July 2023 Certificate Programs and Training Schedule: INSTITUTE OF CUSTOMER SERVICE NIGERIA (ICSN) PROFESSIONAL CERTIFICATION & MEMBERSHIP QUALIFICATION PROGRAMME; 1 – 2 JULY, 2023.
PROFESSIONAL CERTIFICATE TRAINING IN GENERAL MANAGEMENT, OFFICE & ADMINISTRATIVE DUTIES (PCGMOAD) – CHCPD UK; 8 - 9 JULY, 2023. 1.) INSTITUTE OF CUSTOMER SERVICE NIGERIA (ICSN) PROFESSIONAL CERTIFICATION & MEMBERSHIP QUALIFICATION PROGRAMME; 1 – 2 JULY, 2023.
CUSTOMER SERVICE RELATIONSHIP & RETENTION MANAGEMENT: ICSN CUSTOMER SERVICE PROFESSIONAL CERTIFICATION AND MEMBERSHIP QUALIFICATION PROGRAMME 2023.
1 – 2 JULY, 2023. Get Institute of Customer Service of Nigeria (ICSN) Certified Customer Service Professional (CCSP) qualification in 48 Hours and increase your chances of gaining, building and growing a career in customer care, relationship and management or related jobs with reputable companies in Nigeria and oversea countries.
This highly respected and industry recognised certification by the ICSN, a body accredited by the Federal Ministry of Education partners with a United Kingdom (UK) based body Institute of Customer Service and Relationship UK to start offering this certification training in Nigeria at a subsidized rate. The training is a 2 days intensive fast-track course. The training covers an international customer service curriculum tenable worldwide with the benefit of career recognition globally. At the end you will be issued a Certified Customer Service Professional (CCSP) qualification certificate at various levels from the ICSN and also become a member of the institute. Certification & Membership Program Date: Sat. 1 - Sun. 2 July, 2023. Time: 9:00am – 4pm Prompt (Saturday); 9:00am – 3pm Prompt (Sunday).
Venue: ICSN Lagos Office (Upstairs), No 12E Olufemi Olatunji Street, Osapa London, off Lekki Express Way, Lekki, Lagos. Application Deadline: Thursday 29 June, 2023 (subject to availability of spaces). Early Bird Discount Fees Application Deadline: Friday 23 June, 2023. How to Register and Get Certified:
Fill the membership/certification application form and return the form with other support documents by email, physically or by proxy (a person appointed by you) at: Physical Registration: ICSN Lagos Office (Upstairs), No 12 E Olufemi Olatunji Street, Osapa London, off Lekki Express Way, Lekki, Lagos. Telephone Enquiries & Requests: 07089996801; 07044647545. Email: register@peicentre.com Copy (cc):, info@peicentre.com; lagos@customerservicenigeria.org; Category Fees: Pls. note that the fees below apply to 2022/2023 certification diets. Early Bird Discount Fees Deadline: Friday 23 June, 2023. A.) Student Membership Category Qualification: Currently an undergraduate in a tertiary institution. Certification Fee: N50,000 B.) Graduate Membership Category Qualification: Fresh Graduates, NYSC, and Workers with 1 – 2 years work experience. Certification Fee: N85,000 Early bird discount fee: N80,000 C.) Associate Membership Category Qualification: Workers 3 - 5 years work experience. Certification Fee: N95,000 Early bird discount fee: N90,000 D.) Full Membership Category
Qualification: 6 - 12 years work experience. Certification Fee: N105,000 Early bird discount fee: N100,000 E.) Senior Membership Category Qualification: 13+ years work experience. Certification Fee: N125,000 Early bird discount fee: N120,000 F.) Corporate Membership also available for corporate business/entities. Contact for more details.
Must have two (2) ICSN certified staff at Associate Membership level or above at all times. Payment Details:
Bank: GTbank.
Account Name: Premium Education International Limited;
Account Number: 0009277022
(Please ensure to reflect applicant name on payment medium. Please call to confirm fee received). Application support documents: Academic Credentials, Professional Certificates (optional), CV/Resume, Evidence of fee payment as per membership level, Passport Photograph, ID card. *Fees cover membership/certification application form and processing, certification training pack & study materials, past certification examination papers for revision and revision session, certification training course, lunch/snack refreshment and certification/membership examination, ICSN Membership certificate. Please note that registration on the certification course is subject to availability and spaces booked on a first come first serve basis. Register Now! Please call to confirm availability of space before making fee payment and registration completion.
