5 Ways to Get Faster and Delight Customers

Time is the only resource that is truly finite. It is why customers — especially today — want everything right now. I've been a marketing and business consultant for almost 30 years, and I've NEVER heard a customer say, "It's okay, I'd like to get that information/product/reply more slowly." What was fast two years ago is mediocre today. Improving speed and reducing friction in the customer experience is the business treadmill that never gets unplugged. And it's MOST critical for local businesses, where competitors are often just a few strides away. This is why I'm teaming up with my buddies at Podium to bring you a super-fast (of course) session about how to add speed and win more business. [5 Ways to Speed Up Customer Interactions and Win More Local Business]( - Together, we'll look at how the customer journey has changed - We'll examine how much speed REALLY matters - I'll show you 5 (maybe 6) areas where you can shave time off your customer interactions and outflank your slowpoke competitors AND we'll do the whole thing in just about NINE MINUTES! Tune in and join me for [5 Ways to Speed Up Customer Interactions and Win More Local Business]( from 1-1:09 pm eastern on July 31. Can't make it live? No worries. [Sign up]( and we'll send you the replay. Should be an easy watch since it's just 9 minutes. Speed wins. I'll show you why and how next week. See you there. And big props to Podium for putting this together. I love their technology. [Grab your spot at this quick webinar now >]( Thanks as always for your trust and your time - jay -- Jay Baer, founder of Convince & Convert co-author of [Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth]( 885 S. College Mall Road, #376 • Bloomington, IN 47401 • United States • [Click here]( to unsubscribe.