Uncomfortable convos can make your team stronger 💪

Michelle Kim helps leaders strengthen their teams by talking about diversity and inclusion head-on. Here’s her advice for you. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ Michelle Kim: How uncomfortable conversations lead to stronger teams Michelle Kim is a master of “telling it like it is” — so it makes sense that she built her business around helping others do the same. It started when Michelle was working as a consultant for C-suite and VP-level executives: She started to notice how few leaders had the tools or knowledge they needed to build a team that prioritizes empathy, cultural awareness and inclusion. Michelle had years of experience working with activist groups like the LGBTQ Speakers Bureau and San Francisco Human Rights Commission, so she decided to take action. That’s when she launched her business, Awaken. Now Michelle hosts workshops and works closely with business leaders to promote more diversity and inclusion in the workplace. Her knack for honest, compassionate conversations has helped companies like Google, Vimeo, SquareSpace and AMC Networks make their teams more inclusive and, in turn, more effective. Check out our interview with Michelle to find out why it’s so important to have uncomfortable conversations in the workplace, how to appropriately approach them, and what steps you can take to prioritize diversity and inclusion in your own business. [Watch now]( Humanizing automation 🤖 There’s no question that digital interactions play a major role in our lives, from catching up with friends to booking a haircut. But are those interactions really meaningful? In business, they can be. And, while it seems counterintuitive, business process automation (BPA) can actually maintain your human touch while giving your team a break from tedious busywork. Are you thinking about taking the plunge into BPA? Check out this article to see our answers to some common automation questions we get from entrepreneurs like you. [Learn more]( ★★★★★ “[Ontraport is an] excellent product with unlimited options. Fantastic customer support, they never say no and they help you solve your problems. Fantastic company, great pricing, and an amazing CRM. Their marketing funnels with assisted builds would cost thousands if you were to hire a marketer. I highly recommend them!” - T. Lowe, [Trustpilot review]( This week in the community… Back to business: After two years, the Ontraport team is finally coming back to the office! Share in the excitement with this behind-the-scenes video from our CEO and Founder Landon Ray. If you and your team are getting back to in-person work too, we’d love to hear about it in the comments! [Read more]( Want to see more threads like this? If you haven’t already, [join our Facebook User Community]( today! Cool stuff on the web 📚 - Be original: There’s a lot of content out there. But if you find a [unique angle](, you can still stand out from the crowd and get your leads’ attention. - To-do list tip: [Plan]( your most important projects in advance so you can spend more time on critical thinking and less time bouncing between urgent tasks. - Post-pandemic pivot: Customer behavior looks a little different these days. Check out these [three strategies]( to keep providing a great experience, both virtually and in person. Let your expertise shine — we’ll handle the rest Ontraport works like a 24/7 employee in your business It’s common to get bogged down with everyday tasks like emailing clients back and forth, handling payments, executing marketing efforts and toggling between tech tools. These things take you away from the areas where you shine — and they hold you back from growth. Ontraport can take all that off your plate. It’s a complete business and marketing platform with: A CRM system for keeping track of all your clients An email platform for nurturing leads and customers on autopilot Business automation for hands-off handling of repeated processes Payment systems for easily managing transactions A sales pipeline that keeps your leads flowing And more! And since you subscribe to the Ontraport Weekly, you get special access to our exclusive extended 30-day trial. Your trial comes with two free strategy sessions with our team. You’ll get all set up so you can start without a hitch. [Start my 30-day free trial]( No commitment; cancel anytime What’s Ontraport again? Ontraport is a CRM and automation platform that empowers businesses to grow faster and deliver more value to their customers. Start a free trial [here](. If you wish to stop receiving our emails or change your subscription options, please [manage your subscription](). 2030 Alameda Padre Serra, Suite #200, Santa Barbara, CA 93103, US