Not enough people know about your mistakes

INC. THIS MORNING Not enough people know about your mistakes Good morning, A decade ago, Matthew Prince co-founded Cloudflare with a not-so-humble goal: to help build a better internet. Now, it's one of the major players in content-delivery and site security. Cloudflare has 1,500 global employees and nearly 200 data centers, and protects more than 25 million websites--some 15 percent of the internet. The company's annual revenue is more than $350 million. Amid its ridiculously fast growth over the past 10 years, Cloudflare hasn't been immune to hacks itself: An early attack targeted at the company taught Prince that because his company's backbone was trust, he'd need to respond to a failure with transparency about what went wrong. "Unfortunately, in every company, you make mistakes. In most companies, you don't hear about them," Prince told Inc.’s What I Know podcast on Monday. "At Cloudflare, we incessantly blog about them until people say, 'OK. We got it. You made a mistake. Shut up now!'" Listen to this week’s podcast episode to [learn why Prince believes “radical transparency” is crucial to running a business that customers can trust]( how you can foster that ethos at your own company. SPONSORED CONTENT [Growing a Billion-Dollar Business in Michigan]( By drawing on the state’s unique advantages, [this business]( achieves exponential growth, even amid challenging times. JOIN US: From experiments in her kitchen to following her intuition, Kara Goldin’s journey to founding Hint in 2005 was--like that of most entrepreneurs--refreshingly unpredictable. During this conversation with Inc. assistant editor Brit Morse, Goldin will open up about what it really took to launch and scale Hint--and the vital lessons she learned along the way. - Tuesday, November 10, 2020, 3:00 pm Eastern Time - [Reserve your free spot](. HERE'S WHAT ELSE I'M READING TODAY: Here's why small businesses should ignore [California's newest data privacy law](. --Inc. Video presentations don’t have to be painfully awkward. These [three tips from a communication expert]( can help. --Inc. The U.S. government has reportedly become swamped with reports of [potential fraud]( in the Paycheck Protection Program. --The Wall Street Journal Transit startup [Virgin Hyperloop]( just successfully blasted its first-ever human passengers around a test track in Las Vegas. --CNET Skills, not college degrees, will drive the post-pandemic labor market. [Here’s why](. --Inc. Nothing binds a family like running a business together--at least, until the siblings start fighting. [These five examples]( can serve as cautionary tales. --Inc. --Cameron Albert-Deitch Reporter, Inc. How are we doing? Send me ideas and feedback for Inc. This Morning at [calbertdeitch@inc.com](mailto:calbertdeitch@inc.com?subject=) or on [Twitter](. [Click here]( to forward to a friend. This email was sent by: Mansueto Ventures 7 World Trade Center, 29th Floor New York, NY, 10007, [Unsubscribe]( • [Update Profile]( • [View in Browser]( • [Privacy Policy](