Ignite the Consumer Power

[Register Now:](#) Businesses across all industries largely succeed or fail because of one key criteria: their ability to create contented customers. Firms that struggle to keep customers happy risk losing market share to competitors that out-innovate them in delivering top-notch customer experiences (CX). Companies failing to keep-up with the changing needs of their service users also risk losing competitive ground. CX Agility is defined as companies monitoring changes in customer demand and business conditions to predict how they may impact their activities, proactively adjusting their activities to keep-up with and lead those changes and facilitate business growth. Keeping-up with customer needs and wants while delivering effortless experiences across all business departments and through all interaction channels is now a necessity. Aberdeen’s recent CX Executive’s Agenda Survey observed responses from hundreds of businesses regarding key trends and best practices influencing their CX activities. The findings revealed that business leaders struggle with several challenges impacting their ability to create happy and loyal customers. The survey also revealed that just 25% of businesses have modernized their traditional CX program by transforming into agile CX organizations. Put your business on a clear path to agile CX with SAP by registering for Ignite the Consumer Power Event. Date 19 July 2022 Time 9-12pm SAST Location Johannesburg 1 Woodmead drive SAP office park (limited seats available) OR Date 21 July 2022 Time 9-12pm SAST Location Cape Town Century City Conference center We look forward to seeing you. Kind regards, SAP CX Team [Copyright/Trademark]( | [Privacy]( | [Impressum]( Systems Applications Products (Africa Region) Proprietary Limited, 1 Woodmead Drive, Woodmead, Johannesburg 2148, South Africa. This e-mail may contain trade secrets or privileged, undisclosed, or otherwise confidential information. If you have received this e-mail in error, you are hereby notified that any review, copying, or distribution of it is strictly prohibited. Please inform us immediately and destroy the original transmittal. Thank you for your cooperation. [Unsubscribe]( • [Update Profile]( • [View PDF]( • [Pause Subscription]( • [View Online]( This email was sent to {EMAIL} on 23-06-2022 is intended for opt-in communication only. If you feel this email is unsolicited please [report it]( to us Email Powered By Everlytic