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Trouble at Tesla

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recode.net

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dailynews@recode.net

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Wed, Nov 23, 2022 08:30 PM

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Elon Musk is busy with Twitter. Tesla investors are taking notice. Elon Musk has Twitter and Tesla p

Elon Musk is busy with Twitter. Tesla investors are taking notice. Elon Musk has Twitter and Tesla problems It’s the day before Thanksgiving, and Tesla is in trouble. Share prices for the electric carmaker are down [more than 50 percent]( since the beginning of the year. And now, the company's mercurial CEO, Elon Musk, is [distracted]( by his shiny new $44 billion toy: Twitter. Tesla has long benefited from a sterling reputation, both as a luxury EV maker and an investment opportunity. Yet issues at the company are racking up, and more customers and shareholders seem to be taking notice. In recent weeks, several posts critiquing [Tesla’s build]( [quality]([have caught attention on social media](, and hundreds of thousands of Tesla cars have been hit with recalls. (Over-the-air updates will [address]( problems with the vehicles’ [tail lights]( and the [front passenger airbag](, two of the recent calls issued by the company.) So while Musk is busy putting out fires at Twitter — and running his other companies, SpaceX, the Boring Company, and Neuralink — Tesla’s reputation seems to be taking a hit. Let’s start with Musk himself. In the wake of his Twitter acquisition, some experts and analysts are [concerned]( [that Musk’s new job]( might be undermining his responsibilities as CEO of Tesla and contributing to its [cratering]( [stock price](. Keep in mind that Musk also [financed]( much of his Twitter acquisition deal by [selling off his own Tesla stock](, and also [reportedly]( authorized more than 50 engineers from Tesla to work at Twitter when he took over last month. At the same time, Tesla is currently facing a lawsuit that alleges that Musk’s compensation package in 2018 was inappropriately influenced by the Tesla board’s personal ties to Musk. (The lawsuit also calls Musk a “[part-time CEO.](”) Several lawsuits have been filed against the company related to its workplace, including lawsuits alleging [sexual harassment](, [racism](, and a “[toxic](” workplace culture, over the past year or so. The cars themselves are having problems, too. Build quality has been a consistent criticism of Tesla, and [a reliability study published]( by Consumer Reports this month found that the company continues to have issues with its body hardware and steering systems, among other issues. Repairing Teslas remains a major hurdle, as a Recode investigation [illuminated]( this past summer. The challenge is so significant that GM claimed in a recent investor presentation that its dealers had apparently repaired [more than 11,000]( Tesla vehicles since last year. A TikTok video documenting the build quality of one Tesla, including a wobbling front truck, picked up [more than 4 million views]( earlier this month. Steven Elek, a data analyst for Consumer Reports, said in a statement, "Build quality continues to be an issue for Tesla. In our latest reliability survey, owners reported problems with body hardware, and paint and trim on the Model S, Model 3, and Model Y. Tailgates that don't close properly, loose trim and molding, and faded paint are some of the specific defects we heard from Tesla owners." Then, there are Tesla’s recalls, which [total 19]( since the beginning of this year (GM has issued 25, and Ford has issued 63, for reference, though they’ve also manufactured many more cars). In addition to the recalls last week, the company has also issued recalls to some vehicles over problems with [their power steering]( in November and other cars that could possibly [ignore stop signs]( in February. Many of these recalls are issued without the cars experiencing wide-ranging safety problems, and they don’t [require physical changes]( to the cars. Instead, they’re handled through over-the-air updates, which allow Tesla to make the necessary repairs through, essentially, internet downloads. These fixes are obviously easier to complete than taking a vehicle in for repair or replacing one entirely. Still, as Recode has [previously explained](, these kinds of recalls — because they’re so easy to address — could also create a cycle where regulators are constantly racing to catch up to dangerous software. Tesla’s plan to become a self-driving car company doesn't seem to be going so well, either. Even as other companies back away from their [autonomous vehicle aspirations]( amid an economic downturn, Elon Musk is still touting Tesla’s so-called Full Self-Driving software — a beta version of the company’s system is [supposed]( to become available to more Tesla owners by the end of this year. And now Tesla is [facing yet another lawsuit](, filed in September by owners who say Musk has misled customers about how far away, and how functional, this technology is. The government has gotten involved, too: Reuters [reported]( in October that the Department of Justice is investigating Tesla’s technology, and the Securities and Exchange Commission has also [launched]( a probe. At the same time, an initiative called the Dawn Project is calling for a ban on Tesla’s Full Self-Driving software. To support that effort, the project has released [videos]( and ads meant to highlight the dangers of Tesla’s technology, including a television campaign that shows a Tesla knocking down a child mannequin. The carmaker recently sent [a cease and desist letter]( in response. Oh, and Tesla’s competitors are starting to pose more of a threat. While the company is still the darling of the emerging EV industry, companies like Ford and GM are racing to get ahead of Tesla and scale up their manufacturing. Startups like Lucid and Rivian are also trying to beat Elon Musk’s cars in the luxury market. These companies probably don’t mind that Musk is currently spending his time [reinstating Donald Trump’s Twitter account]( and posting memes, since they could use the time to catch up. As Recode editor Adam Clark Estes [wrote]( when news of Musk’s acquisition was first announced: “But if there ever was a time to get a head start, it’s now. Tesla’s boss is away. Time to play.” —Rebeca Heilweil, reporter [A stock image of a man in a business suit, hands in pockets, standing on a cliff and looking at the mountains in the distance.]( Getty Images/iStockphoto [Stop taking billionaires at their word]( [Why do we keep believing things that are too good to be true?](   [A red line on a graph pointing down.]( Anna Shalygina/Getty Images/iStockphoto [Crypto probably isn’t dead, but should it be?]( [Crypto is the cat with nine lives, but some wonder if FTX might be the last one.](   [A mock-up of what a moon base camp might look like on the moon, including astronauts in spacesuits and a wheeled rover.]( NASA [The White House’s plan to colonize the moon, briefly explained]( [Putting humans on the moon is more political than you might think.](    [Learn more about RevenueStripe...](   [Elon Musk walking into Twitter headquarters carrying a bathroom sink.]( Twitter account of Elon Musk/AFP via Getty Images [Elon Musk, master businessman, can’t make up his mind]( [All the times Twitter’s Chief Flip-Flopper has gone back on his word.](   [Donald Trump standing onstage in front of American flags.]( Eva Marie Uzcategui/Bloomberg via Getty Images [Trump’s return to Twitter prompts outrage and confusion]( [But no new tweets from Trump.](   [Listen To This] [Listen to This]( [How to watch a complicated World Cup]( Qatar is hosting the 2022 World Cup, casting a pall over one of the globe's most-watched sporting events. Men with Blazers co-host Roger Bennett joins Recode's Peter Kafka to talk through the geopolitical awareness and cognitive dissonance required to enjoy this year's tournament. [Listen on Apple Podcasts.](   [This is cool] [Artificial intelligence can now win at Diplomacy](  [Learn more about RevenueStripe...](   [Vox Logo]( [Facebook]( [Twitter]( [YouTube]( This email was sent to {EMAIL}. Manage your [email preferences]( or [unsubscribe](param=recode). View our [Privacy Notice]( and our [Terms of Service](. Vox Media, 1201 Connecticut Ave. NW, Floor 12, Washington, DC 20036. Copyright © 2022. All rights reserved.

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