Top News: 7 Steps to Dealing with Angry Customers | How much is fraud costing you? | 6 New Tools for your Holiday Wish List

[Jobsite](   [This Week On The Jobsite]( [What People Are Talking About on the Jobsite]( Southern California fires take a toll and construction spending is up. [Here’s the latest news on the Weekly Grind...]( --------------------------------------------------------------- [2018 Construction Industry Forecasts: Still Growing, But Not So Fast]( Do you have the numbers you need to know in 2018? [Check out this guide to find out what’s in store for the new year…]( --------------------------------------------------------------- [[SLIDESHOW] 7 Steps to Having Positive Outcomes with Angry Customers]( In the construction industry, there are many opportunities for angry customers. The best way to deal with them is not to have situations that cause them in the first place. When that doesn't work, [here are 7 steps to smooth things out.]( --------------------------------------------------------------- [Two Female Bricklayers Build Solid Careers]( “I never thought that I would make the money that I make at all. I never did.” These two women have found their dream careers. [For both of them, it started with a flier.]( --------------------------------------------------------------- [Fraud in the Construction Industry]( Falsifying payment applications, covering up the purchase of personal items, diverting money to a phantom company, taking material from the work site for personal use, or using lower-grade material are just some issues plaguing the construction industry when it comes to fraud. [So how much is fraud truly costing Australian construction businesses?]( [---------------------------------------------------------------]( This is what billions of wasted dollars looks like...]( From South China to the Meadowlands in New Jersey, these project nightmares will have you shaking your head in bewilderment. [Check out 8 of the most notable forgotten, postponed, or unfinished projects around the world.]( --------------------------------------------------------------- [6 New Tools for your Holiday Wish List]( There have been some big advances in tools in recent years, making jobs safer and easier on the body. [Here are just some of the newest tools to hit the market.]( --------------------------------------------------------------- [Women in BIM]( An architect by background, Rebecca de Cicco developed a passion for technology–and for building information modelling (BIM)–while working in London. In the process, she became aware of the under-representation of women in the construction technology sector, and in 2012 founded the Women in BIM (WiB) group. [Meet the woman who is making a difference in construction tech...]( --------------------------------------------------------------- [Did you catch last week's #JobsiteFF?]( Because humor is important for your everyday health! [Get your laugh on here...]( --------------------------------------------------------------- How much are you losing to rework? [Sources say]( can be anywhere from nine to thirty percet of your profits [top-six-rework-offenders]( [LinkedIn]( [Facebook]( [Twitter]( [Google+]( [Instagram]( [YouTube]( [SUBSCRIBE TO THE JOBSITE]( Manage your Jobsite preferences  |  Unsubscribe Procore, 6309 Carpinteria Avenue, Carpinteria, CA 93013 [Unsubscribe](