DTC 236 - Thinking in billions with Josh Elizetxe, founder of Snow Oral Care [DTC]( Banter Wednesday, September 28, 2022 Alert! This is NOT a meme. ð¨ If youâre new to DTC, welcome! Youâre in good company with fellow newcomers from Google, Janie and Jack, Aldo Group, and Panasonic. In this newsletter, youâll find: ð ð¦ Thinking in billions with Josh Elizetxe, founder of Snow Oral Care ð¦ Meet the customer marketing platform that builds connections between consumers and the brands they love â Okendo ð¦ Growing your Facebook retargeting audiences for Q4 ð¦ Invest in scroll-stopping user-generated content from minisocial for the holiday season and beyond ð¦ Building a killer top-of-funnel landing page Read till the end to access exclusive DTC swag. ð ð If a pal forwarded this to you, [subscribe]( , so you never miss out. Podcast ð§ On todayâs episode of the DTC pod, weâre ð¦·brushing𦷠up on creating a balanced and success-focused mindset with SNOW Oral Care CEO and DTC icon Josh Elizetxe. SNOW is an oral care and cosmetic company that offers a variety of premium, best-in-class, and award-winning products, including teeth whitening kits, serums, toothpaste, mouthwashes, and more. âThe takeaways ð âï¸ A balancing act The idea of prioritizing a work-life balance is a relatively recent concept. People are beginning to recognize the importance of taking care of themselves in order to take care of their business and how easy it is to neglect yourself when trying to âget ahead.â For many people, work is the main focus, and life revolves around it, leading many to feel unfulfilled or unhappy because they don't have the time or capacity for anything else. However, Josh discusses that there is a line between investing in yourself and distracting yourself. ð¤ Billions on the brain The million billion dollar question is: Why do entrepreneurs need to be thinking in billions these days? Entrepreneurs are often told that they need to think big to be successful. But what does that actually mean? Successful entrepreneurs are always thinking about how they can make the biggest impact possible. They don't limit themselves to what they can do right now⦠Instead, they look at how they can grow exponentially in the future. âThinking in billions really comes down to⦠thinking bigger. Your job as an entrepreneur is to architect opportunity for consumers⦠and use that opportunity to do something incredible.â ð° What Josh would do with an extra $500K: Josh is thinking outside of the oral care and cosmetic industry. He sees value in getting affiliates on board from other markets such as skincare and haircare in order to create programs with them that aligns their incentives with SNOWâs. âWeâve been doing a lot of work on our affiliate program and reaching out to as many bloggers, vloggers, content creators, but mainly on the SEO side of things.â ð Listen to the full episode with Josh Elizetxe [here!]( Sponsor Show off what your customer BFFs are saying about you What if you had a solution that easily captured everything (obviously positive) customers had to say about your brand? Whatâs that? There IS a solution? [Meet Okendo.]( Trusted by 6,000+ of Shopify's fastest-growing brands, Okendo is the customer marketing platform that builds connections between consumers and the brands they love. Okendo Reviews is the most advanced reviews solution. With customizable review widgets, best-in-class integrations, and affordable month-to-month pricing, brands that use Okendo generate an average of 3.4x more reviews and an average of 32% more UGC. On Monday, Okendo launched the first-ever customer intelligence solution -- Okendo Connect. Okendo Connect enables brands to collect customer insights via onsite surveys, post-purchase surveys, and shareable links so they can deliver more personalized and frictionless commerce experiences. 𤩠With Okendo you'll: - Maximize sales
- Drive revenue
- Collect zero-party data to inform your marketing strategies ð¨ [Join]( [SKIMS, Feastables, Magic Spoon, and over 6,000 other Shopify store]( [s that already use Okendo and]( [receive your first 30 days free!]( Facebook Growing Facebook Retargeting Audiences for Q4 How our [Facebook team over at Pilothouse]( wants to look this Q4. ð And to get there, theyâre working on audience building. âAudience building???â ð¤ Audience building is an important part of Q4. The 2-3 months leading up to it (AKA now!) are prime time for building a hot retargeting audience using the Facebook pixel. Sitewide, these are the main audiences to build with the [Facebook pixel:]( - Website visitors
- Content views
- Cart views
- Initiate checkout In addition, the Pilothouse team looks to grow audiences based on: - Engagers
- People who have clicked an ad
- People who have visited your profile But how can you build these audiences? Get NEW traffic to your website. Hereâs what we suggest: ð - Invest in Facebook, YouTube, and/or TikTok campaigns⦠whichever has been most profitable for your brand. Investing in Facebook campaigns will specifically help build the Facebook engager audience.
- Engage in online PR activities to drive users to site.
