Newsletter Subject

300 self-service articles in 60 days?

From

freshdesk.com

Email Address

hello@freshdesk.com

Sent On

Fri, Jul 13, 2018 09:37 PM

Email Preheader Text

Hi {NAME}, I?m Sheen Adrian and I?m the Customer Engagement lead at Freshdesk. As a lead, I know

Hi {NAME}, I’m Sheen Adrian and I’m the Customer Engagement lead at Freshdesk. As a lead, I know how challenging it is to build, maintain and update a self service portal. When we set out to revamp our self service portal, we had only 60 days to complete this challenging task.  In this webinar I’d like to share the learnings that our team learned along the way. I’ll walk you through how we re-structured and wrote more than 300 articles for our self service portal in just 60 days. So, Join our webinar on “Building an effective self service portal”. Here are the details:   Date: Tuesday, July 17, 2018 Time: 11.30 AM PST / 6.30 PM GMT Registration link: [( We'd love to have you and your team join us for the webinar. In case you can't make it to the webinar, register anyway and we’ll send you a recording. If you have any thoughts on what you'd like to learn from the webinar, hit reply to let me know. P.S. Want to know how to build a product around a thriving community? Register for [our next webinar](. ~ Sheen AdrianCustomer Engagement lead @ Freshdesk [Unsubscribe](

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