October 2023 Training Schedule: Customer Service Professional Training & Certification Program; General Management, Office & Administrative Duties Program; Professional Certificate Training in Human Resource Management Program

October 2023 Certificate Programs and Training Schedule: >> INSTITUTE OF CUSTOMER SERVICE NIGERIA (ICSN) PROFESSIONAL CERTIFICATION & MEMBERSHIP QUALIFICATION PROGRAMME; 7 – 8 OCTOBER, 2023 >> PROFESSIONAL CERTIFICATE TRAINING IN GENERAL MANAGEMENT, OFFICE & ADMINISTRATIVE DUTIES (PCGMOAD) – CHCPD TRAININGS INITIATIVE; 14 – 15 OCTOBER, 2023 >> PROFESSIONAL CERTIFICATE TRAINING IN HUMAN RESOURCES MANAGEMENT (PCHRM) – CHCPD TRAININGS INITIATIVE; 21 – 22 OCTOBER, 2023 1.) CUSTOMER SERVICE RELATIONSHIP & RETENTION MANAGEMENT: ICSN CUSTOMER SERVICE PROFESSIONAL CERTIFICATION AND MEMBERSHIP QUALIFICATION PROGRAMME 2023. 7 – 8 OCTOBER, 2023. Get Institute of Customer Service of Nigeria (ICSN) Certified Customer Service Professional (CCSP) qualification in 48 Hours and increase your chances of gaining, building and growing a career in customer care, relationship and management or related jobs with reputable companies in Nigeria and oversea countries. This highly respected and industry recognised certification by the ICSN, a body accredited by the Federal Ministry of Education partners with a United Kingdom (UK) based body Institute of Customer Service and Relationship UK to start offering this certification training in Nigeria at a subsidized rate. The training is a 2 days intensive fast-track course. The training covers an international customer service curriculum tenable worldwide with the benefit of career recognition globally. At the end you will be issued a Certified Customer Service Professional (CCSP) qualification certificate at various levels from the ICSN and also become a member of the institute. Certification & Membership Program Date: Sat. 7 - Sun. 8 October, 2023. Time: 9:00am – 4pm Prompt (Saturday); 9:00am – 3pm Prompt (Sunday). Venue: ICSN Lagos Office (Upstairs), No 12E Olufemi Olatunji Street, Osapa London, off Lekki Express Way, Lekki, Lagos. Application Deadline: Thursday 5 October, 2023 (subject to availability of spaces). Early Bird Discount Fees Application Deadline: Friday 29 September, 2023. How to Register and Get Certified: Fill the membership/certification application form and return the form with other support documents by email, physically or by proxy (a person appointed by you) at: Physical Registration: ICSN Lagos Office (Upstairs), No 12 E Olufemi Olatunji Street, Osapa London, off Lekki Express Way, Lekki, Lagos. Telephone Enquiries & Requests: 07089996801; 07044647545. Email: register@peicentre.com Copy (cc):, info@peicentre.com; lagos@customerservicenigeria.org; Category Fees: Pls. note that the fees below apply to 2023 certification diets. Early Bird Discount Fees Deadline: Friday 29 September, 2023. A.) Student Membership Category Qualification: Currently an undergraduate in a tertiary institution. Certification Fee: N50,000 B.) Graduate Membership Category Qualification: Fresh Graduates, NYSC, and Workers with 1 – 2 years work experience. Certification Fee: N85,000 Early bird discount fee: N80,000 C.) Associate Membership Category Qualification: Workers 3 - 5 years work experience. Certification Fee: N95,000 Early bird discount fee: N90,000 D.) Full Membership Category Qualification: 6 - 12 years work experience. Certification Fee: N105,000 Early bird discount fee: N100,000 E.) Senior Membership Category Qualification: 13+ years work experience. Certification Fee: N125,000 Early bird discount fee: N120,000 F.) Corporate Membership also available for corporate business/entities. Contact for more details. Must have two (2) ICSN certified staff at Associate Membership level or above at all times. Payment Details: Bank: GTbank. Account Name: Premium Education International Limited; Account Number: 0009277022 (Please ensure to reflect applicant name on payment medium. Please call to confirm fee received). Application support documents: Academic Credentials, Professional Certificates (optional), CV/Resume, Evidence of fee payment as per membership level, Passport Photograph, ID card. *Fees cover membership/certification application form and processing, certification