- Maintain a regular organic social media presence â posting on Facebook and Instagram will help with the engager audience growth. And, what do you do once youâve built up your audiences? ð Retarget ð Retarget ð Retarget The bigger and hotter your audience heading into Black Friday, the better. A large engager and site visitor audience + Black Friday Offers + Intent = ð°Sky high CVR ð° So, start audience building now and reap the benefits through Q4. ð Need a hand? Donât be afraid to [reach out.]( Sponsor Is your content holiday-ready? Are you ready to put a little holiday magic into your content strategy this season? [If so, itâs time to invest in scroll-stopping user-generated content from minisocial.]( minisocial is already the favorite holiday helper of some of the top DTC brands across ðºð¸ ð¨ð¦ ð¬ð§. Why? They produce the highest quality UGC while also activating dozens of micro-influencer posts on TikTok or Instagram. Brands like Huel, Imperfect Foods, Care/Of, and Native love working with minisocial because: 1ï¸â£ All the content is fully licensed right out of the box. 2ï¸â£ Campaigns are fully managed and designed to take 10 minutes or less to spin up. 3ï¸â£ Activations on Instagram or TikTok match or beat traditional influencer activations in terms of reach and engagement. And, in the spirit of the season, minisocial is giving DTC readers a holiday discount! ð [Ready to spice up your content this season with awesome UGC? Learn more about minisocial here!]( Landing Pages Taylor Fraser, Marketing Director at Outway Socks, took to Twitter to spread the knowledge of building new top-of-funnel landing pages. Here are some elements [Taylor outlined in his tweet]( that you can steal for your own pages today! ð ð¤ Viewport content Your [visible or loaded viewport]( is the portion of the screen shoppers see currently visible in their browser. Use your viewport to its full advantage and flaunt your stuff! Shoppers make decisions within seconds of being on your page, so ensure you give them a well-thought-out and clear customer experience. Your initial viewport should contain: - A strong hero image thatâs product-focused
- A bold and confident statement
- A clear and instructive CTA (bonus points for creativity)
- An element of social proof e.g. star ratings, top reviews, etc ð Weâre #1, weâre #1 Your landing page is not the place to be humble⦠Show shoppers why your products are leaps and bounds ahead of competitors! Explain why your product exists, share technical features, and use imagery to show how and why your product is better. ðª Hereâs how Outway has it covered: ð¨ Readers arenât going to read every word on your landing page. Make the content easily readable, digestible, and skimmable. Check out the bolding they use to draw your eyes to key points. ð Options people, we need options Potential shoppers may not fall in love with the first product of yours they see, so ensure they know that options are on the table! For Outway, they show design options. If youâre a clothing brand and your landing page is focused on a t-shirt, you may show all the color choices you have available. 𤯠Is this the real life, is this just fantasy? Most are skeptical of buying from a brand that has no reviews and no real people seen using your products⦠Utilize your landing page to show (1) real people use them in their everyday lives and (2) they love them! Long-winded reviews arenât needed. Grab a few sentence reviews to show personality. If youâre able, add trust and validity to your brand by showing your trusted partners (if you donât have âem, get âem). If thatâs not an option for your brand right now, add links to articles that talk about or mention your brand. ð Your product does WHAT? Grab your greatest product's unique selling points and highlight them! Taylor suggests 2-4 consumable schools of thought. Outway created custom icons for each selling point and made the titles descriptive enough that shoppers donât actually need to read the copy below to get the gist. 𤩠The one where shoppers click âbuy nowâ Youâre educating potential shoppers, but the ultimate goal is conversions! Every few flicks of the thumb down a page, add a CTA. As you near the end of your landing page, direct users to other product categories on your site. Taylor also suggests adding reminders of shipping and return policies, warranties, product guarantees, etc., to reduce shopper uncertainty. ð Include a section covering your brand's key frequently asked questions, pop in a final CTA, and voila! A killer landing page that gives scrollers all the info they need to go from potential shoppers to shoppers. Thatâs a wrap! Looking for more details and examples? [Check out Taylorâs full thread here.]( ð§µ Quick Hits âï¸ [TikTok]( announces a huge increase to its video descriptions as it leans into discovery. â° [Instagram]( Stories under 60 seconds are no longer broken up into clips. ðº [Drizly]( launches new ad network to lure alcohol brands. ð¯ [Google:]( Country targeting update for products in Content API for Shopping and Google Ads API. ð¦ [Amazon]( is holding a Prime Early Access Sale on October 11 and 12. SHARE DTC NEWSLETTER ð¥ NEW REFERRAL PROGRAM HAS OFFICIALLY DROPPED ð¥ Want to level up the marketing skills of your teammates and employees? Just grab your referral link below and youâll earn points toward cool gear for every new subscriber you bring to the DTC fam. Hereâs your unique referral link: [( [Share via facebook]( [Share via twitter]( [Share via whatsapp]( [Share via email](mailto:?subject=Check%20this%20out&body=%F0%9F%94%A5%20Signed%20up%20to%20this%20newsletter%20a%20couple%20of%20weeks%20ago%20and%20it's%20amazing%20for%20DTC%20marketers%20like%20you!+https%3A%2F%2Fsparklp.co%2F47c676d0%2F%3Futm_source%3Demail) [See how many referrals you have!]( ð Have you heard our latest podcasts? 𦷠Thinking in Billions with Josh Elizetxe Founder of [Snow Oral Care](. ð Retail Giant Steve Madden on Retention at Scale with Hannah Sinclair and [Bluecore's]( Sarah Cascone. ð Growth vs. Customer Experience: Cody Plofker and Eli Weiss from [Jones Road Beauty]( Weigh In. ðº [Disco's]( Benjamin Smith on Nailing Your Product Market Fit With Creative, Offer, and Landing Page. ð Overcoming the New Normal With a Content Creator Network, [Crossrope's]( [Srjdan]( [Popovic]( Returns! Donât forget to [rate the DTC Podcast]( on Apple (âï¸âï¸âï¸âï¸âï¸) DTC Newsletter is written by [Rebecca Knight](, [Kate Gullett](, and [Jordan Gillis](. Edited by [Claire Beveridge]( and Eric Dyck. Was this email forwarded to you? Sign up [here](. NEED MORE DTC? ð [Advertise]( in DTC Newsletter. ð°Check out our course on [Facebook and Instagram]( ads! ð¥ Work for The DTC Newsletter: Send an email to Rebecca, rebecca@directtoconsumer.co, if youâre interested in writing for us! Rate Us
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