Weekender: CrowdStrike rebukes Delta’s negligence claims in fiery letter

[Signup]( [CIO Dive]( Weekender Aug. 10, 2024 | A roundup of this week’s most read stories [CIO Dive Virtual Event]( BROUGHT TO YOU BY — CIO Dive Virtual Event [How to Keep IT Costs in Check]( Join us for this live event that explores how IT leaders can keep their tech expenses in check while migrating legacy systems, piloting GenAI and navigating a tumultuous cyber threat landscape. [Register now.]( Note from the editor When using business technology systems, it's easy to want more. Users want more speed, more features, more storage, more data, more tools. Some want more AI (though others want less — it depends on who you ask). It falls on the CIO to manage technology expectations, from the end users and from company leaders. A delicate budget balance is required and that's why CIO Dive is hosting a [free, live virtual event]( on Wednesday, August 14. Join the team behind CIO Dive and a panel of experts to hear about how different technology decision makers are managing costs — and expectations — across generative AI, cloud and security. There's still time to [register for this must-attend event](. If you register but can't make it the day of, we'll send you a link to the full recording. Enjoy our top stories from the week, Naomi Eide Managing Editor, CIO Dive [Twitter]( | [LinkedIn]( | [Email](mailto:neide@industrydive.com) | [Facebook]( --------------------------------------------------------------- [CrowdStrike rebukes Delta’s negligence claims in fiery letter]( After the airline said it was considering legal action, CrowdStrike said Delta’s contract capped the cybersecurity provider's liability to “single-digit millions.” --------------------------------------------------------------- [Microsoft joins CrowdStrike in pushing IT outage recovery responsibility back to Delta]( The software provider said Delta's delayed modernization efforts were to blame for its slow recovery. --------------------------------------------------------------- [S&P Global taps Accenture to upskill 35K employees in AI]( The comprehensive learning program will roll out later this month to all of the financial data company’s employees as part of a broader strategic collaboration. --------------------------------------------------------------- [Big tech banks on AI boom as infrastructure spending heads for trillion-dollar mark]( “While we're investing a significant amount in the AI space and in infrastructure, we would like to have more capacity than we already have today,” Amazon CEO Andy Jassy said. --------------------------------------------------------------- [Clorox completes first stage of ERP overhaul, prepares for US rollout]( “We have been maniacal about documenting everything that we’ve learned to set us up for the biggest transition,” CEO Linda Rendle said. Featured Resources Sponsored Content by Conga --------------------------------------------------------------- Insights for Optimizing Your Business in 2024 - [[Buyers Guide] MGI Research Top 35]( - [[Grid Report] CRM Document Generation]( - [[Blog] 9 Signs for CPQ]( From Our Library --------------------------------------------------------------- Webinar - on demand [How Shipment Visibility Boosts CX and Controls Costs]( Custom content for Tive --------------------------------------------------------------- Trendline [How IT leaders see the future of hybrid work]( Supported by Ivanti --------------------------------------------------------------- Webinar - on demand [Driving Efficient Software Spend: How Smart Organizations Beat Sprawl and Maximize SaaS Value]( Custom content for BetterCloud --------------------------------------------------------------- [View all resources]( Best of What We're Reading --------------------------------------------------------------- The Wall Street Journal [The Business World’s Favorite Laptop Has Barely Changed in 30 Years]( --------------------------------------------------------------- Business Insider [A CMO Tried Google’s AI Tools and Stopped Using Many of Them]( --------------------------------------------------------------- StateTech Magazine [Q&A: New Orleans CIO Kimberly LaGrue Discusses Cyber Resilience]( --------------------------------------------------------------- TechCrunch [After EU approval, UK clears HPE’s $14B Juniper Networks acquisition]( --------------------------------------------------------------- The Verge [OpenAI invests in a webcam company turned AI startup.]( --------------------------------------------------------------- The Wall Street Journal [Intel Disappointed Investors. 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