Tel: 07089996801; 07044647545. Website: www.peicentre.com/ICSN and www.customerservicenigeria.org
Email: lagos@customerservicenigeria.org
Tel: 07089996801; 07044647545 Past Certified Members are professionals from the following organizations:
MTN, Globacom, Etisalat, Visafone, Airtel, United Bank for Africa (UBA), Skye bank, Access bank, Securities & Exchange Commission, British Council, First Bank, Flour Mills of Nigerian Plc., CBN, Jumia, Dangote Group, Sheraton Hotels & Towers, Daily Trust Newspaper Limited, Dangote Holdings, Lafarge Ready mix Limited, Prime Projects Limited, J. Akin-George & Co. Ltd, Locke Homes Limited, Osato Osawaye & Co., Fleximarina Limited, Broll Property Services Ltd, Quo Courier & Logistics, Eko Maintenance, Cool FM, FRCN, Keystone Bank, Afriland Properties Plc, Reddington, Stag Engineering, Stanbic Ibtc Bank, Skye Bank, Sigma Pensions Limited, Leadway Pensure PFA, Coolink (Aim Group), Ovation, Heirs Holdings, Sokoa Chair Centre Ltd, Hyra Motors Ltd, Starcom Media, Cappa & Dalberto Plc, Dansa Foods, Joppa Nig Ltd/Techno Oil Ltd, Alcatel, Konga, Wimbiz, Utilities Prepaid World Limited, Scratch N Pay Limited, Artee Limited…and lots more….
Change your future in just 48 hours. Become industry recognised Change your future in just 48 hours. Become a certified Customer Service Professional. Register Now. Mailing Address:
Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lagos. 2.) GENERAL MANAGEMENT, OFFICE ADMINISTRATIVE DUTIES (PCGMOAD) – CHCPD UK; 8 - 9 JULY, 2023. ENHANCE YOUR CAREER IN BUSINESS MGT. & OFFICE ADMINISTRATION START AND GROW YOUR CAREER
WITH A UNITED KINGDOM (UK) CERTIFICATE
IN
GENERAL MANAGEMENT, OFFICE & ADMINISTRATIVE DUTIES (PCGMOAD). SATURDAY 8 – SUNDAY 9 JULY 2023 (2 DAYS) VENUE: LAGOS, NIGERIA. The Premium Educational International Centre in partnership with CARRINGTON HERITAGE CENTRE FOR PROFESSIONAL DEVELOPMENT TRAININGS INITIATIVES UK (CHCPD) is seeking for candidates to enroll in Professional Certificate in General Management, Office & Administrative Duties (PCGMOAD) programme. The training is based in Nigeria and after the programme, participants are awarded certificate of completion. ABOUT THE PROGRAMME:
Being a manager is often not only a matter of knowing about a particular industry. Management also involves knowing how to set goals and motivate workers to ensure that the organisation is successful. Employees who are promoted to management positions from the general workforce may not have the necessary skills and knowledge to be a leader. A course in general management teaches management strategies for workers seeking management positions, the newly promoted or those on the management track. There are a number of benefits to taking this course in general management. Skills imparted by these courses include planning, setting goals, problem solving and managerial leadership, all of which are useful both at work and in daily life. This course can also be a good addition to an employee’s/attendee’s resume as it gives attendees in-depth knowledge of office administration and administrative duties. WHO TO ATTEND: This program has been carefully designed for all management and administrative executives including but not restricted to Administrative Executives, Administrative Managers, Line Managers, Team Leaders, Supervisors, Entrepreneurs, Operations Managers, General Managers, diverse Management staff and anyone dealing with the day to day running of a business/company’s office at all levels including other professionals who have an interest in developing a career in this area or enhancing their management and administrative competencies for greater career accomplishments. COURSE TITLE: PROFESSIONAL CERTIFICATE IN GENERAL MANAGEMENT, OFFICE AND ADMINISTRATIVE DUTIES (PCGMOAD). Date: Saturday 8 & Sunday 9 July, 2023. Time: Saturday: 9am - 3pm; Sunday: 9am – 3pm Course Fee: N95, 000. Discounts: Early bird registration attracts a N5,000 discounts before Friday 23 June, 2023. Early bird Applicants pay N90, 000. Group registration of three (3) applicants and above attracts 5% discount. Bank Details: Premium Education International Limited; Guaranty Trust Bank (GTbank); 0009277022. Application deadline: Thursday 6th July, 2023 (subject to space availability, book now. Please call to confirm space availability before making payment of fees). Note: Fees include tuition, world class training materials, Lunch/Refreshment and Course certificate awarded by CHCPD Trainings Initiatives. Programme Venue: Premium Education International Centre (PEICentre, upstairs), 12E Olufemi Olatunji Street, Osapa London, off Lekki Express way, Lekki, Lagos.
