June 18 - FinOps takes aim at software costs | Businesses prioritize tech spending

Enterprises prioritize tech spend over cost-cutting, PwC says; McDonald’s ends IBM drive-thru voice order test [View online]( | [Signup]( [CIO Dive]( Daily Dive June 18, 2024 | Today’s news and insights for tech leaders [Payrix]( BROUGHT TO YOU BY — Payrix [Exclusive merchant insights await!]( Reveal the secrets of software evolution and discover why payments are key. [Download our report]( today for practical insights that will transform your approach. NOTE FROM THE EDITOR If you enjoy the news and insights we at CIO Dive publish every day, share this link with a colleague so they can also subscribe: And here’s a quick housekeeping note: CIO Dive will not publish Wednesday in observance of Juneteenth. Look for us in your inbox Thursday. Thank you for your readership, Roberto Torres Editor, CIO Dive [X/Twitter]( | [Email](mailto:rtorres@industrydive.com) --------------------------------------------------------------- [FinOps targets SaaS as software audit costs spike]( The number of organizations that paid $10 million-plus on vendor audits over the last three years nearly doubled since 2023, according to Flexera. --------------------------------------------------------------- [Enterprises prioritize tech spend over cost-cutting, PwC says]( More than half of C-suite leaders said their organization is investing in new technologies, such as generative AI, according to a PwC survey. --------------------------------------------------------------- [McDonald’s ends IBM drive-thru voice order test]( The fast food chain still sees a future for automated order taking at the drive-thru and expects to make a decision about the technology by year’s end. --------------------------------------------------------------- TRENDLINE [How IT leaders see the future of hybrid work]( With talent demand high and resignation rates rising, it’s more crucial than ever for modern businesses to think about their hybrid work strategy. Learn more in [this Trendline.]( --------------------------------------------------------------- [Read more news]( [image]( [How CIOs Are Prepping Their Data for GenAI]( Data is critical to ensuring the accuracy of AI training models, yet many organizations struggle with quality issues. Learn how IT architecture can better support high data quality in this playbook. [Download Now]( From Our Library --------------------------------------------------------------- Playbook [AI is Exposing IT Architecture Limitations -- What You Can Do]( Custom content for Alteryx and Databricks --------------------------------------------------------------- Playbook [How to Integrate and Optimize Billing Operations at Scale]( Custom content for RSM --------------------------------------------------------------- Trendline [Recruiting top tech talent in today's market]( Supported by Revelo --------------------------------------------------------------- Trendline [The growing use of AI in banking]( Supported by ServiceNow --------------------------------------------------------------- Trendline [How CIOs are putting data in action]( Supported by FullStory --------------------------------------------------------------- [View all resources]( What We’re Reading --------------------------------------------------------------- TechCrunch [Black founders are creating tailored ChatGPTs for a more personalized experience]( --------------------------------------------------------------- Axios [Google and Microsoft genAI mistakes could have been avoided]( --------------------------------------------------------------- BBC [AI took their jobs. 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