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Webinar Invitation: Running a helpdesk? Never ask for a screenshot again.

From

freshdesk.com

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hello@freshdesk.com

Sent On

Tue, Oct 16, 2018 01:13 PM

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Join us, {NAME} Every organization strives to create the best support experience for their customers

Join us, {NAME} Every organization strives to create the best support experience for their customers but only a few succeed at it. While your support team may be toiling to resolve tickets, a little more context can help them understand customers’ issues as soon as they come in. Session Replays in a helpdesk can help agents identify where exactly the customer needs help. Never ask your customers to explain their issues or share screenshots. [Join us for this webinar]( and we’ll help you gain deeper insight into flaws that might be impacting your existing customer journey. What you’ll learn in this webinar: - Can your customer support get better? - Introduction to Session Replays - How does this integration with Freshmarketer work? - Session Replay - Demo - Why should every support team use Session Replay? Here are the details: Date: Wednesday, October 17, 2018 Time: 9.30 a.m. IST, 10 a.m. BST, 10.30 a.m PSTSpeakers: - Sheen Adrian, Customer Engagement Lead, Freshworks - Janaki Nori, Product Marketing Manager, Freshworks [Register here]( P.S. In case you can't make it to the webinar, register anyway and we’ll send you a recording. Cheers, Sheen Customer Engagement Lead, Freshworks [Unsubscribe](

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