CX NPS Webinar with Richard Owen, What's New with QuestionPro and more!

Check out our new CX webinar featuring Richard Owen, see what's new and coming up with your favorite Question Pro products and more! November 2017 Newsletter [CX Q4 Webinar Image 2.png](W22VS4x2Zc79RW8Skk-D22PkVP0/*W2G2McF6JZgGnW7M2r7N4k-nqG0/5/f18dQhb0S9r39jNqsjW8D0fMW7t5LzlW12xqSW5v_LHvW3LZc7M6zmz7WW2K4V9Y8ZQtZnW8Vnc0V32SkmnW8XkXB-8Vnr0LW4dQ1C97qHW1_N4hvTJRL6l21W5nnpHL55VnpyW1S-wYt545M55W4bJ02h4b_rKwW7MbC6N31mwV5W30n7pM55WhhRW7dDxTN7mWsnXW7dzcsS51vDDKW6vYDb47v70tSW4-lBy32w7MjXW3VVg178jW_g_Vf6rcs3X0g0yN6bp1cMbq5fxN4TKc2lR7f9BW2-s6yj86P0X0W5PnfKN7mKn86W8yhkYK3Mn5LsW7bTFjg7ZBG42W414JhQ3K74hrW8QMwJn8yBNfHW5clpSZ5stBfZW6nlHDM8qlsBVW3Kz3dP25MyRlW263dzl5cZrzXW41l53V5cKmH1VQZgvN6NHSnPW2zhQz14WWwp7N7mxpthQGlZFW3MDYKd35G7rvW7dr9qW72YqDyW8pmByc30Yyn0W30YFXS5rbmBxW5PY9dJ8xSfZHM4fZBqWDM01W798yBB6WWc25W7Cp0F956fB4TW8KbWZz8yjSpRW2B9xWq5NlHK_N1BcFB6VL6QTScqB9c5dNG102) Beyond NPS: The Proven CX Framework You Need to Engage Your Organization You have your NPS and feedback, now what? Shifting your company to becoming customer-centric involves more than measuring the Net Promoter Score – it starts with implementing a CX program that engages your entire organization. Join Richard Owen, Co-Creator of NPS and Founder of Owen CX, as he shares over 10 years of experience in building, maintaining, and improving CX programs at companies such as Symantec and LinkedIn. You’ll learn: - The proven frameworks that have produced results in CX leaders - How to avoid pitfalls that can set your programs up for failure - Why closing the loop needs to involve your entire organization Register now for this exclusive webinar on November 28 at 11 AM PT! [Save Your Spot!](W22VS4x2Zc79RW8Skk-D22PkVP0/*W7FPMsg5hhM91W2ssf-f7lk1Jx0/5/f18dQhb0S9r39jNqsjW8D0fMW7t5LzlW12xqSW5v_LHvW3LZc7M6zmz7WW2K4V9Y8ZQtZnW8Vnc0V32SkmnW8XkXB-8Vnr0LW4dQ1C97qHW1_N4hvTJRL6l21W5nnpHL55VnpyW1S-wYt545M55W4bJ02h4b_rKwW7MbC6N31mwV5W30n7pM55WhhRW7dDxTN7mWsnXW7dzcsS51vDDKW6vYDb47v70tSW4-lBy32w7MjXW3VVg178jW_g_Vf6rcs3X0g0yN6bp1cMbq5fxN4TKc2lR7f9BW2-s6yj86P0X0W5PnfKN7mKn86W8yhkYK3Mn5LsW7bTFjg7ZBG42W414JhQ3K74hrW8QMwJn8yBNfHW5clpSZ5stBfZW6nlHDM8qlsBVW3Kz3dP25MyRlW263dzl5cZrzXW41l53V5cKmH1VQZgvN6NHSnPW2zhQz14WWwp7N7mxpthQGlZFW3MDYKd35G7rvW7dr9qW72YqDyW8pmByc30Yyn0W30YFXS5rbmBxW5PY9dJ8xSfZHM4fZBqWDM01W798yBB6WWc25W7Cp0F956fB4TW8KbWZz8yjSpRW2B9xWq5NlHK_N1BcFB6ZHcRdS4pM5JqcRS102) [K2s