Tel: 07089996801; 07044647545. BUSINESS OUTCOME:
- Committed Workforce
- Administrative department or Unit fulfilling its role as a strategic business partner.
- Achieving organisational goals through effective employee engagement. WHAT WILL I LEARN?
- Understand the importance of competent administration within organisations.
- Recognize the importance of good employee relations; good ethical practices and principles within a work place.
- Understanding of contemporary business management activities and Administrative functions within and across business functions.
- Know the practical skills so that participants’ employment potential is enhanced across different business sectors and in a range of administrative and management roles.
- Essential Leadership skills for Administrators and Managers. TEACHING AND ASSESSMENT:
The course is taught by highly experienced facilitators together with case studies to enhance learning. Discussions and case studies will allow attendee to get fully involved and understand the practical implications of the learnings. DOCUMENTARY REQUIREMENTS ARE:
Filled application form, Copies of academic/professional credentials, Resume/CV, Passport photograph, Evidence of programme fee payment. APPLICATION PROCEDURE:
Interested candidates should request for the Application Form via:
Email Request: info@peicentre.com CC; register@peicentre.com Office Pick-up: Application Form can also be obtained physically from our office at: PEICentre, 12E Olufemi Olatunji Street, Osapa London, off Lekki Express way, Lekki, Lagos.
Telephone Enquiries/Requests: 07089996801, 07044647545. TESTIMONIALS:
- S. Abraham – Bouygues Construction Nig. Ltd – “really educative and informative, I enjoyed the programme and learned a lot. Thanks so much”.
- I. Ogunseye – Shekinah Medical Centre - “the seminar modules have been outstanding and impactful. Presentation style and manner of delivery has been unique”.
- P. N. Ugbohor – CIHP Office Nigeria – “Inspiring & Educative. I have learnt new things and gathered up new ideas”.
- S. T. Ojuolape – WEMA Bank Plc – “a very educative programme which helps one to be a true professional”
ENQUIRIES:
Tel: 07089996801; 07044647545; Email: info@peicentre.com
Address: 12E Olufemi Olatunji Street, Osapa London, Lekki. PAST PROFESSIONAL ATTENDEES FROM THE FOLLOWING ORGANIZATIONS:
MTN, Globacom, Etisalat, visafone, Airtel, Diamond bank, United Bank for Africa (UBA), Skye bank, Access bank, First Bank, WEMA bank, Flour Mills of Nigerian Plc., IWWIN Environmental & Integrated Services, La Kreatif Concept, Dangote Group, Sheraton Hotels & Towers, Daily Trust Newspaper Limited, Dangote Holdings, Lafarge Ready mix Nigeria Limited, Prime Projects Limited, J. Akin-George & Co. Ltd, Locke Homes Limited, Fleximarina Investment Limited, Broll Property Services Ltd, Quo Courier & Logistics, Eko Maintenance, Cool FM, FRCN, Keystone Bank, Afriland Properties Plc, Reddington, Stag Engineering, Stanbic Ibtc Bank, Skye Bank, Sigma Pensions Limited, Leadway Pensure PFA, AIICO, Coolink (Aim Group), Heirs Holdings, Sokoa Chair Centre Ltd, Hyra Motors Ltd, Starcom Media, Cappa & Dalberto Plc, Dansa Foods, Joppa Nig Ltd/Techno Oil Ltd, Alcatel, Konga, Wimbiz, Scratch N Pay Limited, Bouygues Construction Nig. Ltd …and lots more…. You can change your future in just 48 hours. Register Now. [Premium Education]( You received this email because you subscribed to our career updates from Hotnigerianjobs.com
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