Think at a Glance: The leadership skills needed for moments like these

Leading and planning through chaos and complexity ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ You can also view this email as a [webpage](. [Think with Google Logo](=/l7ONh000hhH90P0If0X0M0G) Think at a Glance --------------------------------------------------------------- Leading and planning through chaos and complexity [Arrow-Up]INSIGHTS & TRENDS Find a balance between leading and learning In times of crisis, things can go from “business as usual” to “business unusual” in the blink of an eye. Leaders are required to operate in a constant state of triage to keep things going. On top of that, we need to catalog — in almost real time — the lessons, processes, and experiences that will help us handle the next crisis when it comes along. When you’re going through times of chaos and complexity, it’s important to find a balance between leading and learning. Chaos and complexity also call on different leadership strategies, according to David B. Peterson, director of executive coaching and development at The Google School for Leaders. While both are unpredictable, complexity is an extension of the world in which we already live. It calls on you to plan for what comes next and to react thoughtfully, now and for the long run. Chaos, on the other hand, requires swift, decisive action to keep everyone focused and on the same page, while reducing anxiety. Approach times of crisis as an opportunity to remember what matters most. Ask yourself: What is my company’s touchstone? How can I use that sense of purpose to lead my organization through periods that are chaotic and complex? And what can I learn from this experience as I guide my team to a new semblance of normal? [Read more](/l7ONh000hhH90P0If0X0M0G) Back to basics for media planning Media teams at Google are moving from crisis reaction mode into a more pragmatic response phase, writes Joshua Spanier, Google’s global marketing VP for media. Spanier is seeing a back-to-basics approach emerging. “The current reality has forced marketers to be far more driven by what people need rather than broadcasting to them in a predefined moment we choose,” he writes. “Throwing out the playbook has demanded that we be more fluid, dynamic, and grounded in data to tap into real-time consumer intent. And that’s a good thing for the long run.” [Read more](=/l7ONh000hhH90P0If0X0M0G) [Graph]DATA FEED Google searches for online courses grew by over 70% globally between the last week of March and the first week of April, while global YouTube watch time for lectures on spoken languages have grown more than 6X year over year. [Read more](/l7ONh000hhH90P0If0X0M0G) [Quotation]QUOTABLE “There are whole communities and parts of the workforce that are living a very different reality from those of us ‘working from home.’ Focusing on these groups and tuning in to how they feel and how they communicate is perhaps the most important thing we can do to understand what is going on.” —Kelsey Hodgkin, head of strategy, Deutsch LA [Read more](=/l7ONh000hhH90P0If0X0M0G) [Search]NEW RESOURCES - How Google is [stopping bad ads](. - Deep dive into how people’s experiences with [time and space](=/l7ONh000hhH90P0If0X0M0G), [work and leisure](/l7ONh000hhH90P0If0X0M0G), [self and others](=/l7ONh000hhH90P0If0X0M0G), and [consumption and expenditure](=/l7ONh000hhH90P0If0X0M0G) are evolving amidst the coronavirus pandemic. - [The CMO’s guide]( to what board members say about marketing — off the record. - Check [out these resources](=/l7ONh000hhH90P0If0X0M0G) to help your business manage through uncertainty. - All of our business content relating to this new normal [can be found in one place](. - Keep up with the latest news, updates, and useful information about the COVID-19 outbreak [here](/l7ONh000hhH90P0If0X0M0G). Received this email from a friend? [Sign up here.](=/l7ONh000hhH90P0If0X0M0G) More on [Think with Google](/l7ONh000hhH90P0If0X0M0G) › Follow us [LinkedIn]( [Twitter](/l7ONh000hhH90P0If0X0M0G) [Facebook](/l7ONh000hhH90P0If0X0M0G) This email was sent to [{EMAIL}]( because you signed up for the latest from Think with Google. If you don't want to receive this newsletter in the future, please [unsubscribe here]( (this is a one-click opt-out). © 2020 Google LLC. All Rights Reserved. Google and the Google logo are trademarks of Google LLC. www.google.com 1600 Amphitheatre Parkway, Mountain View, CA 94043.