there, is your company doing enough to drive loyalty in the new year?

[PWC_2301_WC230112_email_header]() there, First off, Happy New Year! 2023… crazy how quickly the time flies! With the new year we welcome a new era of loyalty experiences, and consumer loyalty is up for grabs… With options galore at the fingertips of every consumer, a single bad experience is enough to drive them elsewhere. Gone are the days when loyalty programs were just about points and benefits. Now it’s more important than ever to drive customer demand and loyalty, but how do we do this successfully? Personalization, personalization, personalization. I cannot say this enough! Consumers today seek personalized services tailored specifically to their needs and preferences. Like never before, they’re loyal to brands that provide a sense of community and affirm their core values. The pressure is on to foster customer loyalty! Join us for our upcoming webinar, where we discuss which generations need extra attention when it comes to brand loyalty, how to develop a balanced approach to physical and digital customer engagement and methods to activate a data-driven personalization strategy. You can save your seat [here](); it’s free! We look forward to seeing you there! P.S. If you can't make the webinar on Jan. 12th, [register]() anyway and we'll send you the video recording later in the day! [RSVP NOW]() P.S. If you can't make the webinar on Jan. 12th, register anyway and we'll send you the video recording later in the day! More MarTech webinars: [salesforce_360x200_jan.jpg]() Hear how to optimize email journeys and create a readily accessible view of real-time campaign results. [RSVP NOW]() [netbase]() Learn how online data is used to understand human behaviors, social media interest and industry trends. [RSVP NOW]() This email was sent to {EMAIL}. [Unsubscribe]() This email was sent by: MarTech, a Third Door Media, Inc. publication with headquarters at 88 Schoolhouse Road, PO Box 3103, Edgartown, MA 02539 [Manage my preferences.]() [Contact Us]()