Roblox Customer Care Ticket 19507652

##- Please type your reply above this line -## ** Important ** We are currently receiving a high volume of tickets at this time. Customers may experience a longer wait time for replies. Our team is working to respond to everyone as soon as possible. Please make sure to reply to this ticket only and do not submit additional requests. Multiple requests about the same issue may result in a longer wait time. Your patience and understanding are appreciated. Thank you for contacting Roblox Customer Care. We received your request and your reference number is 19507652. If you did not submit this request, please reply and let us know. This is an automatic message and our human agents will reply as soon as possible. You can find answers for many common requests on our help pages ( and Developer Hub (. It really helps us to have the Roblox username, if you know it, and specific details about the issue or question. If you didn’t include that in the initial submission, you can reply to this message and provide the username. For billing requests, it also helps us to know the following information: Full first and last billing name used for the payment Billing email address Dates and amounts of any charges Method of payment To cancel a membership, follow the steps in this article: Note: Roblox agents will not ask for your account password or full credit card number. If you need to make a new request in the future about a different topic, be sure to use our Contact Support system. ( The Roblox Customer Care Team This email is a service from Roblox.