News: Pure Chat and ArtiBot acquired by Ruby

Creating a 24/7/365 customer engagement solution for small businesses.  ‌ ‌ ‌ [Alternate text](  Dear Pure Chat and ArtiBot community,  I am pleased to announce that [Pure Chat has been acquired by Ruby](, the premier provider of live virtual receptionist and chat services based in Portland, Oregon and  trusted by more than 10,000 small business owners.  For the past eight years, the Pure Chat and ArtiBot teams have been building our live self-chat software and AI-powered chat technology to better serve your chat needs. And now, the Pure Chat acquisition enables [Ruby]( to service all the channels consumers are using to connect with small businesses—phone and chat—while further strengthening Ruby’s position as a 24/7/365 customer engagement solution for small businesses. Our collective goal is to enable connections at all parts of the customer journey—from lead capture and transactions to building trust and providing ongoing support.  And, There’s More...New Features! In addition to the acquisition news, I am thrilled to announce the launch of a number of [new features and enhancements](, including: - Webpage-specific chat messaging - Canned response experience upgrade - Customer information pane and chat tagging improvements Ongoing Service and Support The same excellent service and support you’ve come to expect from Pure Chat will still be there for you moving forward, answering your questions from sunny Scottsdale, so don’t hesitate to reach out should you need anything at support@purechat.com.   Our team is thrilled to be part of the Ruby family and we can’t thank you enough for continuing this journey with us.  All my best,    Hamid Shojaee CEO, Pure Chat and ArtiBot    13835 N Northsight Blvd Suite 205 Scottsdale AZ, 85260  You are receiving this email because you have signed up for a Pure Chat or ArtiBot account in the past. If you wish, you can [unsubscribe]( to stop getting our newsletter.