training pack & study materials, past certification examination papers for revision and revision session, certification training course, lunch/snack refreshment and certification/membership examination, ICSN Membership certificate. Please note that registration on the certification course is subject to availability and spaces booked on a first come first serve basis. Register Now! Please call to confirm availability of space before making fee payment and registration completion. Tel: 07089996801; 07044647545. Website: www.peicentre.com/ICSN and www.customerservicenigeria.org Email: lagos@customerservicenigeria.org Tel: 07089996801; 07044647545 Past Certified Members are professionals from the following organizations: MTN, Globacom, Etisalat, Visafone, Airtel, United Bank for Africa (UBA), Skye bank, Access bank, Securities & Exchange Commission, British Council, First Bank, Flour Mills of Nigerian Plc., CBN, Jumia, Dangote Group, Sheraton Hotels & Towers, Daily Trust Newspaper Limited, Dangote Holdings, Lafarge Ready mix Limited, Prime Projects Limited, J. Akin-George & Co. Ltd, Locke Homes Limited, Osato Osawaye & Co., Fleximarina Limited, Broll Property Services Ltd, Quo Courier & Logistics, Eko Maintenance, Cool FM, FRCN, Keystone Bank, Afriland Properties Plc, Reddington, Stag Engineering, Stanbic Ibtc Bank, Skye Bank, Sigma Pensions Limited, Leadway Pensure PFA, Coolink (Aim Group), Ovation, Heirs Holdings, Sokoa Chair Centre Ltd, Hyra Motors Ltd, Starcom Media, Cappa & Dalberto Plc, Dansa Foods, Joppa Nig Ltd/Techno Oil Ltd, Alcatel, Konga, Wimbiz, Utilities Prepaid World Limited, Scratch N Pay Limited, Artee Limited…and lots more…. Change your future in just 48 hours. Become industry recognised Change your future in just 48 hours. Become a certified Customer Service Professional. Register Now. Mailing Address: No 12E Olufemi Olatunji Street, Osapa London, off Lekki Express Way, Lekki, Lagos. 2.) ENHANCE YOUR CAREER IN MANAGEMENT & ADMINISTRATION START AND GROW YOUR CAREER WITH A UNITED KINGDOM (UK) CERTIFICATE IN GENERAL MANAGEMENT, OFFICE & ADMINISTRATIVE DUTIES (PCGMOAD). VENUE: LAGOS, NIGERIA. DATE: SAT. 14 – SUN. 15 OCTOBER 2023 (2 DAYS) The Premium Educational International Centre in partnership with CARRINGTON HERITAGE CENTRE FOR PROFESSIONAL DEVELOPMENT TRAININGS INITIATIVES UK (CHCPD) ( www.chcpdtrainings.org ) is seeking for candidates to enroll in Professional Certificate in General Management, Office & Administrative Duties (PCGMOAD) programme. The training is based in Nigeria and after the programme, participants are awarded certificate of completion. ABOUT THE PROGRAMME: Being a manager is often not only a matter of knowing about a particular industry. Management also involves knowing how to set goals and motivate workers to ensure that the organisation is successful. Employees who are promoted to management positions from the general workforce may not have the necessary skills and knowledge to be a leader. A course in general management teaches management strategies for workers seeking management positions, the newly promoted or those on the management track. There are a number of benefits to taking this course in general management. Skills imparted by these courses include planning, setting goals, problem solving and managerial leadership, all of which are useful both at work and in daily life. This course can also be a good addition to an employee’s/attendee’s resume as it gives attendees in-depth knowledge of office administration and administrative duties. WHO TO ATTEND: This program has been carefully designed for all management and administrative executives including but not restricted to Administrative Executives, Administrative Managers, Line Managers, Team Leaders, Supervisors, Entrepreneurs, Operations Managers, General Managers, diverse Management staff and anyone dealing with the day to day running of a business/company’s office at all levels including other professionals who have an interest in developing a career in this area or enhancing their management and administrative competencies for greater career accomplishments. COURSE TITLE: PROFESSIONAL CERTIFICATE IN GENERAL MANAGEMENT, OFFICE AND ADMINISTRATIVE DUTIES (PCGMOAD). Date: Saturday 14 & Sunday 15 October, 2023 (2 Days). Time: