Feb. 7 - McDonald’s leans on tech | How to work with AI vendors

Why CIOs must work with AI service providers; Amazon CEO seeks to ‘reinvent’ customer experience with generative AI [View online]( | [Signup]( | [Forward]( [CIO Dive]( Daily Dive Feb. 7, 2024 | Today’s news and insights for tech leaders [CIO Dive’s studioID]( BROUGHT TO YOU BY — CIO Dive’s studioID [How CIOs Can Adopt AI Successfully]( CIOs are under pressure to invest in AI to stay competitive, but only 30% feel prepared to make a decision. Learn how to implement AI with confidence in this [on-demand webinar.]( [McDonald’s invests aggressively in technology]( The fast food giant’s three-pronged plan aims to digitally transform customer experience, franchise operations and core systems, President and CEO Chris Kempczinski said Monday. --------------------------------------------------------------- Opinion [Why CIOs must work with AI service providers]( Executives should help their organizations become a data-centric business, working with vendors to set generative AI use cases and place AI trust and security frameworks. --------------------------------------------------------------- [Amazon CEO seeks to ‘reinvent’ customer experience with generative AI]( The cloud and e-commerce giant is building dozens of generative AI-powered apps to improve customer experience across its businesses. --------------------------------------------------------------- TRENDLINE [How CIOs are driving generative AI adoption]( From the IT service desk to the software development pipeline and even outside of IT, generative AI is positioned to impact the way work gets done. 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