How Intercom built a culture of secure automation

Join our webinar with IT leader Lucas Cantor. [View Online]( [This week's CIO Dive brought to you by] For years, Intercom’s IT team looked to empower other people in the organization to automate their own processes, without having to wait for engineers to have bandwidth. In 2023, they finally achieved it. In a webinar on Wednesday, May 1, IT systems engineer Lucas Cantor shares the most impactful steps he’s taken to build an Automation Centre of Excellence at Intercom. Hear how his team: - Reduced their workflow build time from 2 months to 2 hours with Tines - Overhauled their process for building IT workflows - Encouraged team members in IT infrastructure, cloud security, IT support, and customer solutions to securely automate their own workflows - Helped create efficiencies in workflows across the organization [Reserve Your Spot]( --------------------------------------------------------------- [Blog]( · [Support]( · [LinkedIn]( · [Twitter]( · [Slack Community]( · [Terms]( · [Privacy]( Want to reach 90,000+ IT executives with your own message? [Get the media kit]( or contact us directly at advertising@industrydive.com. About this email: You are receiving this message as part of your complimentary newsletter subscription to [CIO Dive](. If you no longer wish to receive the daily newsletter, you can [switch to a weekly subscription]( or [unsubscribe](. See our full [privacy policy](. CIO Dive is a product of [Industry Dive, Inc](. 1255 23rd Street NW, Suite 550 Washington DC 20037