Is it time to revisit your business strategy?

Advice for new leaders | Don't neglect your network while building your big idea | Is it time to revisit your business strategy? Created for {EMAIL} | [Web Version]( March 21, 2018 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [Twitter]( [Google+]( [SmartBrief on Leadership]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [FORWARD]( [] Leading Edge [] [Advice for new leaders]( When training others for the first time, remember the help you wish you had received when you started, writes Scott Savage. Remember that outcomes are important, and less so whether the person's process is different than yours. [Thin Difference]( (3/17) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] [Don't neglect your network while building your big idea]( Cusa Tea founder Jim Lamancusa has received 21 patents in his search for an instant tea that retains the qualities of natural brewed tea, all while making time for meditating, exercise and maintaining his network. "I have roughly 30 people in my network, some I meet with twice a year and others I meet with once a quarter," he says. [SmartBrief/Leadership]( (3/20) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( How Wellbeing Shapes Workplace Cultures Employee wellbeing is a vital part of any business strategy. [This new white paper]( from the OC Tanner Institute highlights the impact of wellbeing on culture, and the symbiotic relationship between wellbeing and recognition. ADVERTISEMENT [] Strategic Management [] [Is it time to revisit your business strategy?]( Company strategy will likely need an update if your market shifts, customers don't see the value or the company vision is old and tired, writes Manfred Gollent. The revised strategic plan must be based on more than profit targets, and it should be created in collaboration rather than by a lone leader, Gollent writes. [Upstate Business Journal (Greenville, S.C.)]( (3/14) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( Expect More From HCM | How HR Technology Evolves HR technology needs to give its users the power of choice — or else it risks allowing its customers to fall behind. It's time to hold HR technology to the same standards of experience that consumers expect. Today, HR professionals must expect more from HCM software. [Read our white paper to learn more](. ADVERTISEMENT [] Smarter Communication [] [Create a culture open to dissent]( Leaders should welcome constructive criticism by asking employees for it and thanking them afterward, particularly when presenting their ideas, writes Dan Rockwell. [Leadership Freak]( (3/18) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] [Military-style debriefings can work in business, too]( Businesses should consider the post-event debriefings commonly seen in the military, writes Inbal Arieli, co-CEO of Synthesis and former Israeli officer. These meetings should rely on factual statements while exploring what happened, why those things occurred and what can be done going forward. [Forbes]( (3/17) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( Get better at being Global A recent study shows that having a Global Mindset is the determining factor between companies that excel and those that stagnate. [Download your own copy]( of our GMI Index study to learn how. ADVERTISEMENT [] Customers First A weekly look at serving customers better [] [Customer service is about connecting, not just selling]( Companies will keep customers for the long term when they approach interactions as a chance to connect instead of another sales opportunity, write Eric Buesing, Becca Kleinstein and Joshua Wolff of McKinsey. "Organizations that aren't thinking about ways to improve loyalty and customer experience at every touchpoint are ceding ground to the competition," they write. [McKinsey]( (3/2018) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] In Their Own Words [] [CEO: Time outside the office is also important]( Building relationships outside the office has helped Target Freight Management CEO Mike Wagner increase staff loyalty. "The minute we walk out the door, it's more about our kids and enjoying life and things like that," he says. [Chief Executive online]( (3/20) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] Daily Diversion [] [N.Y. city bans cryptocurrency miners after electric bills spike]( The power demands of two cryptocurrency businesses in Plattsburgh, N.Y., have raised electricity costs for the city and customers, leading city officials to ban new cryptocurrency mining operations for the next 18 months. [Press-Republican (Plattsburgh, N.Y.)]( (3/16) [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [] [] There's no great loss without some small gain. Laura Ingalls Wilder, writer [LinkedIn]( [Twitter]( [Facebook]( [Google+]( [Email]( [Sign Up]( [SmartBrief offers 200+ newsletters]( [Advertise]( [Learn more about the SmartBrief audience]( Subscriber Tools: [Manage Subscriptions]( [Update Your Profile]( [Unsubscribe]( [Send Feedback]( [Archive]( [Search]( Contact Us: Jobs Contact - jobhelp@smartbrief.com Advertising - [Laura Engel](mailto:lengel@smartbrief.com) Editor - [James daSilva](mailto:leadership@smartbrief.com) Mailing Address: SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004 © 1999-2018 SmartBrief, Inc.® [Privacy policy]( | [Legal Information]( Â