Newsletter Subject

Don't lose the magic

From

sarafrandina.com

Email Address

hello@sarafrandina.com

Sent On

Wed, Jan 6, 2021 04:05 PM

Email Preheader Text

Hey there - Each morning for the last 6ish weeks, my toddler would excitedly jaunt down the stairs i

Hey there - Each morning for the last 6ish weeks, my toddler would excitedly jaunt down the stairs in the morning to hit the button that turned on the Christmas tree and announce to anyone who could hear: “Awake!” Then she’d run over to the countdown chain she’d helped make out of construction paper, and (sometimes a bit too aggressively) retrieve that day’s chain. Then came the gifts. With each gift she opened, she very carefully opened the paper, stared in awe at what was inside, asked us, “Open it?”, and proceeded to play with whatever it was for the next 15-30 minutes. (Fortunately, we had nowhere to be on Christmas.) It’s safe to say this season’s holidays were different in many ways for many of us, no matter what you celebrate… but the easy highlight over here was seeing it all unfold through our 2-year old’s eyes. It’s true what they say — it’s incredibly fun experiencing the holidays through kids’ eyes. It’s a magic easily lost. With zero smooth transition here, I have to say, the same goes for your offer. It is incredibly fun experiencing your offer through others’ eyes. It’s a magic lost to so many creators who are in it, simply too close to it. Until we remove our own lens and look through others’, we can’t see the experience we’re providing for anything beyond our own imagination's limits. But when we step into our clients’/customers’ shoes, we can experience the outcomes of our offer in ways we’ve long forgotten — or never realized. When we ask the right questions — and really listen to the answers — we can go deeper into the impact our work has on others. We can move beyond the what and into the why. We can learn to talk about our offer in ways we couldn’t if we just stayed in our silo and “thought a little bit harder.” My toddler doesn’t look at a toy that’s not working and declare it broken — she says it’s “resting.” She describes broccoli as “trees, no lights.” When dada needs to shave, she announces he’s “scratchy.” In her brilliant toddler way, she’s changed how we look at and talk about everyday things. Your clients and customers can do the same for you. I hope you’ll let them. Because increasing conversions isn’t about inspiring false urgency, or promoting scarcity, or other non-feel good tactics. It’s about meeting your people where they’re at and speaking their language. And you can start doing that by experiencing your offer from their vantage point. How have you tried to step into your audience’s shoes lately? Hit reply and tell me. I can’t wait to hear. Until next time, be kind + don't be afraid to play - Sara P.S. In case you were wondering, if you want to get to the moon, you don’t need a rocket. You just need a taller step stool. (Filed under: Other genius insights our toddler gives us.) ​ Ready to call it quits? [Click this link]( to remove yourself from all communications. (No hard feelings.) If you'd like to opt-out of specific content, just hit reply + let me know. I’ll get you sorted, ASAP. | SFS HQ: Oxford Street, Cambridge, MA 02140

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