[NEW RESEARCH]: Growing Client Loyalty Remotely

Organization, creativity and practice are the best weapons against client churn. [View in browser]( Growing Client Loyalty Remotely How important is customer loyalty to your business? Are you worried the shift to online-only meetings will make it harder to manage and serve your customers' needs? These questions have been swirling around in my head for the last few months. To get the answers, we surveyed more than 1,100 employees in the United States. The results were enlightening. - Customer loyalty isn't as fragile or fleeting as you think. 65 percent of employees confirmed their clients have stayed loyal since shifting to online-only meetings. - Meeting overload is bad for employee mental health. 46 percent of employees are conducting virtual meetings outside of business hours to keep their clients happy. - Organization, creativity and practice make virtual meetings perfect. 34 percent of employees do their own preparation and practice ahead of meetings. Plus, 27 percent plan free time in meetings to allow for interactions, 21 percent visually reinforce key points and 18 percent share anecdotes and examples. [Download your free copy of the report]( to get more stats and insights on the challenges of growing client loyalty remotely. And if you'd like to learn how Doodle can help you strengthen your customer relationships and grow your business, [get in touch with our scheduling experts](. Thanks, Ragini Bhalla Content & Communications Manager Doodle Doodle AG, Werdstrasse 21, 8021 Zürich Copyright © 2019 Doodle AG, All rights reserved. [Unsubscribe]( | [Privacy policy](