Nov-1.png](W22VS4x2Zc79RW8Skk-D22PkVP0/*W2qcgBt3c7J3NW6xlhXC7qqH4C0/5/f18dQhb0SnGT9jgNn4W8D0fMW7t5LzlW12xqSW5v_LHvW3LZc7M8WFxmMW2K4V9Y8ZQtZnW8Vnc0V32SkmnW8XkXB-8Vnr0LW4dPRV97nKfDsW32q4q72N38vzN1BMjQMGXsDnW8X4mkt32Sh9tW558T-d2MznrNN5nbq6BGXpVfW3_2rKQ557YPhN2KFPsdVFJ9jW8W2c9W32CQ2lW8jxMNS1Vx3VlW2xqTTr328h7yW3_lZX35mZjbqN31H380YDmQYW1S1nDG38N9sxW2Vv3cs1G8MxxW1Bb4rM6F_9h3W57jkf08_vzkMW8-vbtT2S1zCmW2Wv72B1XHvsMW1K5zs_7q8ryrW47mhKX1GHxPgW5g3fTK2V08y5W4ggx7p6ckWJtW4k9Cgs1S13wGW1wdJCh7l-ht-W7rqg_W4cjH4YW4kcVyt45nXRmW6tCNlb7tSFS9W1R39LN1PP2hPW2GG8zC6J447KW21GqNR5ZbQjnN1zW062zD-dgW1tlRmr5mkxk-N5V5NyNHpRXdW1Ww3VT14Sm2gV20Trg4QDgwJVWWcCk6KyN7tW7Z7JYD2-zlJSW84TvS86YBXtyW1vyb0p4dBfsDM9Xfws7s2GRV1yF151rYBtz103) See What’s New on QuestionPro! Before the end of the year, we wanted to do a live demo of the new software updates and capabilities that have rolled out the second half of 2017. Please join our implementation manager, Esther LaVielle, as she goes over some exciting changes and capabilities that will improve your data collection experience with QuestionPro. New changes and updates we will go over include: - New updates to the Corporate license offerings including new question types and analytics available - New Logic show/hide options - How to set-up validated skip patterns - How to apply "Save As You Go" options for respondent When: Thursday Nov 30th, 2017 at 11:00 AM PT For more information and RSVP, click [here](W22VS4x2Zc79RW8Skk-D22PkVP0/*W7VL0St6HhYR3W5p9lJj9dMQLQ0/5/f18dQhb0SnGT9jgNn4W8D0fMW7t5LzlW12xqSW5v_LHvW3LZc7M8WFxmMW2K4V9Y8ZQtZnW8Vnc0V32SkmnW8XkXB-8Vnr0LW4dPRV97nKfDsW32q4q72N38vzN1BMjQMGXsDnW8X4mkt32Sh9tW558T-d2MznrNN5nbq6BGXpVfW3_2rKQ557YPhN2KFPsdVFJ9jW8W2c9W32CQ2lW8jxMNS1Vx3VlW2xqTTr328h7yW3_lZX35mZjbqN31H380YDmQYW1S1nDG38N9sxW2Vv3cs1G8MxxW1Bb4rM6F_9h3W57jkf08_vzkMW8-vbtT2S1zCmW2Wv72B1XHvsMW1K5zs_7q8ryrW47mhKX1GHxPgW5g3fTK2V08y5W4ggx7p6ckWJtW4k9Cgs1S13wGW1wdJCh7l-ht-W7rqg_W4cjH4YW4kcVyt45nXRmW6tCNlb7tSFS9W1R39LN1PP2hPW2GG8zC6J447KW21GqNR5ZbQjnN1zW062zD-dgW1tlRmr5mkxk-N5V5NyNHpRXdW1Ww3VT14Sm2gV20Trg4QDgwJVWWcCk6KyN7tW7Z7JYD2-zlJSW84TvS86YBXtyW1vyb0p4dBfsDM9XfxF7s2GRLYj15-htY8103). [REGISTER