Putting your plans to the test

[View this email in your browser]( [1a3ef042-52b1-4af4-b7b3-e2696fa0c403.png]( From the editors of Courier, here are five things to help you take your business to the next level. Business plan basics You know you need to have one, but what exactly goes into a business plan? [Read the full article here](  How a new social platform built a following Diem's founders explain how they went about engaging with their target market before they even launched. [Read the full article here](  Why a scenario plan matters Prepping for upturns and downturns is essential, especially in unpredictable times. [Read the full article here](  Putting WFH learnings to the test How businesses have redeveloped their structures to ensure we work better together when we’re apart. [Read the full article here](  Listen: 'You want customers to have a connected experience’ The lowdown on the vital function of customer support. [Listen to the episode here](  SUPERCHARGE YOUR BUSINESS There's a world of useful stuff to help you build the best business possible and live a great life at the same time [DISCOVER MORE](  [6218f91a-08f8-47d0-a473-539559544da3.png]( [7ae993c0-b74d-4f0f-a587-3a628a9e6f74.png]( [847aba21-97cd-4793-b0e9-ce6f9a17f3c6.png]( [5f2426a7-8d46-4626-80b3-e0a17c1e9552.png]( Illustration: Peter Gamlen, Jon Hinds. Courier, Level 1, 88 Hanbury Street, London, E1 5JL, UK Drop us a line anytime at hello@couriermedia.com You're receiving this email because you chose to receive Courier newsletters from Mailchimp. Opting out is easy. Just [click here](.