82% of your customers want this 👉

Learn about today’s top self-service tool and the easiest way to offer it ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ [View in browser]( Customers want to help themselves 💪  Here’s how to give them the self-service they’re looking for. Today, great service includes self service. And according to HelpScout, there’s one self-service tool that 82% of your customers prefer over all others: a knowledge base. Your customers love getting immediate answers on any topic, right when they need it. It’s one of the best ways to give them a positive experience and limit the time you spend answering common questions. Although the vast majority of customers want the option to use a knowledge base, only 66% of businesses actually offer one — which gives you an opportunity. To give your customers the self-serve experience they’re looking for, add a knowledge base to your own site! Not only will you stand out from your competitors, but you’ll also: ⚡ Help your customers get faster results 💸 Spend fewer resources on frequently asked support questions 💪 Make it easy for buyers to move forward in their journey 💬 Build community by letting customers comment, interact and ask each other questions Sound like something your business could use? With the right tools, you can set up your knowledge base in minutes. Check out our prebuilt Knowledge Base app to see how it works and get started. [Learn more]( More free resources: 📚 [Why to offer a Knowledge Base?]( 🔎 [Explore other prebuilt apps like thisÂ]( ✨ Cool stuff on the web ✨ 🔥 SEO scoop: Great SEO results take time — but with these [5 hacks](, you can speed up the process. 👀 Where to share: Not sure which channels are right for your content? Check out these [22 suggestions]( from an industry expert. 📼 #Throwback: Explore this [infographic]( to see why nostalgia can have a powerful effect in social media marketing. Deliver online experiences your clients will LOVE With Ontraport’s Dynamic CMS, you have everything you need — interactive courses, self-serve client portals and so much more — to easily offer custom web experiences that make you stand out. Try Dynamic CMS free for 30 days, and let us know what you dream up! Dynamic CMS is available as an add-on to any Ontraport plan — click “Start trial” on your Account screen to try it out. [ Log in to get started]([Â]( What’s Ontraport again? Ontraport is a CRM and automation platform that empowers businesses to grow faster and deliver more value to their customers. Start a free trial [here](. If you wish to stop receiving our emails or change your subscription options, please [manage your subscription](). 2030 Alameda Padre Serra, Suite #200, Santa Barbara, CA 93103, US