NOW](W22VS4x2Zc79RW8Skk-D22PkVP0/*W1z6ht-99LpVmW8tRhNM8_Y7HR0/5/f18dQhb0SnGT9jgNn4W8D0fMW7t5LzlW12xqSW5v_LHvW3LZc7M8WFxmMW2K4V9Y8ZQtZnW8Vnc0V32SkmnW8XkXB-8Vnr0LW4dPRV97nKfDsW32q4q72N38vzN1BMjQMGXsDnW8X4mkt32Sh9tW558T-d2MznrNN5nbq6BGXpVfW3_2rKQ557YPhN2KFPsdVFJ9jW8W2c9W32CQ2lW8jxMNS1Vx3VlW2xqTTr328h7yW3_lZX35mZjbqN31H380YDmQYW1S1nDG38N9sxW2Vv3cs1G8MxxW1Bb4rM6F_9h3W57jkf08_vzkMW8-vbtT2S1zCmW2Wv72B1XHvsMW1K5zs_7q8ryrW47mhKX1GHxPgW5g3fTK2V08y5W4ggx7p6ckWJtW4k9Cgs1S13wGW1wdJCh7l-ht-W7rqg_W4cjH4YW4kcVyt45nXRmW6tCNlb7tSFS9W1R39LN1PP2hPW2GG8zC6J447KW21GqNR5ZbQjnN1zW062zD-dgW1tlRmr5mkxk-N5V5NyNHpRXdW1Ww3VT14Sm2gV20Trg4QDgwJVWWcCk6KyN7tW7Z7JYD2-zlJSW84TvS86YBXtyW1vyb0p4dBfsDM9Xfx27s2GRV1jb553qv4Gz103) [Communities Post.png](W22VS4x2Zc79RW8Skk-D22PkVP0/*W1jgXgT3jwM7YW7_2NdJ8mS1zT0/5/f18dQhb0Sq5N8X-fhGW8cF0Gh51vPb-W5sqSg_7sSPLmW7v4Gl057wGCDW5r8vwP3mm44rW5y5Lkw5wf4hpN3J4LPSNdDpGW8tzLvh8pChf1W3Q01Wm64kQsCW8BJlm02NTbwkW1zNjf_2MTPSyVKng6q1Wg4bjW9fRJ8r4cy4qTW30T_VY8hrVbpN2yJF1WYT2jkW6P4lCX3xPtL6W5rC5Q63lzN6vW4Dl4vz3sxsmKW1vZ9427fvJ8pW7d094f6G7FblW4DFfS36Q8Ym4W4L8kxF7gnLFkW64MBKJ5XcTd6W8rC-5s5b-gFfW7gbc4f2BPTvJW2h9G-f6NQhMFW978ps587RGy7W5PSHbf1n8kTNW7d2gvv3tfbzbW1wHK5M1Jc6T1W4D2WFS4DKk2zN7Z0pRFb-8ngW1m9vdT5tqymsW1pwYn11wYg_VV3xpzT95tfCQW8lGnlq2K_jhYW3Cdk0d3wv7SmW4bH_-21xsypdW1wtxJL2LBsv_W7C0hQF4frmgDM26-4Psk4dRW3BBv1C87_jKlW3QbKwx2B63fGW4n4Ldn8YcV8cW5-7vJt7yf04-MNDyx-rTzpYTGnJ-4LwMPd103) Top 3 Reason to Convert Your Customer List into an Insights Community Every successful company wants to create better products or improve their services. They want to innovate and create something new so that customers will buy more of what they are selling. Companies in this realm talk with their customers, they do research and find out what their customers want specifically in products or services. In order to hone in on this idea, savvy companies have taken the traditional customer list and converted it into an insights community. From this, they are getting the feedback and data they need to make good business decisions. [Find out