What Keeps Managers Awake at Night: Solving the Toughest Challenges Supervisors Face

What Keeps Managers Awake at Night: Solving the Toughest Challenges Supervisors Face [You're Invited to Kiplinger's Latest 75-Minute Interactive Webinar:] April 19, 2016 Webinar Details --------------------------------------------------------------- DATE April 19, 2016 TIME 12:00 - 1:15 PM US Eastern 11:00 - 12:15 PM US Central 10:00 - 11:15 AM US Mountain 9:00-10:15 AM US Pacific Time 4:00 - 5:15 PM GMT TO REGISTER: [Click here now] About the Presenter Morey Stettner is a management and communication expert. He is the author of five business books, including The Art of Winning Conversation (Prentice Hall) and Skills for New Managers (McGraw-Hill). He has written more than 1,000 articles for Investor's Business Daily, and he has led training seminars on sales, customer service, employee motivation, and communication and listening skills. Managing people is easy when everyone works hard and gets along well. But that's hardly the norm: In most cases, supervisors face a series of challenges – from personality conflicts to chronic underperformers to seasonal surges in workload – that threaten to make their lives miserable. Even the most experienced managers struggle with these challenges. What has worked in the past will not necessarily work in the future. And new managers have an especially tough job. They may hit roadblocks they didn't expect and were never trained to handle – and wind up feeling angry, helpless and frustrated in their new role. It's not surprising that supervising people can keep you awake at night worrying about the kinds of problems that – if not confronted effectively head-on – tend to escalate and wreak havoc with your staff and your sanity. The good news is there are a number of practical, battle-tested solutions you can use to overcome your most worrisome management challenges. The first step is to join Kiplinger on April 19 for our latest 75-minute interactive webinar. You'll discover proven-effective strategies for tackling 7 of the most frustrating challenges that managers commonly face, including how to: - Restore peace between feuding employees, - Discipline a poor performer in a supportive, constructive manner, - Deliver a firm, fair response to someone who has broken the rules, - Rally your beleaguered team to work even harder during lean times, seasonal surges or rocky transitions, - Encourage loners and ambitious go-getters with little inclination to work together as a team to put the group's interest above their own, - Prevent a malcontent – a cynic, vocal naysayer or disgruntled employee – from infecting everyone else, and - Implement an organizational vision or strategy that you – and more important, your staff – do not fully accept or embrace. [Register Here Now!] The Kiplinger Washington Editors, Inc. 1100 13th Street, N.W., Ste. 750 Washington, D.C. 20005 You received this e-mail because you signed up for a Kiplinger product or service. If you do not want to receive such e-mails in the future, [click here.]