Home Depot Has to Pay $72.5 Million for Employees to Stand Around and Other Things

After Thousands of Canceled Flights, United’s CEO Just Sent an Email to Employees. This 1 Sentence Is a Master Class in Leading People Presented by [Why You Need to Spend Time With Your Customers in Stores](/NjEwLUxFRS04NzIAAAGMpedIbjyqXk3t19S0TrCj9rjgoLWq1lEnY8tNUs31xIr1cXkXGH2MXTtuoqUzfljzuuq5PWA=) [Why You Need to Spend Time With Your Customers in Stores](/NjEwLUxFRS04NzIAAAGMpedIbjyqXk3t19S0TrCj9rjgoLWq1lEnY8tNUs31xIr1cXkXGH2MXTtuoqUzfljzuuq5PWA=) When Biolyte CEO Jesslyn Rollins realized the expensive marketing agency she hired didn't understand her brand, she went face-to-face with customers in stores and changed the entire campaign. 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