Itâs the question weâre hearing everywhere. Just the other day, one of my daughters, whoâs in her first job out of college, asked me, âWhenâs the economy going to get better?â And there it wasâthe dreaded âRâ word again. I responded to her questionâby asking another question: âDo you remember that trip?â She looked at me, puzzled. âWhich one?â âYou know the one.â âOhâthat one,â she replied, smiling. It was several years ago. Hoping to recreate the camping trips of my youth, I rented an RV for a tour of the western United Statesâtwo parents and five kids. Ten minutes out of the driveway, the kids started asking, âWhen will we get there?â That excitement lasted about as far as the breathtaking Lake Powell, on the border of Utah and Arizona. Then disaster struck. First, we had an infestation of bugs in our RVâfollowed by a âbugâ of another variety that swept through the family. There wasnât enough Imodium and Pepto-Bismol to keep us afloat. To make matters worse, the septic tank filled, and it was about [section1img] Itâs the question weâre hearing everywhere.
Just the other day, one of my daughters, whoâs in her first job out of college, asked me, âWhenâs the economy going to get better?â And there it wasâthe dreaded âRâ word again. I responded to her questionâby asking another question: âDo you remember that trip?â She looked at me, puzzled. âWhich one?â âYou know the one.â âOhâthat one,â she replied, smiling. It was several years ago. Hoping to recreate the camping trips of my youth, I rented an RV for a tour of the western United Statesâtwo parents and five kids. Ten minutes out of the driveway, the kids started asking, âWhen will we get there?â That excitement lasted about as far as the breathtaking Lake Powell, on the border of Utah and Arizona. Then disaster struck. First, we had an infestation of bugs in our RVâfollowed by a âbugâ of another variety that swept through the family. There wasnât enough Imodium and Pepto-Bismol to keep us afloat. To make matters worse, the septic tank filled, and it was about 112 degrees. We had enough and headed home via Las Vegasârumbling up to the front door of a hotel for a decent nightâs sleep. The next morning, as we were about to depart, we discovered the RV had two flat tiresâand it took all day to fix them. Finally, feeling as if we had stumbled into a remake of National Lampoonâs Vacation, we departed. We couldnât wait to get back home. As disastrous as that trip was at the time, we all look back on it with surprising fondness. And thatâs a reminder for all of us. We have a choice. Instead of looking at whatâs wrong in whatâs right, we can look for whatâs right in whatâs wrong. Ironically, this brings us back to the question about the economy. Up cycle or down cycle, headwind or tailwind, soft landing or turbulenceâ¦Whatever aviation jargon you want to useâitâs all about the journey. I was reminded of this in a conversation this week with Angel Martinez, a member of our firmâs board of directors who has a passion for art. As he explained, âAll great art, all great artists see the lightânot just the color. The light is the process. Without light there is no colorâand without process there is no outcome.â In other words, what matters most is appreciating the processâand not just the outcome. After all, the process is the only thing we can controlâto give ourselves a better outcome, whatever the circumstances. Itâs a context that can be liberating! And thatâs the role of the leader. To not only see the light, but also beam the light for others. Because hereâs what we know to be trueâthe economy does go in cycles. Itâs the immutable outcome. Beyond that, itâs all our attitude and approach. So, come what may, we will find our wayâjust as weâve done before. Hereâs how: Stop looking at the clock. Forget about how long it will be until we reach a certain outcome. Itâs time to find joy in the process. How? By setting small, incremental goalsâweekly, even daily. Then, we can celebrate each step along the way. Get comfortableâ¦with being uncomfortable. Yes, we might want things to be differentâbut ambiguity still abounds. In coaching senior executives, our advice in handling ambiguity is always to contextualizeâlike hitting âGoogle Earthâ to zoom as far back as possible. By taking ourselves out of the frame, we focus on the broadest view. Thatâs when we see that weâre not the only ones on the journey. If others can do this, so can we. Perfection is the enemy of progress. Itâs tempting to pursue perfection as if it were a virtue. After all, who doesnât want things to be 100%? But perfection and ambiguity donât go together like peanut butter and jelly. Thereâs no time to wait for all the information, or even most of it, to make a decision or take action. Itâs far better to have a strategy that is 75% perfect but 100% executable, than a strategy that is 100% perfect but only 75% executable. The secret is in practicing being imperfect. No matter the outcome, what matters most is the journeyâthe process. Whatever, wherever, and wheneverâthat remains ambiguous. But in truth, ambiguity is simply reality revealed. Indeed, we will get there. [Image]() Weâre pleased to launch a new book from Korn Ferry, [Take Control]() â and itâs all about getting ahead and advancing careers. This latest book follows [The Five Graces of Life and Leadership](), offering imagery, emotions, and insights that capture the human side of leadership. Both books are now available. Regards, [Left Image] Gary Burnison
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