Saturday: 9am - 4pm; Sunday: 9am – 4pm Course Fee: N95, 000. Discounts: Early bird registration attracts a N5, 000 discounts before Friday 29 September, 2023. Early bird Applicants pay N90, 000. Group registration of three (3) applicants and above attracts 5% discount. Bank Details: Premium Education International Limited; Guaranty Trust Bank (GTbank); 0009277022. Application deadline: Thursday 12 October, 2023 (subject to space availability, book now. Please call to confirm space availability before making payment of fees). Note: Fees include tuition, world class training materials, Lunch/Refreshment and Course certificate awarded by CHCPD Trainings Initiatives. Programme Venue: Premium Education International Centre (PEICentre, upstairs), 12E Olufemi Olatunji Street, Osapa London, off Lekki Express way, Lekki, Lagos. Tel: 07089996801; 07044647545. BUSINESS OUTCOME: - Committed Workforce - Administrative department or Unit fulfilling its role as a strategic business partner. - Achieving organisational goals through effective employee engagement. WHAT WILL I LEARN? - Understand the importance of competent administration within organisations. - Recognize the importance of good employee relations; good ethical practices and principles within a work place. - Understanding of contemporary business management activities and Administrative functions within and across business functions. - Know the practical skills so that participants’ employment potential is enhanced across different business sectors and in a range of administrative and management roles. - Essential Leadership skills for Administrators and Managers. TEACHING AND ASSESSMENT: The course is taught by highly experienced facilitators together with case studies to enhance learning. Discussions and case studies will allow attendee to get fully involved and understand the practical implications of the learnings. DOCUMENTARY REQUIREMENTS ARE: Filled application form, Copies of academic/professional credentials, Resume/CV, Passport photograph, Evidence of programme fee payment. APPLICATION PROCEDURE: Interested candidates should request for the Application Form via: Email Request: info@peicentre.com CC; register@peicentre.com Office Pick-up: Application Form can also be obtained physically from our office at: PEICentre, 12E Olufemi Olatunji Street, Osapa London, off Lekki Express way, Lekki, Lagos. Telephone Enquiries/Requests: 07089996801, 07044647545. TESTIMONIALS: - S. Abraham – Bouygues Construction Nig. Ltd – “really educative and informative, I enjoyed the programme and learned a lot. Thanks so much”. - I. Ogunseye – Shekinah Medical Centre - “the seminar modules have been outstanding and impactful. Presentation style and manner of delivery has been unique”. - P. N. Ugbohor – CIHP Office Nigeria – “Inspiring & Educative. I have learnt new things and gathered up new ideas”. - S. T. Ojuolape – WEMA Bank Plc – “a very educative programme which helps one to be a true professional” ENQUIRIES: Tel: 07089996801; 07044647545; Email: info@peicentre.com Address: 12E Olufemi Olatunji Street, Osapa London, Lekki. PAST PROFESSIONAL ATTENDEES FROM THE FOLLOWING ORGANIZATIONS: MTN, Globacom, Etisalat, visafone, Airtel, Diamond bank, United Bank for Africa (UBA), Skye bank, Access bank, First Bank, WEMA bank, Flour Mills of Nigerian Plc., IWWIN Environmental & Integrated Services, La Kreatif Concept, Dangote Group, Sheraton Hotels & Towers, Daily Trust Newspaper Limited, Dangote Holdings, Lafarge Ready mix Nigeria Limited, Prime Projects Limited, J. Akin-George & Co. Ltd, Locke Homes Limited, Fleximarina Investment Limited, Broll Property Services Ltd, Quo Courier & Logistics, Eko Maintenance, Cool FM, FRCN, Keystone Bank, Afriland Properties Plc, Reddington, Stag Engineering, Stanbic Ibtc Bank, Skye Bank, Sigma Pensions Limited, Leadway Pensure PFA, AIICO, Coolink (Aim Group), Heirs Holdings, Sokoa Chair Centre Ltd, Hyra Motors Ltd, Starcom Media, Cappa & Dalberto Plc, Dansa Foods, Joppa Nig Ltd/Techno Oil Ltd, Alcatel, Konga, Wimbiz, Scratch N Pay Limited, Bouygues Construction Nig. Ltd …and lots more…. You can change your future in just 48 hours. Register Now. 3.) HUMAN RESOURCES MANAGEMENT (PCHRM) – CHCPD TRAININGS INITIATIVE; 21 – 22 OCTOBER, 2023. START AND GROW