Navigating COVID-19: Heap customers share their stories

Webinar: Learn how to use Product Analytics to bulletproof your onboarding. [[ebook] COVID Customer Stories - email.png] Your Headline Here [] Ebook: Covid-19 Customer Stories Learn how Heap customers are using analytics to adapt to a changing reality COVID-19 has impacted businesses across every industry. Many businesses have had to fundamentally change the way they operate. Some are facing unprecedented — and unexpected — demand. Others have had to close completely. We asked Heap customers to share in their own words how their companies have been impacted by the coronavirus and how they’re navigating through the current pandemic. We hope these stories help other businesses uncover ways to use data and analytics to pivot operations amid mounting uncertainty. In our COVID-19 Customer Stories eBook, you’ll learn how: - Purple is giving comfort to those in need during global pandemic - CareMessage helps underserved communities improve health outcomes - Junction Education decreased its customer service inquiries by 83% Plus, you’ll read out how companies such as Lasso, Map My Customers, Echosec, and Gem are using data analytics to understand behavioral patterns, discover new product insights, and give back to their customers and communities during these challenging times. [Read their stories]( We also think you might like these additional content pieces: [Ep3_Chris Chan_email_265x115.jpg]( In our Product on Product series, we interview product people to find out how they think and work. In episode 3, Christopher Chan at App Annie talks about his path to product and the importance of ownership in product management. [Watch Episode]( [Book of Questions_email.png]( As a Product Manager, your job isn’t just to build your product—it’s to provide value to your users and drive your company’s larger objectives. What’s the best way to do this? By asking questions! Get our Heap Book of Questions for questions, hypotheses, and experiments you can run in your product. [Download eBook]( Heap empowers companies to focus on what matters — discovering insights and taking action — not building pipelines or manual tagging. If you no longer wish to receive these emails you may [unsubscribe]( at any time. © 2020 Heap Inc. All rights reserved.