more!](W22VS4x2Zc79RW8Skk-D22PkVP0/*W5-bWFP4s_kXYW1_DX7x1b2RGB0/5/f18dQhb0Sq5N8X-fhGW8cF0Gh51vPb-W5sqSg_7sSPLmW7v4Gl057wGCDW5r8vwP3mm44rW5y5Lkw5wf4hpN3J4LPSNdDpGW8tzLvh8pChf1W3Q01Wm64kQsCW8BJlm02NTbwkW1zNjf_2MTPSyVKng6q1Wg4bjW9fRJ8r4cy4qTW30T_VY8hrVbpN2yJF1WYT2jkW6P4lCX3xPtL6W5rC5Q63lzN6vW4Dl4vz3sxsmKW1vZ9427fvJ8pW7d094f6G7FblW4DFfS36Q8Ym4W4L8kxF7gnLFkW64MBKJ5XcTd6W8rC-5s5b-gFfW7gbc4f2BPTvJW2h9G-f6NQhMFW978ps587RGy7W5PSHbf1n8kTNW7d2gvv3tfbzbW1wHK5M1Jc6T1W4D2WFS4DKk2zN7Z0pRFb-8ngW1m9vdT5tqymsW1pwYn11wYg_VV3xpzT95tfCQW8lGnlq2K_jhYW3Cdk0d3wv7SmW4bH_-21xsypdW1wtxJL2LBsv_W7C0hQF4frmgDM26-4Psk4dRW3BBv1C87_jKlW3QbKwx2B63fGW4n4Ldn8YcV8cW5-7vJt7yf04-MNDyx-tS5X6V1NnHP6VX_v8103) [salesforce-integration-5-reasons-learning-management-system-needs (1).png](W22VS4x2Zc79RW8Skk-D22PkVP0/*W12Dfdd4dfpDRW2zPjtn80flR80/5/f18dQhb0SfHr9cKH-VW3gdzkQ5H0XxdN2PjByltMSJvW6Blzk81Vq7GqVLDpF18B-GMMW60fsB51lQGRQW8yTGgK5_N1M9VSHdVC1nPLzlW2LJKGq3Gv244W8r4FB25vf5FgW7X-lhW1wRDf6W1p9_fB28D7gPN7SGM5mbFzHvW98B9bT8mp2bwW8p-Vr065kblzW62KDmk60MgQvMRNQC-Nfj-2W59BTZq5bPP-_V-PCp45kh_7dW3gPWjw1wchBzW5Rpkcd3bqGbCW8grCVh6bwFHlW4yc3CK3sSDqDW5kmcLG2Jb9PJW5xyx-n5r9_MQW3f25y_34vrvPW60Q-Jn6xFwMSW3HkMZr2yrMDMW427rnB2nT8stW5HsCCx2DvLD8W4yShhp3KdX8XW2WQpjh5WZKD3W5jHz6y6bHF9CW3TybfW4djShJW6NGXzc510YyfW6v9hCX5jL5lKW5trsSw2y6mJ7W2YDSTY5Pw0g9W7jD_sy6hwXntN27NjZlVR6H2W4q1N8d6092kbW5Whw3F5H-xHcW310QLX3Bbc3CN8Tzl4_mLW2JW4r5l5j3b6gBSW3rcXsZ3rTSWRW64R4SJ2hhHSfW5WWgHY6bhfc4N4Hg7hqZpcmqM9ZLhVVJDhn111) 5 Stars! SalesForce Users Says We’re Perfect and We Agree! It’s been a month since we launched our easy to use integration tool in the SalesForce AppExchange store, and so far we’ve been the perfect 5-star complement for our customers who use both the SalesForce CRM tool and QuestionPro. If you are currently using SalesForce and would like to learn more on how to send QuestionPro surveys through SaleForce and auto-populate specific survey results within your CRM tool, contact us today and we will walk through a demo and review the best solution for your needs. To learn more and read reviews, check us out in the SalesForce AppExchange Store [here](W22VS4x2Zc79RW8Skk-D22PkVP0/*W3WKkqn6BDqcNW1fVXSb2d17b40/5/f18dQhb0SfHr9cKH-VW3gdzkQ5H0XxdN2PjByltMSJvW6Blzk81Vq7GqVLDpF18B-GMMW60fsB51lQGRQW8yTGgK5_N1M9VSHdVC1nPLzlW2LJKGq3Gv244W8r4FB25vf5FgW7X-lhW1wRDf6W1p9_fB28D7gPN7SGM5mbFzHvW98B9bT8mp2bwW8p-Vr065kblzW62KDmk60MgQvMRNQC-Nfj-2W59BTZq5bPP-_V-PCp45kh_7dW3gPWjw1wchBzW5Rpkcd3bqGbCW8grCVh6bwFHlW4yc3CK3sSDqDW5kmcLG2Jb9PJW5xyx-n5r9_MQW3f25y_34vrvPW60Q-Jn6xFwMSW3HkMZr2yrMDMW427rnB2nT8stW5HsCCx2DvLD8W4yShhp3KdX8XW2WQpjh5WZKD3W5jHz6y6bHF9CW3TybfW4djShJW6NGXzc510YyfW6v9hCX5jL5lKW5trsSw2y6mJ7W2YDSTY5Pw0g9W7jD_sy6hwXntN27NjZlVR6H2W4q1N8d6092kbW5Whw3F5H-xHcW310QLX3Bbc3CN8Tzl4_mLW2JW4r5l5j3b6gBSW3rcXsZ3rTSWRW64R4SJ2hhHSfW5WWgHY6bhfc4N4Hg7hq-nv60V9ZLfc1Qgx5R111). [Salesforce App Exchang](W22VS4x2Zc79RW8Skk-D22PkVP0/*W8Dl7tV37M7R9W3_7HF936Z2cQ0/5/f18dQhb0SfHr9cKH-VW3gdzkQ5H0XxdN2PjByltMSJvW6Blzk81Vq7GqVLDpF18B-GMMW60fsB51lQGRQW8yTGgK5_N1M9VSHdVC1nPLzlW2LJKGq3Gv244W8r4FB25vf5FgW7X-lhW1wRDf6W1p9_fB28D7gPN7SGM5mbFzHvW98B9bT8mp2bwW8p-Vr065kblzW62KDmk60MgQvMRNQC-Nfj-2W59BTZq5bPP-_V-PCp45kh_7dW3gPWjw1wchBzW5Rpkcd3bqGbCW8grCVh6bwFHlW4yc3CK3sSDqDW5kmcLG2Jb9PJW5xyx-n5r9_MQW3f25y_34vrvPW60Q-Jn6xFwMSW3HkMZr2yrMDMW427rnB2nT8stW5HsCCx2DvLD8W4yShhp3KdX8XW2WQpjh5WZKD3W5jHz6y6bHF9CW3TybfW4djShJW6NGXzc510YyfW6v9hCX5jL5lKW5trsSw2y6mJ7W2YDSTY5Pw0g9W7jD_sy6hwXntN27NjZlVR6H2W4q1N8d6092kbW5Whw3F5H-xHcW310QLX3Bbc3CN8Tzl4_mLW2JW4r5l5j3b6gBSW3rcXsZ3rTSWRW64R4SJ2hhHSfW5WWgHY6bhfc4N4Hg7hqZVSLKV9ZLg52NQd78111) [image for lindsey.png](W22VS4x2Zc79RW8Skk-D22PkVP0/*W7g-B9v6dX6lsW5rnBww4KxvYp0/5/f18dQhb0SfHB9dsRtbW7TWFFp5D47MtW234jhl1CXtxMW7tWqhv6GtBkvW5q9cPw8yynwbW3KrVCK63lH2cW8t2SJ38tzLxGW3L39vl67hSCPW23Nt965Ckb_cVgMLX-4-6GCPN3GS8cPgv47SW4vTR6Y2w5z_wW5xKQBj81gxTmN7WmldRRbrg5W6gyJ2R7d-tJnVQJ99n8tsYhGW5v7WNq5w5R8TN69RSW-Nfj-qN1nj43nN01f-W1pNBPM1QMkzxW64QZb68rvwMTW7nSL7t5tg24_W7WB5S27D9S6bW3CJ8ZJ2_1rp5W3ZQ23F8vr5SsN62p2HSJHpVrW3L5ssz40T_8DVWyfKt3PshMCW8Kpm6k3z5rBmW3WhNr_8kFH1bW5nMzqP5qg8fGW8HRVty8rCQwQW3v4qc93thLj-W8xwvzC5lK22KW8sX7jK8FR8sRW8JpQ8P5rSH1nW39qnP03sdjnRW34XK-y41Q2KSN5RtJJvYrSGNW5zNfkW2m6QSDV8rdBR1zW062VzD-dg1tlRmrW5mkxnl5mkwHjW615rl48V3cXXW2N1m3v3NnT8BVj8tbN4c-1WMW7_3VhS98vN7NW5F2yS-1-hbrRW8fB01B9ggxqNW3pZD8X7K_dybW3wPByY3wqsmSf4K8Xwy11) Nationwide access to the first internet panel of likely voters - QuestionPro Audience We are proud to introduce you to our Registered Voters Panel. With more than 2 million registered voters in the US, we harness the power of Web, Social Media and Mobile Technology, to address key