Hiring Now! Customer Service Role in Warangal - Voice & Non-Voice Processes

Gen Hiring for Customer Service - Voice/Non-Voice Process Company: Genpact Location: Warangal Experience: 0 years About the Company: Genpact is a global professional services firm that drives digital transformation for clients across various industries. We are looking for enthusiastic individuals to join our customer service team and deliver exceptional experiences to our clients and customers. Job Responsibilities: - Handle customer inquiries and provide prompt and accurate responses - Assist customers through voice or non-voice channels (email, chat, social media) - Resolve customer issues and ensure high levels of customer satisfaction - Document customer interactions and update relevant systems - Adhere to company policies and procedures Requirements: - No prior experience required; freshers are welcome to apply - Good communication skills in English (both verbal and written) - Customer-centric mindset and ability to empathize with customers - Basic computer knowledge and typing skills - Willingness to work in rotational shifts, including night shifts How to Apply: If you are interested in this position, please apply through the following link: [Apply Now]( We look forward to receiving your application. Only shortlisted candidates will be contacted. If you'd like to stop receiving our emails [Click Here]( [open track]