YOUR CAREER IN HUMAN RESOURCE MANAGEMENT (HRM) WITH A UNITED KINGDOM (UK) PROFESSIONAL CERTIFICATE IN HUMAN RESOURCES MANAGEMENT (PCHRM) SATURDAY 21 – SUNDAY 22 OCTOBER, 2023. LAGOS, NIGERIA. The Premium Educational International Centre in partnership with CARRINGTON HERITAGE CENTRE FOR PROFESSIONAL DEVELOPMENT TRAININGS INITIATIVES UK (CHCPD UK) ( www.chcpdtrainings.org ) is seeking for candidates to enroll in Professional Certificate in Human Resource Management (PCHRM). This world class endorsed programme which covers all facets of HRM is based in Nigeria and after the course; participants are awarded certificates by the prestigious Carrington Heritage Centre for Professional Development Trainings Initiative (CHCPD) based in the United Kingdom. WHO TO ATTEND: This program has been carefully designed for executives who are in HRM positions such as HR Directors, HR Executives, HR Managers, HR Professionals, Admin Managers, Line Managers, Team Leaders, Supervisors, Entrepreneurs, Management staff, anyone dealing with personnel sourcing at any level and all other professionals who have an interest in the subject and intending to start off or build a career in Human Resource Management. PROGRAMME DETAILS: Professional Certificate in Human Resource Management (PCHRM) Date: Saturday 21 & Sunday 22 October, 2023. Time: 9am - 3pm (Saturday & Sunday) Course Fee: N95,000 Discounts: Early bird registration attracts a N5,000 discounts before Friday 29 September, 2023. Early bird Applicants pay N90,000. Group registration of three (3) applicants and above attracts 5% discount. Note: Fees include tuition, world class training materials, snacks, lunch and course certificate awarded by CHCPD. No cash payments of fees. Bank Details: Account Name: Premium Education International Limited Bank: GTBank Ac/No: 0009277022. Application deadline: Thursday 19 October 2023 (subject to availability. Please call to confirm space availability before making payment of fees). Programme Venue: Premium Education International Centre (PEICentre) Upstairs, No 12E Olufemi Olatunji Street, Osapa London, off Lekki Express Way, Lekki, Lagos. Please note that registration on the course is subject to availability and spaces are booked on a first come first serve basis. Register Now! Please call to confirm availability of space before making training fee payment and registration completion. Tel: 07044647545; 07089996801 BUSINESS CASE: The Human Resource function is the major driver of organizational performance. Every well meaning organization will make it their top priority, to engage this process of bridging their knowledge and skills gaps, so as to achieve a balance and adopt a unique competence that will enhance its people-related returns on investment. There is therefore a need for Human Resource Practitioners to gain more theoretical base and to acquire practical hands-on experience on how to design, utilize HR tools and systems to achieve a collaborative implementation of Human Resource strategies and objectives. Our PCHRM course will help to translate acquired skills and knowledge into responsive HR Management actions and to tackle HR issues themselves with confidence. The course is career focused and industry relevant, and provides specialists teaching to ensure you are able to lead, train, motivate staff as well as become a change manager with your organisation as well as design HRM strategies that work. In addition attendees will now undergo a module on post covid-19 pandemic considerations to enable the contemporary human resources professional face and strategically react to contemporary challenges within their organisations and current business world. BENEFITS OF THE PROGRAMMES: - Industry recognised United Kingdom (UK) certificates highly sort after by employers and academic institutions for further studies as evidence of theoretical knowledge and skills. - Greater Knowledge of HR Best Practices. - In-depth Understanding of the HR role. - Exhibition of new HR competences. - In-depth understanding of people management, Strategic Planning & Change Management. - Ability to perform effectively in roles across the private, public and not-for-profit sectors. - HR professional who is aware of the contemporary challenges caused by the pandemic, how