Study: Men will do anything to win, especially against men | What works for one leader won't work for all | Macy's signifies the department store's struggle
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November 22, 2017
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Leading Edge
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[Study: Men will do anything to win, especially against men](
Men tend to be more cutthroat, and sometimes less ethical, than women during negotiations, traits that may have their origins in evolution, writes Stefan Thau, who [has researched]( the subject. Experiments found that men were most likely to act unethically when they believed they were negotiating against other men they viewed as competitive threats. [INSEAD Knowledge]( (11/16)
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[What works for one leader won't work for all](
Before going all in on a new leadership idea, do some research to see whether it's right for you, writes Wally Bock. Find out the situational factors, and start with a small experiment. [Lead Change]( (11/20)
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E-Signature Best Practices to Drive Adoption
In this webinar, Forrester will share new research insights based on 25 e-signature implementations across North America and Europe. Discover trends in authentication, implementation and ROI and leave with guidance on how to put these insights into action for your organization.
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Strategic Management
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[Macy's signifies the department store's struggle](
Macy's signifies the department store's struggle
(Joe Raedle/Getty Images)
Department stores are in decline, squeezed on all sides by companies such as Zara, T.J. Maxx and Amazon, and Macy's struggles have been compounded by a buying spree last decade, write Susan Berfield and Lindsey Rupp. Other potential issues are which stores to close, what to do with its real estate and how its sales staff is trained to sell and interact. [Bloomberg Businessweek (tiered subscription model)]( (11/21)
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The blurred lines of advertising
With speakers, microphones and sensors scattered around us, technology is erasing the boundary between advertising and daily life. [How will this impact business?](
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Smarter Communication
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[Why we have negative emotional reactions](
To understand why we react negatively when being attacked, we must uncover the feelings that cause the reaction. These reactions can be caused, at different times, by the need to protect, to find safety, guard wounds or in reaction to people noticing what you find negative about yourself. [DialogueWORKS blog]( (11/15)
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[Open up, and move past the fear of rejection](
Leaders should be able to be themselves without worrying about losing face, writes Quentin Schultze. "We need to reveal enough personally to connect with others in our shared humanity, but not so much that our conversations and presentations become self-performed soap operas," he writes. [Skip Prichard Leadership Insights]( (11/20)
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Customers First
A weekly look at serving customers better
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[Focus on what you know customers will remember](
Providing customers with memorable experiences is more important than satisfying their every need, writes Sampson Lee. Our overall impression of an experience is guided by what we can remember, which is different than the full scope of what happened, argues Lee. [CustomerThink]( (11/14)
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In Their Own Words
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[Nvidia CEO Jensen Huang combines vision and execution](
Nvidia CEO Jensen Huang combines vision and execution
Huang (Ethan Miller/Getty Images)
Jen-Hsun "Jensen" Huang is co-founder and CEO of Nvidia, which is known for making graphics processing units and is now developing artificial intelligence systems. Culture is considered a strength at Nvidia, which has more than 11,000 employees led by Huang, who "embraces community, strategic alignment, and a core value system that promotes the pursuit of excellence through intellectual honesty," writes Andrew Nusca. [Fortune]( (11/16)
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Daily Diversion
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[Carvings suggest humans and dogs were friends before farming](
Rock engravings discovered in the Saudi desert depict dogs on leashes and assisting with hunting, proving that the relationship between people and their canines dates at least 8,000 to 9,000 years ago. Researchers said it is likely that canines were domesticated before cattle. [The New York Times (free-article access for SmartBrief readers)]( (11/20)
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Editor's Note
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SmartBrief will not publish Thursday, Friday
In observance of Thanksgiving in the US, SmartBrief will not publish Thursday and Friday. Publication will resume Monday.
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The greatest glory in living lies not in never falling, but in rising every time we fall.
Nelson Mandela,
activist and political leader
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