Jan. 24 - Kraft Heinz tests generative AI tool | Software, IT services boost tech spend

Software, IT services to accelerate tech spend: Forrester; IT teams grapple with AI data complexity [View online]( | [Signup]( | [Forward]( [CIO Dive]( Daily Dive Jan. 24, 2024 | Today’s news and insights for tech leaders [CIO Dive’s studioID]( TRENDLINE [How CIOs Can Improve CX]( CX has become more ingrained in business initiatives and viewed less as an afterthought. With technology components under their watch, learn how CIOs can shape CX in [this Trendline.]( [Kraft Heinz dips into generative AI with employee tool for data analysis]( The company’s data scientists are in the early stages of testing, using Microsoft Azure OpenAI and internal data to develop the tool. --------------------------------------------------------------- [Software, IT services to accelerate tech spend: Forrester]( Enterprise and government investment in technology will grow 5.3% year over year, reaching $4.7 trillion this year, the firm projects. --------------------------------------------------------------- [IT teams grapple with AI data complexity]( Skills gaps, compliance issues and siloed data slow enterprise modernization as generative AI adoption puts infrastructure to the test. --------------------------------------------------------------- Sponsored Content by HGS [CX decision-makers betting big on AI, what about talent?]( We surveyed more than 300 U.S. CX decision makers for their thoughts on technology deployment and investment priorities over the next 18 months. [Get the report.]( --------------------------------------------------------------- [Read more news]( [image]( [Make the Most Out of Workplace Generative AI]( Offices that make the most of AI can eliminate slow, time-wasting manual work, reduce human error and improve work quality. Learn how to effectively integrate generative AI in this webinar. [Watch Now]( From Our Library --------------------------------------------------------------- Virtual Event Playback [What Technologies Will Win — And Lose — In 2024]( --------------------------------------------------------------- Webinar - on demand [Are Retailers Prepared for the AI Era?]( Custom content for Blue Yonder --------------------------------------------------------------- Playbook [Revolutionize Your Business with Cloud-Enhanced AI and ML]( Custom content for DoiT --------------------------------------------------------------- Playbook [A CIO's Playbook for Talking Risk with the Broader C-Suite]( Custom content for AuditBoard --------------------------------------------------------------- Survey Report [Rethinking CX: Untapped Opportunities Hidden in 20 Experience Gaps]( Custom content for Stellar Elements --------------------------------------------------------------- [View all resources]( What We’re Reading --------------------------------------------------------------- The Register [Microsoft hires leaders for nuclear datacenter program]( --------------------------------------------------------------- TechCrunch [Google’s new Gemini-powered conversational tool helps advertisers quickly build Search campaigns]( --------------------------------------------------------------- Bloomberg [Amazon Fined by French Watchdog Over Employee Surveillance]( --------------------------------------------------------------- The Verge [Microsoft Teams is making it easier to control your webcam and audio during meetings]( [Suggest a story we should read]( Dive Into a Topic --------------------------------------------------------------- [IT Strategy]( [Cloud]( [Security]( [Big Data]( [AI & Future Tech]( [Software]( [Leadership]( Share CIO Dive: Daily Dive and [get rewarded](. You’ve referred 0/10 readers. Share your link: [ More Than A Newsletter --------------------------------------------------------------- Related Publications [Cybersecurity Dive]( Connect With Us [Twitter]( Editorial [Contact an editor]( | [Meet the team]( Advertising [Contact our team]( About CIO Dive CIO Dive provides in-depth journalism and insight into the most impactful news and trends shaping IT. The newsletters and website cover topics such as IT strategy, infrastructure, software, security, big data, and more. CIO Dive is a leading publication operated by Industry Dive. Our business journalists spark ideas and shape agendas for 14 million decision makers in competitive industries. [Sign up for the newsletter]( --------------------------------------------------------------- This email is optimized for display on mobile phones. CIO Dive: Daily Dive is a product of [Industry Dive, Inc.]( 1255 23rd Street NW, Suite 550, Washington, DC 20037. We value your privacy. We won’t share your email address with anyone else without your permission. This message was sent to {EMAIL}. You can [unsubscribe]( or [switch to a weekly newsletter subscription]( anytime. See our full [privacy policy](. [Sign up]( | [Manage subscription]( | [Advertise with us]( | [Submit story tip]( [informa logo]