USAA's rating drop, John Cleese appreciates Dallas, Cowboys have problems: Your Friday evening roundup

The weekend is just beginning, and we have plenty of events for you to peruse.  [Evening roundup]( 11/29/2019 By Todd Davis Good Evening! Here is a look at the top headlines of the day. 🔎 Prefer the online view? It's [here.]( Herb Hollis of Flower Mound is battling USAA to pay for his storm-damaged roof.  (Kara Dry / Special Contributor) BUSINESS [Why does Texas-based USAA have an ‘F’ rating from the Better Business Bureau?]( Watchdog Dave Lieber writes: How does San Antonio-based USAA go from a Better Business Bureau rating of "A" to an "F" in one year? Did the company get sent to the principal’s office for misbehavior one too many times? Some of USAA’s top competitors — Geico, State Farm and Nationwide — all have BBB ratings of A+. [A check of the BBB website provides a few answers](. Also: [Warren Buffett bet billions]( on the big four airlines — and so far it’s paying off. And: [Black Friday shoppers in Dallas]( said they found bargains for themselves and gifts to give. ADVERTISEMENT  THINGS TO DO [Top picks for holiday festivals and lightings throughout North Texas]( While there are dozens upon dozens of festive tree, menorah and kinara lightings to choose from throughout North Texas, [here are some can’t-miss merry moments](. Make plans to ooh and aah, carol and drink cocoa, spin a dreidel and eat chocolate coins, and celebrate our heritages and beliefs.  Dog About Town: [Visiting Santa]( and more things to do with your pooch.   And: [27 fun things to do through Dec. 5]( in Dallas-Fort Worth.  SPORTS [It’s clearer that Jason Garrett's era is ending, but let’s not pretend that solves everything]( SportsDay columnist Tim Cowlishaw writes: I don’t think there’s any question that Jason Garrett will coach his final game here on Dec. 29 against Washington, and then Jerry Jones will go in search of solutions. And while that’s definitely the direction Jones needs to go after what will have been 9 1/2 seasons with Garrett at the helm, [it doesn’t solve everything](.  Also: [Texas A&M will need more than just good defense]( to beat Heisman front-runner Joe Burrow and LSU.    And: [Texas defeated Texas Tech]( 49-24, in their final regular season game in a matchup with a lot of offense.   More: [TCU's hopes for a bowl game]( were dashed on a wet day in Fort Worth by West Virginia, 20-17.  ADVERTISEMENT (Smiley N. Pool / Staff Photographer) PHOTO OF THE DAY Duncanville quarterback Ja'Quinden Jackson celebrates after defensive lineman Kevon Ivy returned a fumble by Arlington Martin quarterback Zach Mundell 80 yards for a touchdown during the first half of a Class 6A Division I Region I semifinal playoff football game at AT&T Stadium on Friday. [Check out that game and all our playoff coverage](. EDITORS' PICKS - Crime: [The Dallas Police Department]( is expanding its bait car program as new mobile surveillance. - Editorial: On Black Friday, [we’ll admit something to our readers]( about spending the family into the red. - Politics: Why do Iowa and New Hampshire, two of the nation’s least diverse states, [get to vote first]( FINALLY... [One Dallas man brought Monty Python to America, and John Cleese hasn’t forgotten]( City columnist Robert Wilonsky writes: John Cleese told me recently he’s coming to Oak Cliff’s Texas Theater on Dec. 4 not merely to collect the Dallas VideoFest’s annual Ernie Kovacs Award, named for another television revolutionary, but to express gratitude to [the man who kept Monty Python from landing in the dustbin of history](. "They asked me if I’d come to Dallas, and I thought, ‘Well, I’ve always wanted to thank Dallas and to thank Ron Devillier.,’ " said Cleese. "This is a chance to say thanks for putting us on the map. Because it was so completely unexpected." 👋 That's all for this afternoon! For up-to-the-minute news and analysis, check out [DallasNews.com](. Share the love! If you like this newsletter, please forward this email to a friend and [check out our other newsletters here](. Do you have feedback? Send your thoughts, questions, praise and corrections to [newsletter-feedback@dallasnews.com](mailto:newsletter-feedback@dallasnews.com?subject=). STAY CONNECTED WITH US [Unsubscribe]( | [Free newsletters]( | [Dallasnews.com]( | [Subscriber login]( | [Privacy Policy]( | [Contact us]( Copyright 2019 - [The Dallas Morning News, 1954 Commerce Street, Dallas, TX 75201, United States](