it is affecting or has affected organisations, and how to strategically react to the challenges. BUSINESS OUTCOME: - Committed Workforce - HR department or Unit fulfilling its role as a strategic business partner. - Achieving organisational goals through effective employee engagement. WHAT WILL I LEARN? - Understand the importance of HRM within organisations; - Become aware of alternative approaches to the management of people within an organisation; - Appreciate the technical competencies (knowledge and techniques) in the control and management of human resources; - Recognize the importance of good employee relations; - Understand the job brief design: analysis / specification / description / recruitment / selection methods / Job evaluation / Compensation & Benefit / Performance appraisal / HR Planning / Training and Development. - Implementing the functions of a HR Officer as a strategic planner for your organisation. - Implementing the functions of a HR executive as a change agent within your organisation. - Discuss vital considerations for the covid-19 pandemic and the business environment. TEACHING AND ASSESSMENT: This programme is a taught course, and is taught by highly experienced facilitators together with case studies to enhance learning. Discussions, case studies and group work will allow delegates to get fully involved and understand the practical implications of the learnings. Informal assessment will take place through group discussion and class room activities as guided by your tutor. CERTIFICATE AWARDING BODY: Carrington Heritage Centre for Professional Development Trainings Initiative (CHCPD UK). REGISTRATION REQUIREMENTS: - Candidates with any tertiary academic or professional training qualifications/certificates are encouraged to enroll for this course. Documentary requirements include filled application form, Copies of academic/professional credentials, Resume/CV, Passport photograph, Evidence of programme fee payment. APPLICATION PROCEDURE: Interested candidates can obtain Application Forms via: Email request: register@peicentre.com ; Copy: info@peicentre.com Download @: [Click here to download Application Form]( ) From our office @: Premium Education International Centre (PEICentre) Upstairs, No 12E Olufemi Olatunji Street, Osapa London, off Lekki Express Way, Lekki, Lagos. Application Support Documents are: Filled application form, Copies of academic credentials, Professional certificates, Resume/CV, 1 Passport photograph, Evidence of course fee payment. Submission of Application: Scan to: register@peicentre.com; copy: info@peicentre.com or physical office submission. TESTIMONIALS: - S. Abraham – Bouygues Construction Nig. Ltd – “really educative and informative, I enjoyed the programme and learned a lot. Thanks so much”. - S. T. Ojuolape – WEMA Bank Plc – “a very educative programme which helps one to be a true professional”. - Ilori O. Phillips – “Absolutely satisfied. PEI Centre is the place to build a formidable career in Human Resources” - K. Olukayode – IHS Nigeria PLC – “clearly diagnostic on all HR facets. A HR master class”. ENQUIRIES: Tel: 07089996801; 07044647545 Email: register@peicentre.com ; copy: info@peicentre.com For more details visit: www.peicentre.com/professional-certificate-in-human-resource-management/ PAST PROFESSIONAL ATTENDEES FROM THE FOLLOWING ORGANIZATIONS: MTN, Globacom, Etisalat, Visafone, Airtel, Diamond bank, United Bank for Africa (UBA), Skye bank, Access bank, First Bank, WEMA bank, Flour Mills of Nigerian Plc., Dangote Group, Sheraton Hotels & Towers, Daily Trust Newspaper Limited, Dangote Holdings, Lafarge Ready mix Nig. Limited, Broll Property Services Ltd, Quo Courier & Logistics, Cool FM, FRCN, Keystone Bank, Afriland Properties Plc, Reddington, Stanbic Ibtc Bank, Skye Bank, Sigma Pensions Limited, Leadway Pensure PFA, AIICO, Coolink (Aim Group), Heirs Holdings, Sokoa Chair Centre Ltd, Cappa & Dalberto Plc, Dansa Foods, Alcatel, Konga, Wimbiz, Bouygues Construction Nig. Ltd, LAPO …and lots more…. You can change your future in just 48 hours. Register Now. [Premium Education]( You received this email because you subscribed to our career updates from Hotnigerianjobs.com Not interested anymore? [click here](EMAIL}/19092023/1/PE19092023/1/) to Unsubscribe.