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [Sign Up]( [SmartBrief offers 200+ newsletters]( [Advertise]( [Learn more about the SmartBrief audience]( Subscriber Tools: [Manage Subscriptions]( [Update Your Profile]( [Unsubscribe]( [Send Feedback]( [Archive]( [Search]( Contact Us: Jobs Contact - jobhelp@smartbrief.com Advertising - [Laura Engel](mailto:lengel@smartbrief.com) Editor - [James daSilva](mailto:leadership@smartbrief.com) Mailing Address: SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004 © 1999-2018 SmartBrief, Inc.® [Privacy policy]( | [Legal Information]( Â