[Skrill](
View this email in [your browser]( Dear {NAME}({EMAIL}), We would like to inform you that a failed API/MQI login attempt has been made on your Skrill account. If this is an unauthorized login attempt, we strongly advise that you immediately log into your Skrill account and change your API/MQI password via the Settings. It is recommended that you regularly change your password and keep your Skrill account password unique from all other passwords. Kind regards, The Skrill Team. [My Account]( | [Help]( | [Privacy Policy]( | [Staying Safe Online](
[Skrill] Fraud Warning: ⢠Your Skrill login email or password has been compromised; or
⢠Someone has made (or will make) an unauthorized transfer of funds using your Skrill account; or
⢠You otherwise have reasonable grounds to suspect that your Skrill account has been subject to fraudulent activity. In any of these cases, please contact our [Skrill Help Team](. Error resolution and cancellation disclosure for international fund transfers of $15 or more:
You have a right to dispute errors in any transactions you make. If you sent over $15 from your registered Skrill Account to a foreign recipient and you think there is an error, let us know within 180 days by using our [contact method](. You can also contact us for a written explanation of your rights. 1-855-719-2087 2 S. Biscayne Blvd Suite 2630 Miami, FL 33131 , USA Consumer Financial Protection Bureau, 1-855-411-2372, 1-855-729-2372 (TTY/TDD), [www.consumerfinance.gov]( Customer Service:
For inquiries, complaints or information on refunds/cancellation of transactions, you can contact our [Skrill Help Team]( online, call us, or contact us by mail. Limitation of liability: except as otherwise provided by law, in no event shall Skrill be liable for damages for delay, nondelivery, nonpayment or underpayment of a payment transaction, whether caused by an act or omission of Skrill, its employees, agents or otherwise. The sole remedy against Skrill shall be limited to refund to sender of the principal of the payment transaction amount plus fees and charges, except as otherwise provided by law. In no event shall Skrill be liable for special, indirect, incidental, consequential, exemplary or punitive damages except as otherwise provided by law. U.S. states. Unresolved consumer complaints may be mailed to the relevant State Banking Department. Please use the contact information [here]( to locate your Stateâs Banking Department. Skrill USA, Inc. is registered with FinCEN and duly licensed as a money transmitter in various U.S. states. Is this email from Skrill?
Emails from Skrill will always address you by your first and last name. If the email does not include your first and last name, itâs not from Skrill. Spoof or âphishingâ emails usually have generic greetings such as "Dear Skrill member" or "Dear Skrill". Find out more [here](. Keep yourself safe.
Please note that Skrill and its representatives will never ask you to reveal your password by phone or by email. Please also ensure that you only enter your username and password on the genuine Skrill website at [www.skrill.com](. If you see anything suspicious please contact our [Skrill Help Team](. - Statute: Transmitters of Money Act
- Regulatory agency: [New York State Department of Financial Services](
Skrill USA, Inc. is located at 100 N. Biscayne Ave., Miami, FL 33132. Customers may contact Skrill USA, Inc. at the following toll free number 1-855-578-6904. Skrill USA, Inc. is licensed as a money transmitter and regulated by the New York State Department of Financial Services, located at: One State Street,New York, NY 10004-1511. The New York State Department of Financial Services may be contacted for questions or complaints at 1-800-342-3736. Unresolved consumer complaints may also be mailed to the New York State Banking Department, Consumer Services Division or submitted electronically at Consumer Assistance Unit, One Commerce Plaza, Albany, NY 12257 Phone Number: (212) 480-6400 For your state banking department, [please click here](. To ensure that Skrill emails reach your inbox, please add no-reply@email.skrill.com to your email safe list.
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