Delta Cargo Alerts and News

=09 =09=09=09=09 =09=09=09 = =09=09=09 =09=09=09 = = =09=09=09=09=09=09=09=09=09 = =09[3D"Delta]=09=09=09=09=09=09=09=09=09 = = = = = = [3D"Email] = = = [3D"Email](3D") = = = =09= = = = =09 =09=09=09 = =09 = = Delta's Vaccine Watch Tower ensures smooth COVID-19 vaccine shipments = = February 09, 2021 = = =09 =09=09 = = = =09 = = Delta continues to support the global effort to beat the pandemic wit= h numerous successful COVID-19 vaccine shipments within the U.S. These crit= ical vaccines are shipped with the highest priority on Delta aircraft, with= the entire journey monitored by the airline's Vaccine Watch Tower. T= he Vaccine Watch Tower, open 24/7, enables end-to-end visibility for all sh= ipments with centralized monitoring and customer reporting. The team follow= s each consignment from booking to delivery, proactively updating customers= every step of the way. If there is a disruption during any part of t= he journey, the Vaccine Watch Tower works across numerous divisions on a re= covery plan to ensure the vaccines reach the final destination. Delta= recently had two COVID-19 vaccine shipments connecting through Atlanta to = the West Coast. Due to mechanical delays on the inbound flights to Atlanta,= both shipments would miss their connections without intervention. The Vacc= ine Watch Tower, however, brought together Delta teams to ensure the vaccin= es made it safely to Seattle. The delay of the aircraft into Atlanta = was minimized, with the two onward flights held for a short time after eval= uating that customer and operational disruption would be minimal. The Airpo= rt Coordination Center and Delta's Atlanta Cargo team updated the pilots on= the reason for the delay and ensured the two aircraft were at adjacent gat= es at the airport to allow the teams to quickly transfer the vaccines. "To say this was our most challenging shipment to date would be an u= nderstatement, but the entire Delta team pulled together to make it a succe= ss," said Delta's James Ryu, Manager - Cargo Control Center. "We = are judged every day by the service we deliver our customers, and this is c= ritical as we build trust with healthcare manufacturers and shippers that w= e can handle their business. None of this would have been possible without = our employees who enable our business to operate and serve our customers.&q= uot; To find out more or to book a shipment, contact our Pharma Desk = at DeltaCargoPharma@delta.com or +1 (800) 352-2746. Our Cargo Charters team= can also assist via email at DeltaCargoCharters@delta.com. = = = = [3D"Delta] = = = =09=09=09=09=09=09=09=09=09=09=09=09 = = = =09=09=09=09=09=09=09=09=09 = = = = = Want to stay up-to-date on the latest Delta = news, and not already subscribed? = td> = = = = = [R= eceive Email Updates](3D".=) = = = = = Follow our news on the = web at [Delta Cargo](3D") and for our corporate news visit = [Delta News Hub](3D") = td> = = = =09 [Unsubscribe](3D") = = =09=09=09 =09=09=09 = =09=09=09 =09=09=09 =09=09=09