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8 ways leaders can welcome change and use it to succeed

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leadership@smartbrief.com

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Thu, Jul 25, 2024 12:17 PM

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In business, you're either riding the wave or wiping out | practice | 8 ways leaders can welcome cha

In business, you're either riding the wave or wiping out | practice (split each time) | 8 ways leaders can welcome change and use it to succeed Created for {EMAIL} | [{NAME}]( at [{NAME}]( [For more relevant content - Update Your Profile]( | [Web Version]( July 25, 2024 CONNECT WITH SMARTBRIEF  [LinkedIn]( [Facebook]( [X]( [SmartBrief on Leadership]( Innovative Ideas. Ahead of the Curve. [SIGN UP]( ⋅ [SHARE](   Leading the Way [] [In business, you're either riding the wave or wiping out]( [In business, you're either riding the wave or wiping out]( (Pixabay) When waves of challenges hit your organization, you can prepare your team to successfully ride them out by being aware of whether you're acting from habit or taking a proactive stance that will build your team's agility, skills and innovation, writes Camille Preston, the founder and CEO of AIM Leadership. "By cultivating a culture of clarity, intentionality and resilience, leaders can steer their teams towards not just surviving but thriving in today's complex and uncertain world," Preston notes. Full Story: [Fast Company (tiered subscription model)]( (7/24) [LinkedIn]( [X]( [Facebook]( [Email]( [] Put it into practice: Create a culture of accountability by training your team to look at the long-term impacts of decisions over short-term gains, Preston writes. "Encourage open communication and transparency, and [hold each other accountable for driving meaningful change](." [] SmartBrief on Leadership [] [8 ways leaders can welcome change and use it to succeed]( [8 ways leaders can welcome change and use it to succeed]( (Duncan_Andison/Getty Images) When managing change in an organization, leaders must adopt a flexible mindset that is open to learning from failure and adapting to new situations to lead their teams through the uncertainty, writes Karen Carey, a leadership coach and founder of Global Advisory Associates Ltd. "As leaders learn to surf the waves of change, they not only enhance their capabilities but also inspire and empower those around them to navigate transitions with resilience and agility," Carey writes. Full Story: [SmartBrief/Leadership]( (7/24) [LinkedIn]( [X]( [Facebook]( [Email]( [] Put it into practice: Technology is often [a significant driver of change](, so Carey advises leaders to "invest time in understanding emerging technologies and leverage them to stay ahead in the game." [] Smarter Communication [] [A CrowdStrike exec offers model apology after a crisis]( [A CrowdStrike exec offers model apology after a crisis]( CrowdStrike glitch causes widespread disruption (Future / Rafapress / Shutterstock) After the CrowdStrike update that disabled 8.5 million Windows devices around the world last week, affecting everything from hospitals, airlines, banks and telecoms, chief security officer Shawn Henry gave a detailed and heartfelt apology that companies should copy in a time of crisis, writes Christina Garnett, the fractional chief customer officer and advisor of Pocket CCO. Henry acknowledged the issue, sincerely apologized, made a personal connection to customers and laid out a plan to avoid such future incidents, Garnett notes. Full Story: [Adweek]( (7/22) [LinkedIn]( [X]( [Facebook]( [Email]( [] Put it into practice: Henry's apology is a great start, Garnett notes, but [CrowdStrike must do more to rebuild trust](, including concrete actions that will make customers stay. "While these types of incidents are hard to predict, having brands build a culture of action and empathy is necessary to maintain a sense of trust with customers who expect the worst not to happen," Garnett writes. Free eBooks and Resources Free eBooks and resources brought to you by our sponsors - [The Communication Process: Skills to achieve desired outcomes]( - [Microsoft Excel: Unlocking the Power of Spreadsheets]( - [The Top 75 Leadership Quotes of 2023 - Part 1]( - [ChatGPT Newbie: Your Essential Handbook for Navigating ChatGPT]( - [The Visual You - Why Body Language Matters When You Speak]( [] Future of Work Your work future could include ... [] - [Report: 25% of execs believe teams are ready for change]( IT Brief (7/23) [] - [Change management moves into forefront for CIOs]( CIO (7/16) [] - [Are summer Fridays a perk worth saving?]