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WEEKLY NEWS
8.2.24 WEEKLY NEWS 8.2.24 Â Â FEATURED [23+ Roles You Might Need on Your Content Marketing Team]( By Ann Gynn
Great news! The 2025 budget is bigger, and you can add a new role on your content and marketing team. Do you go for a position related to analysis, operations, creation, or something else? Here are two dozen options to contemplate. [Read more]( Â READ OR LISTEN TO MORE OF THE WEEK'S BEST STORIES: [How This B2B Company Stole B2Câs Sizzle To Heat Up Its Content]( by Dennis Shiao
How does your B2B brand create content that stands out from its competitors? Abandon boring and expected and adopt an engaging B2C approach. [Small Player Wins Big in Brand Games]( by Content Marketing Institute Team
A small sports apparel brand made a fresh marketing play that gained global attention and a spot at the Olympics alongside the biggest brands in the world. Take note (and inspiration) to help your marketing game. [How To Balance Marketing Specialists and Generalists]( by Robert Rose
Do you need more marketers or more analysts, strategists, and other specialists? Most teams would vote for both. Try this approach to balance your need for deep expertise and the agility and stability content generalists provide. [ICYMI: Maximize Content Efficiency With These 7 Agile Practices]( by Alex Novkov
Do your content and marketing teams feel overwhelmed? Do you think theyâre inefficient? Explore these seven Agile practices to streamline workflows, boost efficiency, and still create high-quality content that engages your audience. Â A NOTE FROM ROBERT ROSE Balancing generalists and specialists Do you remember when your whole family went to the same doctor? Believe it or not, that wasnât uncommon not so long ago. That one doctor was the go-to resource anytime you or a family member got sick, hurt themselves, or needed medical advice. Youâd have a checkup once a year. And youâd only see a specialist if you needed a specific test or treatment. Sounds quaint, doesnât it? A friend recently told me heâd been having chronic headaches. I said the (most unhelpful) thing everyone says: âIt sounds like you should see your doctor.â My friend paused and then asked, âWhich one?â Should he call the cardiologist who treated him for high blood pressure? The ENT who fixed his ear infection? The ophthalmologist who checks his eyes? The endocrinologist heâd seen for something else? Or his primary care physician, who heâd wait months to see because the practice has so many patients? [The number of physicians focusing on a specialty]( has steadily increased for the last 60 years. From 1961 to 1970, 10% of internal medicine physicians went into a subspecialty. From 2011-2015, that figure was 88%. In fact, only [about 25%]( of U.S. doctors handle adult primary care. But what does any of this have to do with marketing? Marketing suffers from the super-specialization trend, too. One of the biggest marketing challenges today is balancing the number and type of team resources needed. Modern marketing plans have always changed frequently. But shifting plans once meant simply shifting marketing generalistsâ attention to different tasks. The resources remained the same â the team members just performed different activities. In 2024, though, a marketing operation requires hundreds of niche skills. Some specialties emerged around technologies or platforms (think CRM, e-commerce, marketing automation, content management, customer data platforms, digital asset management, and analytics). Some revolve around creative specialties (design, editorial writing, copywriting, social media content, email writing, multimedia creators/editors, and event management). And then there are platform specialists (SEO, content strategy, influencer wranglers, ad network managers, etc.). And now, of course, artificial intelligence specialists are in the mix. Hereâs a sneak peek at the upcoming 2025 Content Marketing Career and Salary Outlook for 2025 (publishing in September): About three-quarters of marketers (76%) say they need to master specialized or niche skills to remain relevant in the face of modern technologies such as AI. Modern marketing is becoming a super-specialized practice. Balancing the need for specific skill sets to execute your existing strategy against the need for agile teams of generalists who can handle inevitable strategy shifts might be the most significant marketing operations challenge companies face. So, what can we do about it? Does it make more sense to hire more deep specialists or more generalists? Specialists know a great deal about one thing but perhaps little about anything else. Theyâll help you differentiate on one particular thing. Generalists, on the other hand, know a little bit about many things but may lack deep knowledge about any of them. Their range gives you the agility to shift priorities quickly. This question reminds me of a story that might be an urban legend (but I like it anyway). As the story goes, someone asked the UPS CEO how the company encourages such differentiating customer service from their drivers. The CEO answered, âWe donât hire drivers and teach them great customer service. We hire great customer service reps and teach them to drive.â If that sounds like an argument for specialists â it isnât (because either skill could be considered a specialist role). Instead, it argues for a conscious decision by the company on where they want to focus employee development. Does that approach work in marketing? I think it does. In this weekâs [Rose-Colored Glasses]( I explain why (and how). [Let me know whether you agree](mailto:robert@contentadvisory.net?subject=specialist%20or%20generalist?&elqTrackId=2E4B365071DA7F239733531C1C23FB0E). Remember, itâs your story. Tell it well. Robert Rose
Chief Strategy Advisor
Content Marketing Institute Robert Rose
Chief Strategy Advisor
Content Marketing Institute Would any of your colleagues or friends benefit from Robert's weekly updates? Please invite them to [subscribe]( here. Â A WORD FROM OUR SPONSORS
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The Best Customer Triggers Youâve Never Heard Of You want people to engage with your marketing. But science says that your customers and prospects are often on autopilot. They don't "make" decisions, they default to automatic, reflexive, hardwired responses. In this clip from Content Marketing World 2023, speaker Nancy Harhut, CCO, HBT Marketing, explains what's behind these automatic triggers. Interested in hearing more? Nancy will be taking the stage again this year in San Diego! [Watch the video »](  Was this email forwarded to you? Please [subscribe here.]( To change your email preferences or unsubscribe, visit our [preference center.]( Copyright © 2024 Informa Connect, All rights reserved
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