Fulfillment Operations Impacting CX

Is your fulfillment meeting expectations? Can't read this email? [View it in your browser.]( [Practical Ecommerce (logo)]( Oct. 12, 2023 | We thank Saddle Creek Logistics for advertising with us.   [Saddle Creek Logistics logo]( [Fulfillment Operations CX]( [What are the top 5 factors for a premium customer experience?]( To stand out and thrive in today’s marketplace, merchants must provide an exceptional customer experience. What exactly does that entail? According to Saddle Creek Logistics' survey of top execs at retailers, manufacturers, and ecommerce companies, the following criteria are essential: - Product availability (51%) - Responsive service (47%) - Communicating with customers (39%) - Shipping costs (35%) - Providing items suited to customer preferences (33%) What is the role of fulfillment operations? Do your operations meet the latest trends? [READ THE REPORT](   [Facebook]( [Twitter]( [LinkedIn]( You are receiving this email at {EMAIL} because you opted on our website to receive the Practical Ecommerce newsletter. You can [unsubscribe]( [change frequency]( or [update your email address]( at anytime. Was this email forwarded to you? [Subscribe here](. To ensure this newsletter reaches your inbox, please add newsletter@practicalecommerce.com to your contacts. If you use Gmail, just drag this email to your "Primary" tab. -- Practical Ecommerce 125 S. Park Street, Suite 430 Traverse City, MI 49684 Copyright (C) 2023 Practical Ecommerce.