( Fortune (tiered subscription model) (7/18) [] In Their Own Words [] [Former Yum Brands CEO on what boards need more of]( Boards have three main tasks, says Greg Creed, the former CEO of Yum Brands who now sits on boards for Delta Air Lines, Whirlpool and Aramark, including overseeing the current CEO (or planning a succession) and assessing strategy and risk, which is why more human resources and marketing executives need to join finance-heavy boards. "We just don't necessarily recognize that the true value of the organization is the people who go up and down the elevator and the value of the brand," Creed says. Full Story: [LinkedIn]( (7/24) [LinkedIn]( [X]( [Facebook]( [Email]( [] Daily Diversion [] [Cuttlefish, like humans, may be prone to false memories]( [Cuttlefish, like humans, may be prone to false memories]( (Prisma By Dukas/Getty Images) Cuttlefish may form visual false memories, which humans experience when similar memories get jumbled, and the finding could indicate that cephalopods, like humans, reconstruct memories in pieces, researchers write in iScience. "What was surprising was that the susceptibility to form false memories seems different between individuals," says Christelle Jozet-Alves, a study author, who notes that this trait is also shared with humans. Full Story: [ScienceAlert (Australia)]( (7/23) [LinkedIn]( [X]( [Facebook]( [Email]( [] SmartBreak: Question of the Day [] Professor Snape never refers to Harry Potter by first name, except in which movie? [Vote]( ["Chamber of Secrets"]( [Vote]( ["Deathly Hallows"]( [Vote]( ["Half-Blood Prince"]( [Vote]( ["Sorcerer's Stone"]( [] About The Editor [] Candace Chellew Candace Chellew Chellew I wasn't trying to create a surfing-themed issue today, but both Camille Preston and Karen Carey used ocean and wave metaphors to give their advice on how leaders and their teams can surf the restless waters of uncertainty. [Preston advises leaders to find out where they are on the wave](. Are their teams being overwhelmed by waves of change, are they missing the wave as it comes by, or are they deftly catching and riding those waves, creating innovations as they go? Creating a culture of awareness, activation, agility-building and accountability can help teams catch those waves and create new growth. [Karen Carey's advice for wave-catching]( includes learning from past failures, cultivating a growth mindset and remaining adaptable as changes and challenges occur. "By embracing change, learning from failures and fostering a culture of innovation, leaders can navigate the turbulent seas of uncertainty with confidence," writes Carey. If change challenges the ability of your team, take time to find out where you are on the wave and work to build your team's awareness of how they respond to uncertain conditions so they can begin to ride waves of uncertainty with confidence. If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or [send this link](. What topics do you see in your daily work that I should know about? Do you have praise? Criticism? [Drop me a note](mailto:candace.chellew@futurenet.com). And don't forget to send me photos of your pets, your office and where you spend your time off. [LinkedIn]( [X]( [Facebook]( [Email]( Sharing SmartBrief on Leadership with your network keeps the quality of content high and these newsletters free. Help Spread the Word [SHARE]( Or copy and share your personalized link: smartbrief.com/leadership/?referrerId=japnABMSAp [] [] A better-informed world is a better world. ... Leave it just a little bit better than it was when you found it. [Ben Bradlee](, journalist, newspaper editor [LinkedIn]( [X]( [Facebook]( [Email](   SmartBrief publishes more than 200 free industry newsletters - [Browse our portfolio]( [Sign Up]( | [Update Profile]( | [Advertise with SmartBrief]( [Unsubscribe]( | [Privacy policy]( CONTACT US: [FEEDBACK](mailto:leadership@smartbrief.com) | [ADVERTISE](mailto:lengel@smartbrief.com) [SmartBrief Future]( Copyright © 2024 SmartBrief. All Rights Reserved. A division of Future US LLC Full 7th Floor, 130 West 42nd Street, New York, NY, 10036.

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