industry challenges - speed, feasibility, accuracy and cost effective research. Extensive voting history record is attached to each panelist, giving our clients and breadth of information for all their research needs. [Download our panel book here!](W22VS4x2Zc79RW8Skk-D22PkVP0/*W20b37Y2xzWQwV6h0n331xkPj0/5/f18dQhb0SfHB9dsRtbW7TWFFp5D47MtW234jhl1CXtxMW7tWqhv6GtBkvW5q9cPw8yynwbW3KrVCK63lH2cW8t2SJ38tzLxGW3L39vl67hSCPW23Nt965Ckb_cVgMLX-4-6GCPN3GS8cPgv47SW4vTR6Y2w5z_wW5xKQBj81gxTmN7WmldRRbrg5W6gyJ2R7d-tJnVQJ99n8tsYhGW5v7WNq5w5R8TN69RSW-Nfj-qN1nj43nN01f-W1pNBPM1QMkzxW64QZb68rvwMTW7nSL7t5tg24_W7WB5S27D9S6bW3CJ8ZJ2_1rp5W3ZQ23F8vr5SsN62p2HSJHpVrW3L5ssz40T_8DVWyfKt3PshMCW8Kpm6k3z5rBmW3WhNr_8kFH1bW5nMzqP5qg8fGW8HRVty8rCQwQW3v4qc93thLj-W8xwvzC5lK22KW8sX7jK8FR8sRW8JpQ8P5rSH1nW39qnP03sdjnRW34XK-y41Q2KSN5RtJJvYrSGNW5zNfkW2m6QSDV8rdBR1zW062VzD-dg1tlRmrW5mkxnl5mkwHjW615rl48V3cXXW2N1m3v3NnT8BVj8tbN4c-1WMW7_3VhS98vN7NW5F2yS-1-hbrRW8fB01B9ggxqNW3pZD8X7K_dybW3wRfss3wqspXf6bQWPh11) [non-profit.png](W22VS4x2Zc79RW8Skk-D22PkVP0/*W6NMgZY4RPgvqW2YVxmj7tBQvW0/5/f18dQhb0Sq5F8YHtdnW7TWFFp5D47MtW234jhl1CXtxMW7tWqhv27D1MTW2K4R9r8ZkD0BW7sqWnG32SkmnW8XkXB-8Vnr0LW4dQ74r55Fn3CW55nSFJ8HbRxPN8k1dMQpSBF3W8Wj6RY7rCZhRW2MyX6Q7MPS0DW96zRjp6Gj8TSW6bVy-525cnVbW7NrMZs3ndqfPW5-Z99R3s1XjFW50GM5r4YKX4LVKfVxx57-WqMW3H_Pty2DzCtRW1yBHgm5Sc2YxW1LwgJl3ZLV_KW76nYr62l9ZwgN4csHnjkycGnW2Z5Yrl11vhHVW5LvVmt5_z7fpW3-YVjR1NkcZ_W94snJD8PjgdFW2Wf6qT5y4nXxW2ktjXp3CS4xrW3ZBlyp66lh91W6J4YlB8VCgT7W5_9vg64lY_2wW9cnkxH7pz0v0N77K9206Q96NN1rglX0k9s5vW3ygvH88c3fNXW5lq_061D9fCTW7t5DQT2HmhssN6zydTdhLsQbW15cf7d8TbH5TW6qc4HT6RsTZ5W6XJRMt2RxjQ_W4CyX4Y2sJ4-4W33r8Zc9lxgGzN1WPqF4pV_YCf78hzF511) NEW! Create controlled and targeted surveys in Workforce with Default Sruveys! It often happens that you need to send a survey out to a specific group or custom fields in your workforce but aren't able to segment surveys. With this new update rolled out by QuestionPro Workforce, you can create a default survey that will be visible to a specific group of employees or custom fields. This feature allows you to conveniently customize surveys, maintain privacy and at the same time, gives you personalized insights about your workforce. 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